Address: | 415 Magnolia Ave, Auburndale, FL 33823, USA |
Phone: | +1 863-967-3583 |
Site: | locations.sonicdrivein.com |
Rating: | 3.9 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–12AM 6AM–12AM 6AM–11PM |
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lupe103344522
They must have Keebler elves working in this Sonic because the incompetence is unbelievable. I ordered a crispy asiago chicken club sandwich with no lettuce and no tomato and I guess that meant take everything off. I opened my sandwich in my automobile and was petrified to find no bacon and no cheese. It was a piece of chicken slapped on a bun with no care given. I was happy I didnt leave and go home. I would have been so angry. I called out the guy and asked for a new sandwich which he said he would bring me. OR SO I THOUGHT. The guy comes out with my sanwich and hands it to me and apologizes. He skates away and I open my sandwich. I thought my eyes were deceiving me. It was the wrong cheese on my sandwich and it was the SAME sandwich with cold cheese and cold bacon slapped on it. The cheese was as cold as New York City weather. I was appalled. Enraged I called the carhop back out again and proceeded to tell him how to make his own jobs sandwich. I told him "this is what its supposed to look like, now does the cheese on the sandwich I have in my hand look like the right cheese?" He shook his head and I handed him back my sandwich and asked for a newly made one. The obscurity continued. He comes back with no sandwich and explains to me how they are out of the correct cheese to make the sandwich. So essentially theyre scamming people out of cheese and still selling this sandwich. I asked what kind of cheese they have to substitute for the one they dont. He had no idea. At this point with my stomach grumbling and my accounting homework needing to be finished I demanded a refund for the sandwich which I received. The manager continued to hide in her dome and never once came out to speak with me. She needs to come out of her cave and interact with customers more. I had to deal with a carhop instead of a manager. The carhop dude was cool thought. Polite kid. I then proceeded to travel to another Sonic to get the same sandwich. They made it right. Unbelievable, what a time to be alive.
DE
Denise Stepp
I actually ended up throwing half the food away. It was not cooked well. And there was a lot of difficulty ordering through the drive-thru. The employee could not understand what I was ordering when I asked for tots (which is how they are listed on the menu) and after 3 attempts, I explained they were tater tots, which is funny because when he read it back, he said tots. I will not be returning here.
A
A Private User
The young lady that served us was quick and friendly. Her name was Jessica and served me a drink that was mixed with a sprite and mellon.... it was sooo good and proud to say that Ill stop by anytime for that type of service. Keep up the good work and " Thank You! " Sincerely, RaShawn
NO
Norberto Sanes
Excelente comida rápida. Hay que esperar un poco pues la hacen al instante que la pides.
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Trevor Lombardo
We had to endure a 30 minute wait for a crappy hamburger, dirty water, and a hotdog that made me feel sick. The guy who brought our order said he was going back to get ketchup and he never came back.
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Chase Griffin
We had a group of 17, 11 of which are mostly middle schoolers, come right before close and Emily couldnt have been nicer. A great adventure which has added to our student life camp experience!
JA
Jacurtis washington
Didnt come to assist at all so I called to ask if they were open because online said 12 and it was 10:55 and she hung up the phone in my ear September 19 2016
JA
Janice Drouin
Was really looking forward to the special shakes. They dont put much fillers in them. Mainly ice cream. McDonalds has more oreos in theirs.
SH
Sherry Moss
The food was hot and fresh and good, but takes way too long to get and orders not necessarily correct.
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Roger Smith
Very fast and friendly. Waitress was knowledgeable about menu and went out of her way to make us happy
KA
Kaitlyn Waggoner
ADDING THE DRIVE THROUGH WAS THE WORST IDEA EVER. IT IS SO SLOW. DO NOT GO IF YOU ARE IN A HURRY!!!!
CA
Carlos Rivera
Best place for a night snack. Fast and delicious. Always we the best variety of drink.
LI
Lisakarl Allen
They have awesome shakes and things. Most of the time the service is pretty quick.
AL
Al Fenner
I love going here, but some of these burgers have like 3000 calories in them. Wow.
JE
Jennifer Humphrey
Love this drive in. Very nice staff that works here and food is great.
SA
samantha alexander
Always take the kids to get the slushes, shakes . Friendly service.
CA
Carmen Padua
Excellent service today!!! The best chilly cheese Tots in town!
JE
Jeremy Inscho
Fast service and great food! The staff here is friendly, too.
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Kent Buhmann
Food took forever, and tasted awful and i normally love sonic.
ME
Melissa Jones
Love all the drink choices and the all day breakfast menu
DO
Doug Lightsey
Ordered my food never got it aulburndale Sonics sucks
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linda tekila
Has good service food was good order was perfect
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Poul Dybdahl
The meal was great, the flies were horrible.
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D P
30 minute wait for my food isnt fast food?
JO
jokiesmurf73
Great service and food. Also very friendly.
OZ
Oz Black
Patient and very helpful for first timers
CH
Chris Clarke
Staff are nice. Great food. Love Sonic
CH
Chuck Adams
Fast service good food not bad prices
GI
Gizelle Wilson
Go waitress rollerskate to your car
JE
Jeff Thompson
Ice cream machine is often broken.
CH
Charles Martin
Great place to get a quick meal
NA
Nate Guteras
Found a coupon. Creamy shakes
PA
Paul Pimm
Good food, friendly service.
WI
Willie Miles
Nice place for a quick snack
DO
Don Lossing
Always quick and courteous!
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Richard Cathey
2 foot long chilchessmaon..
EI
Eileen Holzschuh
Excellent food, as always.
CH
Chris Lindsay
Has,a,sit in dining room
MA
Marilyn Richmond
Good food. Good service.
ST
steve fulghum
Good breakfast sandwich
RE
Rebecca Hoert
Best drinks and burgers.
FE
Felicia Herndon
The food is excellent
TI
Tiffany Parkus
So slow but good food
RO
Ronneil Cuff
The best drinks ever
LI
Lisa Edwards
Something different
LE
Leaynn P
Shakes and friends!
AL
Alfredo Mariano
Slow service..
BR
Brittenie Sapp
Good food fast!
KI
kiwi wuz
Love the shakes
AM
Amy J Apgar
It was alright.
PA
Patricia Crenshaw
Love the food
RA
Rachel Aguilera
Its ok food.
JO
Joel Beaver
Fast service
GE
gerald minniefield
big burgers
SH
Sheri Williams Trejo
Very good
GU
Guy-Mario Vilsaint
Very good
HE
Heather Fisher
Good food
GW
Gwen Lopez
Awesome
LO
Lorenzo Resendiz
Good
NE
Nelson Lebron
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