Address: | 8763 Temple Terrace Hwy, Tampa, FL 33637, USA |
Phone: | +1 813-374-2089 |
Site: | brooklynnypizzatempleterrace.com |
Rating: | 2.9 |
Working: | 4–11:45PM 4–11:45PM 4–11:45PM 4–11:45PM 4–11:45PM 4–11:45PM 4–11:45PM |
CA
Carlos Diaz
This is a story instead of a review. I made so many orders online using eat24 and order pizza and Philly steak. The first 4 orders they were awesome in taste, the 5th order was over the phone, and the owner is this super busy, rude person and kept hurrying me up, did not like that. I receive the order gave a $5 tip and try and ate the philly steak sandwich and OMG it taste like crap, and I have 3 babies I literally have tasted crap lol I complaint and the guy just yell at me. Anyways he hung up and I let it be. Months later, today, I order again but just pizza which it was good all this time, but I used poor choice of words in the online note reminding them about the quality of the philly, and minutes later the order was canceled without explanation. I called the place and the guy said: You did not like my food I will not serve you my food, goodbye(on the phone) I called again and ask for my refund, explained what happen, he excuse himself in the middle of conversation and attended the second line then 4 minutes lates came back and ask me to "get out of the line" I said not until I have my money back! and he said I have your address, and I said so what I want my money and he said bye, I called again, he yelled at me and reminded me he has my address and I said so what again and started laughing and he said hahaha you laugh I will go to your house and shut your mouth off!!! I reacted saying I want you to see you trying, not my best comeback but then I realize I have kids so I called the police and reported him and gave them the conversation that I recorded, I did tell him I was recording he still say what he said. I know I was harsh but he was worst, and he shouldnt be conducting business at all, order at your discretion, but remember this if he acts this way, who tells you he is not a shady mistrusting person conducting business illegally? Think about it. He probably doesnt wash his hands! lol
JD
JD TheBone
Pizza taste like it comes straight from Brooklyn itself. Has great seating and service but believe me you pay for it.. You can either buy by the slice or the whole pie but as they have it posted on their countertop "Please check prices before placing orders" as they like to let you eat before you pay... I went to dine in one time and ordered a large 4 meat pizza along with a 2 liter of Coke and between my wife and I, we were charged damn near 40 bucks! If youre looking for New York style pizza just save yourself the trouble and go to the ones on 7th Ave in Ybor. As this place has poor store hours and snooty attitudes anyway. I give this place a 3-star rating for the quality they put into their pizza and service while you decide to dine in and thats all... Just a heads-up they wear a mask and play nice as long as you do but if you call them out as I have in the past as well as I have on this rating, their moods quickly change and they get slightly borderline ignorant as they feel entitled like the typical New Yorker.
NI
Nicole Rivet
This place used to be my favorite pizza place in Tampa. Im not sure if there is a new owner or new people working there now, but the pizza is not as good as it used to be. Not only that, I spent almost $50 on food and they screwed up my pizza order and did absolutely nothing to fix it. The whole point of me even coming to this place was so I could get eggplant on my pizza. No eggplant and then I specifically asked for no olives. My pizza was covered in olives. I wont be buying food from here again which is disappointing because there food used to be really good. When I called to complain, the guys response was that they were out of eggplant which sounds like a lie to me. If that was the case, someone should have told me, so I could have changed my order. Very disappointing. This place has let itself go.
DI
Dionne Smith
The cook REFUSED to cook a Philly cheese steak without the bun. Whoever called was nice but he literally refused to make food to order. THE WORST PLACE EVER. People with food allergies beeare that your needs are not valid at this place even with a 40 dollar price tag. Service like this ensures this place wont be in business for long. I took the chance even with all the bad reviews and still was charged a dollar for lettuce. Insane. Someone needs a 101 level business class. How hard would it have been to put lettuce, after child like refusal to make food as asked without charge or put steak over lettuce in a bowl. That lettuce was the LAST dollar my family will ever spend here and I will ensure everyone I come in contact with knows about the awful service and sub-par food.
BR
Brittany Dickens
If I could give zero stars I would. We have a large office and ordered multiple pizzas. They got our name incorrect and showed up at the office and obviously couldnt find our department. We called them back after missing a call, driver was polite but called to speak to manager and he was the most rude man I have ever spoken to. DO NOT ORDER PIZZA FROM HIM. I have never heard a manager speak to a customer in this way and I was calm and polite throughout the entire conversation. Eventually he told me to never call them again and he didnt care about my business. My guess is because he knew he was wrong. This happened to someone else I know as well. I would advise eating somewhere that respects their customers. Or at least gets the orders correct.
DI
Diana Forsea
The gyros was horrible. I called and asked if they had the real gyros meat that, you slices off the spit or, the pre-cut meat. The guy said they cut it. It was not the real gyros meat and I doubt they cut it. The gyros had very little meat. They put lettus on it. I guess, to make it look fuller. I dont think the sandwich had tomatoes. The sauce was not good and I dont think they gave me extra sause. The fries were bad. They were like the frozen fries you can get at a grocery store. The garlic bread was bad. It wasnt toasted on the inside. The ketchup tasted cheap and it was hot. They didnt bother to send napkins. They were out of all deserts. The man on the phone had a thick accent and bad phone skills.
LA
Lana Jackson
The owner, or manager, whoever we spoke to was a total jerk. The guy I spoke to on the phone took my order, and obviously misinterpreted it; I ordered sausage and pepperoni, the guy thought I said sausage and peppers-- just a misunderstanding, to be honest. I can understand that. When we called to see if we could have the correct order delivered, the guy was more concerned about the misinterpretation than correcting the mistake. He argued that he was right and I was wrong and essentially refused to correct the order-- then, hung up on us. The owner/manger-- whoever he was-- would much rather lose repeat business than correct a simple mistake. We will never order from here again.