Chaat House
| Address: | 9472 S Orange Blossom Trail, Orlando, FL 32837, USA |
| Phone: | +1 407-240-4922 |
| Site: | chaathouseusa.com |
| Rating: | 3 |
| Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM |
Location
Photos 100
Reviews 5
RA
Rabiya Lone
Food was okay, but the restaurant is filthy, I was there 2 days, first day the service was a bit slow but the food came out, and there wasnt much of a crowd in the house. we were a party of 6 and chose what we wanted went upto the cashier and placed the order and paid upfront got a number and came back to sit on our table, than slowly after 10-15 mins food started to come out. Its casual dining, tables are sticky not cleaned or wiped down, floors were sticky, I could see the boot prints on the floor. But mind you I didnt care because we were hungry, as long as the food was edible, thats all we cared about. Second day we go in again, try new things but in the same price range my bill came out $15 more. My bill was $100 a day before and $114, $15 is nothing but the fact they added that because we were a party of 6. They didnt add that a day before but second day all of a sudden rules had changed. "we charge gratitude for 4+ people" are they for real? for what? you dont give anything to your workers, because the day before, before we were leaving my husband gave the wait staff tip, which they were surprised and happy about. You dont seat us properly, tables are in set of 4 seats, 6 of us sat at 2 different tables both days, you dont come to us and take our order, you dont welcome us when we enter the restaurant. the food isnt great, the service is mediocre, but you want gratitude?!? when we said we are not happy and dont want to pay gratitude, he goes than leave, I want to see you go to another restaurant and see if how they wont charge you gratitude for 6 people. Hey wake up!!! we eat 80% of the time out side during the summer. all the big chains, seafood, italian, even indian/desi food with your type of restaurant ambiance dont charge up front for the food! and charge gratitude on top of that! Really is a disgusting place and sad to see people like that.
A
A Malik
I happened to see some horrible reviews calling the owner of the place a rapist that every one knows in the area .I had to add these comments to my previous review because I find it outrageous because people are in this place to eat not to judge people who give them a good service.I do not know what the owner did to this customer but I being a regular has noticed any such thing .This is a decent and simple man who is only firm in his demeanor because he has to deal with people who accuse him because they are not able to take advantage of him. Very fresh very good tasting and very good looking food.Every one has different taste buds and and different kind of food one is raised with.Plenty of choices that I had been looking for a long time like halwa puri , chargha , seekh kabab that I used to crave for and never found it in my kind of style , I found it here.Jalebi every one has but not their brand which really satisfies.I ordered the mixed grill and still licking my fingers.Place is clean and kept up .Staff is great all ladies and gentlemen were very sweet and friendly but I was sad to see how our Pakistani and Indian minds treat workers as inferior and talk down to people who are giving them service.This should not be so .If we all improve our manners towards the people around us where ever we are dining , it will be a good experience. I wish good luck to the owner and staff of this restaurant who made my dining experience great although I was eating alone. Asma Malik
FA
Farrukh Saeed
We made a "mistake" of visiting this restaurant on 7.3.2013 at 8:30PM. What else would you call it when your order isnt delivered completely for over 1:30 hours and the owner accuses you of lying about not getting the food!! We were a party of 14 visiting Orlando and were told about this restaurant. We entered the restaurant at 8:30 PM and our food didnt start to come until 9 PM. And it was being served one entree every 10 minutes or so. Four of our items - which we had paid for - never made it to our table. We brought this to managers attention several times but he kept telling us to wait. When we told him that we all wanted to eat together, he stated that all items can not be served together because some come from one side of the kitchen while others come from a different area in the kitchen. After waiting until 9:45, we got tired. We asked for a refund for the items that we had not received by that time. And to our amazement, the part owner of this restaurant accused us of lying! He said that he had gone to his kitchen to check his camera system and items which we were missing did infect leave his kitchen. This was extremely disrespectful behavior. Restaurant was full of people waiting to order in line but there was no place to sit as all the tables were full of dirty dishes. Lobby employees has no clue how to handle the business and waiters were going crazy as well. I would not recommend this restaurant to anyone and would never visit it again.
AB
Abdulsalam Khan
If I had to give a grade to their service, that would be -100(dont forget the negative part). The food is great, but due to their continuos poor service, I have to sometimes rethink whether I should go there. One more thing that they NEED to learn is how to serve the food. Instead of bringing the food for everyone on the table together, they serve one person and when he is finished, they serve others. This leaves other person hanging on to his stomach while his mouth is dripping water as he watches the other eat. I mean this is like Restaurant Service 101. The only reason why people go there is because the food is great compare to other Desi resturants. If they were to focus just a little on their service, they will attract more people and double their revenue. They treat this place as if they are in Pakistan or Bangladesh or where ever the heck they are from. I understand the fact that that is how people are use to back at home, but this is America and there is a reason why the dollar has a value. They charge so much but give poor service. If you were to go to an American resturant, they will charge you little but give awesome service. The reason why I focused so much on their service is because they are famous throughout Florida for their bad service. I realized that when I was talking to someone from Miami about resturants here in central Florida, and the first thing that came out of his mouth about this resturant was its """bad""" service.
A
A Private User
Went there to eat in for lunch ordered philly cheese steak sandwich and ended up with a gyro sandwich, said to the owner we didnt order it he ARGUED with us that we ordered it. As dumb a I am I went there today again waited in line for 15 minutes and placed a simple order of buffalo wings and came back to pick up and the owner said he placed the order on the counter and someone else must have taken it. Please someone tell how can someone take food from your store in front of your eyes while you are standig there and you not know it. I think the gave the order to someone else or hes a liar,( I believe the latter). So he said he would make another order for me, within 5 minutes I get my order and without checking it I left. I get home and its chicken tikkah w/rice. So I call and tell the owner how he gave me the wrong order, surprisingly he ARGUED AGAIN with me said I ordered that, so I argued back and then he hung up on me. Sure to say I will not be going back. Go there if you want long waits and want to be accused of lying and get the wrong food and expect to pay for it to. DON"T RECOMMEND!!
