Senor Tequila
| Address: | 855 FL-434, Winter Springs, FL 32708, USA |
| Phone: | +1 407-542-5912 |
| Site: | senortequilamexicanrestaurant.com |
| Rating: | 4.4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 12
AM
Amy Holland
By far the WORST customer service I have ever received. The food is over priced for the small portions you receive. $11 for a taco salad smaller than youd get from Taco Bell. I saw my server when he dropped off my drink. My food was delivered to me by the lady who referred to herself as the manager. My server never came back to check on me or ask about my food. I waited over 25 minutes for someone to return with my check. I could wait no longer because I had to go back to work. I pulled enough cash for food and an undeserved tip and approached the manager. I said Im sorry but I havent seen my server since he dropped off my drink and I have to go back to work. She responded in a very loud and rude tone that she was busy and I had to wait. I felt I had waited long enough for these people who obviously cant handle a moderate lunch rush and repeated to her that I had to go back to work. I set my money down on the bar next to her and left. Of course I stewed over the treatment and service I received and decided to call the restaurant and try to speak to another manager. The same lady "manager" answered the phone and insisted up on taking my call. I asked her if she received my money and I told her that her behavior was rude. She "apologized" for her rudeness but then proceeded to tell me that I should have continued to wait at my table for my server! WHAT? I then explained to her that a server is supposed to check in on their tables within three to five minutes of the food being delivered and that I waited 25 minutes and finished my food and drink and never saw my server. Worst customer service ever. And Senor Tequila should really reevaluate the qualities they look for in their managers.
JA
Jacqueline Bowes
we were a party of 20 on May 3rd. My son got there at 6:30 pm to put our name on the reservation list. It was after 9:30 pm before we got seated. The manager could have cared less when we started to complain after 2 hrs of waiting. He had a "sorry about your luck" attitude and never once offered us an appetizer, a drink, chip/salsa, nothing at all for such a long 3 hour wait. We all would have left but it was my sons birthday dinner and we stuck it out for him. I was in the restaurant/bar business for 20 years so I know a bad manager when I see one and this guy is terrible and the owner should either retrain him or fire him. I wont be going back nor will I recommend this place because I emailed a complaint to the owner and have yet to hear from them. "SORRY ABOUT YOUR LUCK" !!!
MA
mark jones
really bad service. As we sat there and ate, the horrible server came from behind me to constantly put items on the table. Our table was up against the wall and he came to the back just to constantly make me feel uncomfortable. Really rude idiots work there. The server was a tall hispanic male. When I asked him to stop doing this he looked at me shocked. Me and my friend both had to tell him to come to the front of the table like a normal person would. Ive never had a server come behind me at the back of the table to put things there. The dumbest people work here. A female server did that too. Crude strange people work there and try to upset people. No manners or morals. Really rude service. Unprofessional servers, rude people try to bother customers. Wont be going back.
MC
Mccain Chance
Ive spent the past 5 years living an hour from the Mexican border, eating authentic Mexican and Tex Mex food. This is not Mexican food, its more along the lines of Mexican/Italian Fusion. The Free salsa that is brought to your table, taste like Marinara sauce. I ordered Carne Guisada and I was brought 6 Beef Fajita strips that had been cooked in Mexican/Italian Marinara sauce and cooked quickly I might add. Extremely chewy. But this is NOT Carne Guisada. The rice tasted like it was from a steam bag and the refried beans were directly from a can. My wife got a Quesadilla and it was OK, but Ive had similar at taco bell. This place is EXTREMELY over priced for the quality of food you get. This is not a Mexican restaurant I would recommend.
CA
Carlos Cortes
Very good site great food great atmosphere very good service.i recommend you visit this restaurant. Para quienes buscamos una buena opcion a la hora de degustar buena comida mexicana, este restaurante es lo mejor del area gran ambiente muy buena atencion y deliciosa comida, los precios son bajos si comparas los factores anteriores. Recomiendo el sitio
JA
jack smothers
Used to be a regular customer, but after experience this past Friday we wont be back. Arrived and hostess cleared a table for us. When hostess came back to get us a dark haired lady with glasses immediately sat some of her friends at our table. Then we were added to a wait list and the same dark haired lady with glasses proceeded to add other "friends" names to the wait list above ours. Stay clear of this place as you are discriminated against unless you are friends of the dark haired lady with glasses
DO
Dominique Buhot
busy on week end and we know why!!!the best Mexican food in Seminole county,period.the owner used to be part of the garibaldi on 436 in Orlando and part of the family business moved in winter springs . we followed them and guess what,no regrets. drinks and food are generous and if service seems a bit longer on week end ,they bring all the tacos you want with salsa.It seems they want us, the customer, to be happy and go bac.,we will!!!
CH
Christopher Ennis
We recently moved into the Winter Springs area from upstate NY and were looking for a favorite Mexican restaraunt. We came upon Senor Tequilas on the recommendation of a co-worker. We are sold! We love it here!! The staff is super friendly, menu is valued priced and the drink selection is great! I especially like the "big" drafts they pour there. Well come back again and again... and bring our family and friends who visit.
AN
Annie Boyle
Excellent food!...came here while in the area for a softball tournament...started with the guacamole and queso dip to go with the chips...I ordered the "steak cascabel" which incl. a ribeye steak, 2 cheese enchiladas, and roasted potatoes...everything was seasoned to perfection...the others in my group ordered the steak fajitas and the shredded chicken sopes and loved their selections...would definitely come here again!
ER
Eric Garcia
Food: Excellent Staff: Friendly and provide great service Ambiance: We ate outside and it was very nice, the inside looked very clean and modern The salsa looks and taste like homemade goodness! They do not skimp you on the food either. The plates came full to the edges and full of flavor. Lots of meat, and all for a really good price. This is the best Mexican food Ive had here in Orlando area
JE
Jeffrey Frye
Went for a late lunch. There were only a couple groups of people here at the time, so our waiter was fantastic. Theres authentic mexican/hispanic music and soccer and shows on the television and paintings on the walls. The chips and salsa are great. The chips arent wet or salty like other restaurants, and they have some hot sauce too! Great, filling food. I definitely recommend it.
JE
Jessica Reyna
Amazing food, great service, food comes out quick for kids (YAY!), family friendly. While its a bit loud with the music and the bar area, its not overwhelming and everyone enjoyed themselves. Good place for families with toddlers and babies, even on a Friday night. Caldo de Pollo, Stuffed Jalapeños, Carne Asada, Chicken Tostadas, Mole all was fantastic!
