Popeyes Louisiana Kitchen
| Address: | 3343 Old Milton Pkwy, Alpharetta, GA 30005, USA |
| Phone: | +1 770-569-4448 |
| Site: | locations.popeyes.com |
| Rating: | 3.2 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
Location
Photos 100
Reviews 17
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Alexandria McClendon
Dont get me wrong, Popeyes is one of my favorites and I think its one of those "diamond in the rough" fast food restaurants with great food. Also, every time Ive been to this particular location Ive gone through the drive-thru so I could be different if you go in and sit down. But Id say 90% of the time I go there my order gets messed up in some way. For instance, today, I ordered chicken tenders and they gave me a box full of shrimp! Another time I got the order of the lady behind me. And not to mention, they forget whatever dipping sauce I ask for nearly every time. Like I said, there food is awesome and obviously I still eat there, but this particular location seems to lack in organization and customer service a lot. And I know this isnt usually a big deal to someone who just wants quick good food, but the employees who typically run the drive -thru are impersonal and sometimes rude as well.
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Shawn Chaudhry
I used to go to the one in Duluth because at this one the staff was helpful but the management was awful. Lately Ive seen them go above and beyond for customer satisfaction, retention, and they will generally do whats reasonable to accomodate a customer. Very satisfied thanks to the new management. The guy is always helpful, they stay open and make the food on the menu if they are ran out, very apologetic if they took up your time, very honest about pricing (they used to charge $2.00 for a drink when Duluth was $1.00 with a combo), and great food. If you passed up this Popeyes like I did because of the dishonest pricing, tempered management, and unreasonable food availability come back and see them they have changed a lot. EDIT: They lied about pricing again. They are charging $1.99 for a medium drink when its $1.50 at the drive thru
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Randall Alexander
I was there with my fiancée to grab a quick bite to eat when the assistant manager came up to the register to take the order. While she was taking our order she kept screaming to the back at least 4 or 5 times. She should ask a question and as we were answering she turned and screamed something to the back (did not sound related to our order). There was plenty of staff standing around if she was to busy to take our order. She was quite rude. The food was OK at best and I do not think we got a good value for the price of the food.
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Jocelyn Clark
So i went there on my lunch break and I had ants in my bag!!! I called and spoke with the manager (Sherry) and she stated to bring my receipt back and ask for her! I did and when I got there she stated I needed to bring the food with me!! I went there on a Friday on my lunch break so I couldnt come back until Monday ( I told her this on the phone also) SO SHE EXPECTED ME TO KEEP ANT INFESTED FOOD OVER THE WEEKEND! Why didnt she even tell me that on the phone! I WILL NEVER EAT THERE AGAIN
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Smith Smithson
Its clean, they serve good chicken, high traffic, and the staff are pretty decent people so far. You want fastfood chicken you come to this popeyes. I typically get the Blackened Tenders in either a 3 or 5 count and a side of mashed potatoes. Calorie count comes out to 300-500 with those meals depending on tender count. Eat the food, if you want nicer chicken go to a nice chicken place, if you want the kings of the fastfood chicken ladder go to popeyes.
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Drew Dennis
Best mashed taters and gravy....however. better check your order WILL before you leave. You never get anything extra that you order and payfor. Every time I order an extra biscuit or sauce I have to pull out of the drive through, open the box and check. Then either go inside or back through drive through to get what I paid for. Its not frigging rocket science people...get order, fill order, check order, give order to customer.....
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Benjamin Law
Ordered chicken and dine sides for dine in and they just forgot about my order. We were a table of 4 and the only dine in there. So pretty hard to miss if youre paying attention to your job. When she finally got me the order and it was wrong. Not surprising since there was no printed or electronic ticket on their end. After getting the proper order the fries were cold inside. Now I know why nobody was there on a weekend night.
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Prabudoss H
worst experience. Normally I dont write reviews but the experience was so worst that i had to write the review. I dont mind having fun at work but the basic curtesy to listen to customers is absent and the worst part is they make some jokes internally when you take time to think on the side order. The food was pathetic, the service was pathetic, please never ever step into this place. Horrible experience
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Albert Wickman
After 20 mins waiting, was told the chicken was just dropped in the fryer. Manager talking on phone outside stated it was not his job to rectify. Half the order was given to us right away. Sides were already cold. Gave up without getting money back and ate elsewhere as the kids had to go to bed. Not first bad experience with service at this location.
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James Seals
Hopefully I dont really have to tell you about Popeyes. Louisiana fried chicken! Yeah they have other things like shrimp but come on. Its all about the chicken! What I am really rating is the location and the staff. Clean facility, and the staff is friendly and warm. Pretty fast service.
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Jack Harris
This location is just excellent! The place was very clean, and they even had a dedicated employee to tend the dining room. He bussed the tables and even brought me my food when it was ready. Everything was hot and very well prepared.if you like Popeyes, I highly recommend this location.
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Debra Edgerson
The stores I have visited provide inconsistent service and quality. This store is no exception. The difference is the staff. They are either great or .... When I say great I mean you get what you order in a timely manner. If there is a line it is not their fault. This is factored in.
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Andy Craig
A great place if you like verbal abuse from the guy taking orders at drivethrough 4:44pm. June 27. Took every opportunity to interrupt and tell me "I heard you" in a sassy voice. I drove away. Im scared to consume food from a hater. Its too bad because I loved the place until today.
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Louis Riley
Stopped by this morning to pick up chicken and the manager told me they had no chicken, that was at 10:05 a.m., a co-worker went back and they told her they didnt know what she was talking about, this place always has something going on
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Chris Smithee
As far as fast food fried chicken goes, everyone has their brand preferences. This Popeyes fits the typical Popeyes brand experience. The chicken tastes as expected and the service is good comparative to fast food chains in general.
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Margarita Castro
Im not sure if they are under new management but this time they actually had spicy chicken and they got my order right. Even the drive thru was running smoothly. The only thing I dont like is they charge you for 1 extra condiment.
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Arman Virani
Went in with quite a large party and was very well taken care of. Restaurant was very clean and food was hot and delicious. Could not be happier about the service I received here. We will definitely be back again and again.
