Address: | 5665 Atlanta Hwy #112, Alpharetta, GA 30004, USA |
Phone: | +1 470-242-5395 |
Site: | lagunamexicangrill.com |
Rating: | 3.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
KA
KaikaisMom G.Prende
HORRIBLE SERVICE!!! I would never go back to eat here again nor patronize an establishment who does not hire waitors/waitresses that value the customer. First, we were seated pretty quickly and the chips and salsa were brought out immediately by the host who sat us. From there, the service fell off, greatly!! 1- It took more than 15 minutes before our drink orders were taken. The waitress for our table passed by us numerous times, without even greeting us or saying that there would be a delay. We had to stop her and ask her who was responsible for our table because we needed drinks. Drinks are the first thing that should come out promptly!!! I could understand if the kitchen was behind, but not lack luster service on drinks (aka WATER)!!! 2. Once she brought out the drinks, my husband ordered cheese dip. She brought out the cheese dip with no extra chips. When she placed the cheese on our table, she looked directly at the empty bowl of chips and still left.... WITHOUT even taking our dinner order!!! 3. Another 5 or so minutes passed. Our waitress promptly took everyone elses order, except ours. So I went and got another waitor and asked if he could take our order, which he did, as she walked over to our table to take over . We watched 3 other patrons come in as we left and she was at there table in a hurry. 4. Before I asked one waitor to please take our dinner order, I had already asked another waitor if he could bring us extra chips. He did, and he apologized for the delay. Never again! Not with my money or time.
CR
Crash RipRock
Okay, I read the other reviews and I still went, so I have no one to blame but myself* Lets start at the beginning - The cheese dip was watery - If youre going to save money at a restaurant, dont skimp on the food, especially the first thing people generally get when they get there. Same goes for the drinks - Lots and Lots of Ice... Next, the entrees - same problem, except even more tasteless. If you want Mexican food - dont come here. *Were doing a Hwy 9 Search for Best Mexican Restaurant - Laguna Mexican Grill is not it.
DA
Dave and Laurie Crawford
Unbelievable and not in a good way. We walked in today 10/15 at 5:45pm...one person sitting at the bar, no one to great us. My wife went to use the restroom (which was filthy and reeked of pungent odor) while I waited at the door...after about 10 minutes my wife stepped to the back area. There was a young man leaning against the dishwasher busy texting on his cell phone. My wife asked...is anyone working out here and his reply was...well I dont know I think so...guess this explains why your restaurant was empty.
CH
Charles longgone
it was a 4 star 6 months ago but... things seem to be going downhill. I always order the same dish and this time so salty I could not eat it. And it is now so noisy at the bar because of the margarita machine!! They are just cranking the music which is not even mexican music. I just really they would get back because I really use to like this place.
AU
Austin Mcmillen
Very good Mexican food and service. Me and my dad stopped in for Lunch. I had the taco salad and my dad the chimichanga. Both were good. Also chips and dips were good. And thats a tell tell sign of any good Mexican place. The chips and dips. Will defiantly come back when in the area.
ST
Stephanie Jones
Great fresh Mexican food, clearly didnt fall off a refrigerated truck. They use lots of freshly chopped herbs, peppers, and onion. Family owned and operated, attentive friendly service, fair prices, and very clean. Two thumbs up, yall.
YA
Yaremi del Rio
Food its ok service is terrible. Waiter was more focused on the soccer game than the customers. No wonder why is always empty. Greeter needs customer service skills.
MA
Mari Lopez
My husband and I shared the molcajete. It was absolutely delicious! Service was decent but restrooms were pretty dirty. Nonetheless, we enjoyed our visit here.
DE
Derek Nagel
tonight was our second visit and we were even more impressed by the food. Carintas and steak, brisket tacos were delicous as well as everything else i tried!
WE
wendy baxter
The service was great and the owner is very nice and very helpful. My food was hot and came very quickly. I highly recommend this resturant to everyone!
AN
Antoney M
First time going. I didnt like any of their food. Chip and salsa is bad, guacamole is bad, fajita is bad LOL not coming back again.
CR
Craig Harris
Went for late lunch today, wife and I got sick before we could make it home. Poor service as well as food. Would not go back.
MA
Marie Simmons
I give this place 3 stars for the food and service can be hit or miss. Typical tex Mex food, mixed drinks are lackluster.
NA
Natalie Rodriguez
Great food here! My carnitas enchiladas were really good, the service was alright though
TA
Tasty T
Pretty alright- little more expensive the other local places but foods good
CH
Christopher Jones
I got food poisoning from this restraint DO NOT GO HERE!!!!!!
KE
Kel Guest
Food very tasty. Chips and Salsa excellent!
KA
Kayla H
Friendly and good food
JE
Jeff Cerny
Great food and service.
MY
myah papaya
Great food and service