Yums Chinese Restaurant
| Address: | 1620 Airport Blvd, Pensacola, FL 32504, USA |
| Phone: | +1 850-477-2999 |
| Site: | newyums.com |
| Rating: | 3.5 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 11AM–9:30PM |
Location
Photos 49
Reviews 23
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ccrow06
Might just be a cultural thing but not very welcoming. I tried to explain what I wanted and she said she understood, but got it wrong. Then, the cook tried to force feed me the wrong order to show that it was yummy. I declined and we tried again to get what I wanted. I told her what I wanted again and she said ok. She then went into a freezer and with her bare hands pulled out some wooden skewers with frozen red "meat" (teriyaki chicken) on them and dropped them into the fryer. I was a bit mortified. My order was finally ready and correct so I got home and started eating the chicken skewers. Each piece I attempted to eat was a different color on the inside; red, brown, white. The shrimp fried rice was terrible and the shrimp were mangled. I will not be going here again. This reminded me why I do not visit Chinese food restaurants.
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Jonathan Grimes
You get what you pay for! had an order for delivery and was quoted 45-50 mins and it arrived 1 hour 25 mins later, everything was cold, drinks where hot, and i was missing my appetizer order of wontons. Also the delivery driver was very unprofessional looking and unsanitary to be seen and when i questioned him he basically said i dont care call the restaraunt. When i did i was placed on hold after telling the person whom answered while he yelled at people in the background and was told they could bring them out 45-50 mins again. I wanted a refund on my wontons only and was told no. Will NOT do business with them again. Poor customer service, poor food, and unprofessional employees. No thanks. Eater beware....
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Rebecca Pagan
"Dont Waste your Money" I had problems with my order being uneatable in the past. I came back recently but not to my surprise the chicken was not eatable. It was overcook and dried. I called and the owner had a rude tone and he would not give me my money back. I went to the restaurant and he started raising his tone of voice in front of customers. I felt embarrassed as a woman specially because my children where there. This man was disrespecting me in front of my children. I would not support a business owner with this kind of attitude. I am certainly not coming back and would not recommended any one to come to such a hostile place.
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Omar Williams
Very disrespectful. The first time I ordered food here, the guy was very rude to me. He raised his voice at me because I couldnt understand him due to his heavy accent. I let that one go. The second time I ordered gee he told me it would be fifteen minutes because the employees, including himself, was on lunch break. So I had to wait until they were done eating. Ill never bring my family here again nor will I ever give them any business again
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Donna Olson
Ordered delivery last night. I was not disappointed in anything. They warned me that it would be a little bit of a wait. Hey, I moved here from DC where a restaurant could be closer but still take longer. friendly delivery person. Food is very good and the rice is "real" rice not the quick kind that has no texture or flavor. You may wander why rice is important but if you get a spicy dish, the rice is important to control the heat.
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Ruben Ramirez
Hole in the wall Chinese restaurant, TV is always on Chinese news station, Big American Flag on the wall, Fresh made to order, total inside seating 12 with 3 tables, outside 2 with 1 table, on occasion the owner will gift doughnuts or dumplings, patrons mainly Sacred Heart nurses, Pensacola State College Students, and others who have stumbled across this secret. .
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Stephen Chappell
The Food is Great!! HAve you ever seen that episode of spongebob where the food critic comes into the Krusty Krab and he talks about how the atmosphere isnt the greatest and neither is the service BUT... the food is freaking great. That is how I feel about this restaurant. It is SO GOOD!!!!
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Marilee shelton
Just want to say that this was my first carry out order from Yums and the other Oriental restaurants here in Pensacola, FL have officially LOST my business...... Yums is just over the top delicious! I will suggest this food to everyone that I know! Thank you for a GREAT experience! :D
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jeff appleby
Wouldnt deliver food because 5 miles was "too far to deliver". I was told 3-4 miles is how far they would deliver. Jogging distance. This was either a lie by the employee on the phone or a poorly constructed business model on what constitutes as " delivery" for a consumer option.
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A Private User
I switched to this take out because they had actual fried rice, not yellow rice, like the other two up 9th ave. Well, theyve started using yellow rice, and also gyp you on the rice/meat proportions of the combo dinners. Food is decent, but Im irritated.
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Marie L
Finally tried this place after several people recommending it...and we are so glad that we did. The food is always fresh and delicious and the prices are great as well! We found our new favorite chinese takeout in the area!!
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Antajsha Small
The owner is incredibly rude (bald chubby guy)! I would not recommend this place to anyone simply because the customer service sucks. Take your business to Chen s Kitchen down the street. They are a lot more friendly.
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A Private User
Place and the people working for them look nasty and dirty. Good food, but cant get past the dirty looking people. Slow delivery, forget utensils, and didnt give me my whole order! I will never order from them again!
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Ben Daggett
This is the best Chinese take out ever!!!! I cant find one as good. The place is kinda sketchy but its a take out so get it to go. Great prices! Will definitely come back again and again and again!!!!!!!
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Kendra Mayeux
It was a shame I had to give a star enable to tell everyone how bad this place has gotten. In reality you get minus 10 stars. Count yourselves lucky you arent catching a law suit. Clean your game up.
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Jacob Davies
Yums has always provided professional and fast service, cooking the food fresh after I order it. With the lunch and dinner specials being such a low price for so much food, it cant be beat!
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Jamase Casher Lady Cash
This place sucks I WAS a usual up until I swiped my card and the store YUMS took my money and claimed they didnt and then the OWNER wants to argue with me about it.... Never again!!!
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Ashley McClary
Food poisoning made me sick for days throughing up fever. Under cooked scallops very gross they dont was there hands after handling anything. Will be filling a report against them.
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Cecilia Martin
I love this place! I advise everyone to eat here! My boyfriend and I eat here at least once a week. The lunch specials are the best in Pensacola! Awesome place to enjoy company.
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Heather Crossin
Weve always been greeted pleasantly, always great food! Weve ordered on the spot, ordered over the phone and picked up as well as ordered delivery. Weve never had any issues.
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Brandon Boutwell
General taos chicken had very little or no chicken, just fried batter. Dont know if the duck is really suppose to be all bones and fat but thats what I got. Horrible place
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linda levine
I have been getting takeout from yums for years...love their generals chicken but everything is delicious.....the place is not fancy but the food is great! :-)
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Sammie Love
Best Chinese take out Ive had in pensacola, and Cheaper than most as well, you get more than what youd pay for at chens, and better quality food as well!
