Address: | 685 Duluth Hwy, Lawrenceville, GA 30045, USA |
Phone: | +1 770-339-7541 |
Site: | tacobell.com |
Rating: | 3.5 |
Working: | 7AM–2AM 7AM–2AM 7AM–2AM 7AM–2AM 7AM–3AM 7AM–3AM 7AM–2AM |
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shalonda white
This is the worst possible taco bell ever, there is a manager named Simiya who is the definition of terrible. I waited in line for 30 minutes and my order was completely wrong, when I go inside to talk to her she orginally was okay and said that she would remake my order all I wanted was 4 supreme tacos one crunchy regular taco and two soft regular tacos; sounds simple right? Well she gives me the new order and says keep the old and the new. Mind you the old order was cold because I didnt find out the food was wrong until I had gotten home. When I check the new food after throwing the other order away, the order was still wrong I got three crunchy regular tacos I told Her that all I wanted was two regular tacos instead of the crunchy she then argues with me and tries to tell me this is what I wanted. On the recepit it has my order correctly but for some reason she is like no Im not going to remake it again I already made it once. Your a manager all Im asking for it just to make my two crunchy tacos soft but instead she kept taunting me and talking to me like I was a child. I tell her never mind I just want my money back. She then tells me she cant give me a refund until she has all of the merchandise I told Her in was in the trash in the lobby, she says no she needs it in her hand. So I go through the trash and pull out the old food and give her the receipt she tells me that also needs the drinks. I pull one out of the trash because the sweet tea I asked for was old and I get the other out the car. Then she tells me that my sweet tea was suppose to ve large so she could not give me a refund and as I try to explain that this is what the employee in drive through gave me. She continues to try to fight me on the refund, so I ask the girl from drive thru if she remembered giving me this drink she says yes and eventually after being inside for twenty minutes just trying to get correct food or a refund I finally left. I am currently 7 months pregnant and I was not rude or irrate with her I was simply just trying to get my correct order. This is the worst taco bell ever.
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Jonathan Heidel
If this is the definition of fast food than you lost have some low standards, all the employees were super slow, the kid at the register was not helpful, super quiet, and didnt give a please feeling nor look to anyone. I have 30 minutes for a break and I worked 12 today. I want my food so I can damn eat it not take my whole break waiting in my damn food. Your service here sucks, but food was still good
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Sarbear E
Awful service. The guy didnt know what I was talking about with switching the beef for chicken. The guy that took our order had charged us .60 cents for chicken instead of beef and another .30 cents for a freezer drink. What a rip off. Besides that, our chalupas were ice cold and the chicken was just slapped on there. I used to go here but now Im just really disappointed.
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Justin Briskey
Only reason I didnt give excellent on Decor is, Ive never been inside. My wife and I have driven out of our way bypassing the sugarloaf location and going to the Duluth hwy location. In my opinon and serious number of taco bell experiences this location by far, gives you the most fresh and best food with a good attitude! Well done!
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Gavin Burchett
Slowest Taco Bell I have ever been to. Tonight was the third time on a weekend night that it took over 15 mins to get a simple order. I can not believe that they dont staff more/better employees for what seems to be a busy time. Not coming back again. Faster to drive an extra 7 miles than to deal with their inexcusable slowness.
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Logan Apple
This place needs to get it together, every night for the past week, they dont have tortillas. How is this possible? Youre a taco bell. You might need to fire some people, because thats bs, Im sure you have them, and are too lazy to make food, you might as well just shut down your location, if this is how you run a business.
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Jason Friedlander
As a Taco Bell connoisseur this is by far the best Taco Bell in the area. Good portion sizes, fresh, never burnt. Friendly and quick service. I drive past another Taco Bell to come here. If you are looking for the best awful food, you have found it.
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David Pavenko
Went through the drive through asked for the 3 SOFT tacos and a Mountain Dew got 3 hard tacos and a Pepsi like wtf. This is not the first time. Nothing but idiots working here STAY AWAY
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Christian Speelman
They have some great deals and a good choice of only lack on the speed of service. They also have a pretty gross bathroom, but its only expected of a restaurant that serves Mexican food,
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Jasmin Bakic
Using a cell phone while making my food not OK and manager brushed it offlike nothing happened thats really not OK its unsanitary touchyour phone and then make my food dont do that
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Heather Wanser
Very clean and maintained; watched them make my food and was impressed at the cleanliness and order they all shared. Great service too! Perfect health score (100 A) as well.
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Kayla
Clean setting, manager asked if I needed anything which is nice. Food is good. Cashiers act like robots though. Could use customer friendly skills.
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Nicole Garner
No sweet tea for the night at 9 pm?? They are open till 2am?!?! Service is always slow at night too. A positive is they have a food score of 100.
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Cameron Spinks
Weve been waiting 20 minutes, at one point in time the entire staff was outside. The drive thru was terrible. Worst service Ive had at taco bell.
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The Fruehauf
Awesome job by the managers and the staff. As soon as I enter the door I was met with smiles the food in the service is top-notch
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Cindy Roland
Order totally wrong. Did not offer to make it right. Horrible customer service. I visited this Taco Bell on 12/30/16 at 8pm.
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Mark Lewallen
Absolutely the longest I have ever waited for a taco.. but however it was in deed fresh... Restaurant is pretty clean...
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Dominic Ottaviano
One of the better Taco Bells. Gets busy at lunch but they really hop and try an keep up so the effort goes a long way.
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Lee Nodler
This location always makes us very good taco,and all items. I am now going out of my way to visit this location only
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Margarita Martasin
I have 4 stars because they have improve the drive Thru service at the one on Peachtree Ind. Blv. Thank you
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Treven Tallent
Came in really late one day and was greeted with great service. Couldnt be happier props to the manager.
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Nathaniel Baker
This is the best taco Bell. I usually come late and the food has always been fresh and good.
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Stephanie Swaim
Manager here went above and beyond. Plus the food was STACKED. Would recommend to fanatics.
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DoeGaming
Slowest service ever took 22 mins and they forgot my cinnamon twist so I had to go back
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Roy Busby
The food was good, generous proportions and the service is always great and friendly.
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Micah Ellis
Going through a remodel which is okay but being sold out of half the menu isnt.
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Valerie Washington
I paid more for my meal then the price was on the board for a Mexican pizza.