Address: | 3036 Anvilblock Rd, Ellenwood, GA 30294, USA |
Phone: | +1 404-361-4929 |
Site: | wafflehouse.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
GA
Gary Casteel
This store is only about three years old and used to be the cleanest and best service of all of the Waffle Houses Ive been to. It has gone way down in cleanliness and service. It appears that there is no manager working. Most of the employees act ghetto and as if they are dazed. Last week I was in there, and it was the dirtiest Ive ever seen it and one employee has his pants hanging down in his swag style . Two employees were sitting down talking while the tables and floors were filthy. Tonight on the way there I told my wife that if it had not improved I would contact you to try to inform you of the desperate need of attention. We sat down to a dirty table with a wet cloth laying on a dirty table while the waitress was sitting down. I cleaned the table then folded the cloth and dried it with a napkin. Mr Bryce Jackson, who was also the cook, came to my table and apologized and took care of our drinks and got our utensils. He was neat and very professional. From that point on the food and the service improved. I mention these things because Ive seen this store go down and hope to see it restored to the level of quality it had before. I have been a regular Waffle House patron for years in many states. One of the best stores is Athens, Tn. The worst was probably Dublin, Ga.
CA
Carol Wright
On December 31, 2013 around 9-930pm, I stopped in this Waffle House and was extremely disgusted with the appearance. EVERYTHING WAS FILTHY!!!! ALL tables, counters, cook area. and floors were unbelievable. No one even tried to take my order upon my arrival even though there were at least 10 employees there. There was a manager and three ladies in the office dancing, at least 6-7 employees on the front line hanging out kidding and joking around. There was not a clean table or counter space to sit and eat. Finally a young man named Michael came over and cleared a spot at the counter and took my order and he was very pleasant. I placed an order so I could send it to the Department of Health and make a report with the Better Business Bureau. The bacon was not even close to being done and the Texas steak was loaded with pepper that I did not request. One lady finally started clearing tables but only put all the dirty dishes in front me at the counter as if was responsible for washing them. The manager came out and was just as playful as the others. My think this place should be shut down, and thoroughly sterilized, sanitized and inspected by the Health Department before reopening. My God honest rating is a ZERO!
A
A Private User
I came in the door and no one acknowledged me. Then, I stood in line to place a togo order and the lady took the customers order in front of me. Then she proceeded to fill the knives, forks, spoons holders, the guy who was the cook was sweeping the floor, another woman refilling ketchup. With a loine of customers. Then when we got this one girls attention she was going to take my order, but asked me to stand aside so she could cash the guy behind me out. I had been standing there since he was still eating at his table. I walked out. That was my first and last visit.
DE
DEMETRIS BULLARD
I went in an no one acknowledged us. Everyone in there had a slumped vibe. We go there often and every one is usually friendly. Today the broad had a nasty attitude. I always leave a tip for every one. But she gets nothing. I mean nothing. Go back home and and start over. How is it ok to be texting on your cell phone and not being attentive to your customers. Seriously!
AL
Alvaro Lara
I placed an order through the phone not even 10 minutes ago. I ordered 8 identical orders, then the lady said "Your gonna have to give me 10$ in tips". Whos gonna give you 10$ in tips now, like if i wasnt going to tip her good it being a fairly large order. This needs to be addressed, this is petty UNPROFESSIONAL AND DISRESPECTFUL.
JO
joy lupo
Friendly greeting as soon as I opened the door, server treated me well, she didnt act like I was bothering her, she was able to understand and complete my order as well as get it to me while it was still hot. I have been going to this waffle house for 2yrs or so now and only had my food messed up once....
DW
Dwayne Stevens
Horrible store was so nasty !!!! All the table were nasty and the young server on the 9 pm shift was so rude he needs to be fired . We sat at the counter over 20 min with no one saying anything.and you wonder why young people dont have jobs because they dont Care!!!!!!!!!!
ER
Erica Cameron
No one greeted us when we came in this was my second time visiting this location 1st time was wonderful this time was horrible table was dirty when we was able to sit sliverware was under the table eggs werent cooked fully i love waffle house but they made me hate this one
RA
Randall Callihan
I just went there wit my family and was basically ignored by the staff ekxcept for one person. I ordered The All-Star and the waffle was burned, the bacon was so crispy that you puck it up and it crumbles, and the toast was 7 minutes late.
GR
Griselda Ramirez
The waitress told us that only one cup of coffe cold give us the second we are going to change extra We are very disappointed because we work close to this waffle and we go every day to take breakfast We dont go any more...
LI
Lisa Marie Thompson
Iv been comin here for ovr 2yrs... The service ambiance as well as the food is always Excellent... Ms Prissi as well as the othr girls And the cooks on staff should be commendd for the service n smiles
A
A Private User
Its waffle house...cant ask for much. As long as they have cheese eggs, hash browns (smothered & covered), waffles, coffee & hot water (for silverware), then they are doing what they are supposed to.
TE
Teresa Stallings
Food wasnt warm. Order was wrong in three different ways. Server was friendly though...could do a lot better. Several opportunities for improvement.
KE
Kenitra Fantroy
Great food and service and they keep it clean. This isnt even the closest Waffle House to my house but I drive out of my way to go here.
AB
Abril Hdz
Se tardan mucho para traer la comida y esta sucio.
AM
Amahl Lipkins
On my way to play a church service this morning I always stop in for breakfast. People are always very friendly and the food is good.
ST
Stanley Q. Mitchell
Too many people showed up for laughs and not enough people came to work. This place needs structure and a good cleaning.
SO
Sony C
Very, very busy. Hurricane Irma night in Georgia. Staff did the best that they could even with rude unsatisfied customers.
SH
Shacoby Williams
I just called and, some hoe.answered and said can you call back in 5 mins Im trying to run a credit card WTF
WE
we love rojo
Idk why people hating on this place there friendly clean and the food is A1 my favorite waffel house
SH
Sheila King
Service is always fast and pleasant. Waitress are very nice and kind. Great place to eat.
BR
Brighter Days
I frequent this Waffle House regularly. Its good as you could expect from a Waffle House.
KR
Kristopher Howard
Always good aervice and a welcoming staff only waffle house I like in the Ellenwood area.