Address: | 6070 20th St, Vero Beach, FL 32966, USA |
Phone: | +1 772-299-1011 |
Site: | bobevans.com |
Rating: | 3.2 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM |
CA
Cat Eyes
We phoned in a carry out order for three individual dinners on Thanksgiving afternoon. Instead of waiting 35 minutes as we were told on the phone, the wait was over 60 minutes. Fortunately, the clerk filling our order asked us to verify it before she sacked it up. Instead of pumpkin pie (which came with the meal), they gave us biscuits and wheat toast, plus shorted us a container of dressing. It wasnt her fault...she was only trying to fill an order that a MANAGER had taken and he had already gone home. She very efficiently and politely straightened everything out, but we were never told that they were out of (real) pumpkin pie...instead we were given some chiffon pumpkin pie which was less than desirable. Overall, the quality of the food was not up to par....the turkey was dry with little gravy, and the two slow roasted pork dinners were hunks of pork with very little gravy....with stiff mashed potatoes. The cornbread/celery stuffing is normally excellent, but ours tasted like it had too much water in it....very mushy. Because we were starving, we picked around on everything, but all agreed we WASTED $42 on food that was below standard (thank goodness we had a $5 coupon!). We are long-time Bob Evans customers (and residents of Vero Beach), but we wont be visiting this store again.
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L G
My mother and I stopped in to have lunch at Bob Evans the Saturday before Christmas for lunch around 2:30 p.m. We were very hungry because we had been shopping and missed lunch and it was mid-afternoon. I had never been to a Bob Evans before and was visiting for the week. The atmosphere was lovely and our waiter excellent. I found the food to be very good and the prices reasonable. A couples later, I asked my mother if she wanted to go there again (she loves the place). My second experience was a bit different from the first. We had a tall, thin, overly tanned waitress who was simply horrible. Ive waited tables a lot of years and my mother managed a large restaurant years ago. We were both disappointed with the service. Had she waited on us Saturday, I would not got back. That being said, service is hit or miss depending on who you get to wait your table. I liked Bob Evans enough to go again with mom but would ask to be reseated if given the same waitress. I will look for Bob Evans in the area where I live.
DI
Dianne Rickson
We frequently go to Bob Evans because my husband especially loves their breakfast selections and the fact that he can order them any time during the day. I love their turkey and pot roast dinners, but order other lighter items depending on the mood at the moment. Since it is difficult for me to physically prepare meals from scratch, we enjoy having a home-cooked meal regardless of what we may choose. We find the waiters/waitresses very friendly and do a great job at making their guests feel comfortable. Their prices are much better than most other restaurants and that is also a consideration. Our introduction to Bob Evans was while in Columbus, OH, and we were so excited when ours in Vero Beach, FL, was opened several years ago!
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Eleanor Ryan
First trip to this restaurant as my daughters guest. I enjoy breakfast for dinner and ordered the mini sampler. The scrambled egg was 2 1/2 " by 3/8". the bacon was like shoe leather. the toast was dry. The coffee almost tasteless and weak. We had to have the sticky table wiped before we would have our dishes placed on it. There were many crumbs on the floor which could have been removed with a small carpet sweeper. The bins with packaged candy located by the cash register were not clean either. The best part of the meal was a fresh fruit cup and the packaged jams. However, our waitress was efficient with a good personality. needless to say I couldnt recommend eating there.
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john alexander Green
We Snow Birds were planning an evening supper dance organized with 85 friends so I visited four catering services. After looking at our budget I chose Bob Evans Restaurant in Vero Beach. I would like to thank Brent Waters manager who helped me plan the meal and also for his professionalism. He understood our needs and gave suggestions always in mind for me to shop around never pushing for a sale. The event took place on March 10th, 2015 Brent and his crew set it up and the meal was a SUPER STAR and well appreciated by all with seconds served thumbs up to the chef. I would like to mention the good work of Jessica and Nadia who served the meal. Thank You John A.Green
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Eliana McCreary
About two months ago we went to Bob Evans in Vero Beach and everything from the food to the staff to the service was excellent. We made sure to let them know we were pleased. Today we go back expecting the same and instead was told after being seated and ordering beverages, that their a/c was not working. We were not offered any bread, we had an order of breakfast which never came with toast. Our second dinner order was cold mashed potatoes and the coleslaw was spoiled. It was by far, the worst experience weve had. We will not be returning to this restaurant.
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Susan Chapman
I tend to order online and pick it up. Last time they hadnt even started my order when they said it would be ready. Also, instead of the meal I ordered, they gave me a thing of soup. I didnt notice till I was home and they close at 9 so I couldnt go back. And they double charged me, because I paid online and they made me run my card again when I got there. The staff at the time didnt want to do their jobs. I can go on and on about every terribly visit I have made.
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lisa adams
Very courteous staff and nice menu options. The waitress made a mistake (dropped our order because the tray was so loaded) but was so apologetic and corrected it swiftly. The manager came to apologize as well, and offered to give us our meals for free(even though everything had been corrected and was fine). Ive never been to a place that was so concerned about our satisfaction. The food was great and the employees were wonderful. Will definitely return!
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Patty Calcaterra
The food is okay, but more times than not, expect to wait. It you like sitting at a restaurant for a couple hours to eat, this may be a good place, but not a place for a quick bite. Ocean Grill for a couple hours? Sure. Bob Evans? Not so much. We will be sticking to IHOP or Mrs. Macs from here on. It is a shame, too. Some of the wait staff are really nice folks...and the food is yummy! But waiting 45 minutes to take our order? Not so much!
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Tricia Busby
Not good. The breakfast item I have gotten for years has been cut in half. The cook with the manager in the kitchen acted like they didnt know how to make what I was ordering. It is the country biscuit breakfast. The food quality is going down hill. I hate to say it but If this is the norm for them we will be seeing more Bob Evans closing. Very sad. Waitress was nice but that doesnt make the food good.