Buffalo Wild Wings
| Address: | 900 FL-436, Casselberry, FL 32707, USA |
| Phone: | +1 407-671-9300 |
| Site: | buffalowildwings.com |
| Rating: | 3.8 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–1AM 11AM–11PM |
Location
Photos 100
Reviews 7
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Caleb Dawkins
I am going to be completely honest my group and I were having a spirit night at Buffalo Wild Wings and they gave us forms to hand out and they gave it to us with little to no information on how they wanted us to hand them out. They wanted us to hand them out at the school (but they would have lost it if we did that so we wanted to hand them out there to our people) and bring customer in people (which we did ) but when the manager approached us with the problem (because he thought we were taking his customers) he yelled* at us which shocked me and my sponsor since were just kids..We brought in alot of customers but they didnt count the tables because they were supposed to sit in a certain area which the person in the front desk was supposed direct them to, but did not. We ended up sitting down and eating the food was ok looked like a mess and rushed. The service looked at us for 12 minutes before taking our order, and they also gossiped about us saying "why are these little kids here". Also when we ended the night the next morning we asked them how much did me make from the spirit night and they said $9...Which makes absolutely no sense because we were supposed to get 20% and we brought in ALOT of people but they only counted the people who sat in a certain area. So of course we ended up wasting 6 hours there and getting $9 dollars...It left us hurt for being yelled at and not approached by managed in a calm way and also it left us being taken advantage of because they took to money of the customers we brought in. I wouldnt recommend this place to anybody that is my friend.
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joshua odom
Horrible customer care. My wife an I and a friend ordered boneless wings. My wife bit into a boneless wing and chipped her front tooth. Half the boneless wing was a chicken bone. Waiter took the bone to the manager. Manger came yes we did get the meal free. He said I will file a claim to corporate for you. About a few days later we got a call from corporate. They said we never had this happen before like we planted the bone in the nugget. They told us to go pay out of our pocket to get her tooth fixed till there investigation is done. They said that they dont make the wings so if it comes from the wings its not there fault so they are not going to paying for it. So they said they will now have to make a claim to the manufacturer of the bones wings because it was the manufacturer fault. Its going on 2 weeks and when we call we get the same responce from corporate that they are still investigating this. I dont care if buffalo wild wings makes the wings of not this happened in their resturant they should pay for it. Now it had to come out of my pocket so far.
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Nina Po
This location is the typical BWW...go there because its close...their traditional wings are better in my opinion but all wings are good. Burgers are good but everything else is meh. One of the only reasons my husband and I go to this location is for Lonnie the bartender. Hes the best bartender/server I had at any BWW and many restaurants for that matter. If Lonnie wasnt there anymore, we probably wouldnt ever go to this location again. Honestly. Other servers werent so great so we try to sit at the bar. The only thing I can suggest for the place is that they REALLY need to come up with a better strategy for big games and fight nights. An hour wait?! Its insane and they make you pay upfront for a bill so youre not holding tables. If you get there at the right time, youre good but I know this turned away a lot of people later in the night. They definitely need to come up with a better strategy. Sure people will still go and wait but its not going to last.
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Joseph Wright
Called two days before to reserve a table for the NFL Draft and was told they would facilitate my group no problem. Called the next morning to confirm and told "no problem." When I arrived with my group of 12 I was told essentially "tough luck." Ive had small problems with this location in the past (bloody tampon in a hallway for 45 minutes after notification before an employee would pick it up, cut myself on a stool, and general understaffing which leads to horrible service). Yesterday was the last straw. We took our business to Flannagans down the street with our mutual $670 bar and food tab. This location is already struggling as most Monday Night Football evenings are a barren wasteland. I will also be taking my four fantasy drafts to a new location. I will make sure myself or any others never go to this location again.
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Leah Rutberg
I thought I wrote an angry review on here aa while ago, but I cant remember what site I used. All I can remember is that the last time I was there, the manager basically said I couldnt sit at the bar, and when Asked why he basically said I was too young. I was like excuse me? Im 27.... I come here all the time! He never apologized, I dont even think I was ordering any alcohol at the time. I had planned to eat wings. I dont even remember him asking for my id. I had it and I think I showed it. I told him I came there all the time and I knew some waitresses and they could recognize me. He was so rude and said he had never seen me. Well id never seen him either. F that dude. I told him cancel my order and Im leaving. I wont eat here again and iv never been back to that location since! I used to be a regular!
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Lourie Fisher
We will not be back. Horrible service. Chris C had no problem catering to a table of young ladies or a table of rich old men. We were an inconvenience. Asked for extra celery/bleu cheese. He gave us 4 pieces... total! For 2 people?!?!? Waited 30+ minutes for the bill. Carried food to manager and had to ask for a take home box/bag. Filled out the questionnaire on the bill and filed a complaint... including my email and phone # to be contacted. Told them to give me a reason to come back. After 5 days, wrote the corporate office detailing how dreadful this place is. But this time informed them that the lack of response has given me a reason NOT to go back. Blasted their Facebook page in addition to this review. Sorry, sorry, service.
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A Private User
As far as sauces go, this place takes the cake. I guess you could wing it, and go for traditional hot, but with five or six to choose from, mix it up. We hit it for the tail end of happy hour and stumbled into cheap beer, which always seems to make the wings taste better. We started with fried mushrooms, which are the typical frozen from a bag variety, just okay. The hot wings were tasty, but the garlic parmesan were kickin. I got a half order of onion rings that were pretty good too. Service was spectacular, fast and friendly, and the place was packed because the Magic game was on over two dozen screens. Go here for fun and decent food, and youll get out with a little money left in your wallet. Not that expensive!
