Salsas Mexican Restaurant
| Address: | 1635 Wells Rd, Orange Park, FL 32073, USA |
| Phone: | +1 904-579-3579 |
| Site: | salsasmexrestaurants.com |
| Rating: | 3.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–9PM |
Location
Photos 100
Reviews 9
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kimberly elam
Today was my first time here. My husband and I went came here for an early birthday lunch for me. Bring a manager in the restaurant business I know how things usually go and it takes a lot to upset me or for me to complain. When we first arrived we were sat very quickly by I guess a young guy who was the host. After being seated it took over 5 minutes for a server to come and take a drink order. We have 4 different servers pass by our tables and not say a word. My husband began to get very irritated with this and went up to the host so that we could be served . Someone finally arrived and took both our order and drink order. When the food came out it was bland and lukewarm almost cold but the plates were hot. This is a horrible place to go and dine. The staff is very unattentive am. Have no sense of urgency what so ever. Even after trying to eat some of the food and asking the waitress for our check it took her 5 minutes to come back to our table mind you she didnt have the check in hand so we had to ask once again for the check.i will never waste my time or money here again
AS
Aspen Schreiner
TERRIBLE CUSTOMER SERVICE. TERRIBLE FOOD. Put in a large order (about 8 separate meals) for pick up, and all but TWO were wrong. When I spoke to the manager, Roberto, about this he was EXTREMELY rude to me and even hung up the phone on me! This is AFTER I explained to him that I was receiving bad customer service. When I went in to pick up my food, I was a few minutes late and Roberto was not hesitant to rudely tell me that I was late and needed to be on time. My food was packaged up and sitting on the front counter - NOT in a heater or other device to keep the food at temperature. When I got back, there were multiple orders wrong, and when I called and explained this to him, Roberto told me that "its a large order, they will get messed up." He refused to refund anything. This is my FIRST experience at any Salsas restaurant, and I am sure it will be my last. Very disappointing. I wish it was possible to give negative stars...
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Sherry Early
My husband and I have been going to Salsas since they first opened. The service has always been horrible, however the food is pretty good and the atmosphere is very unique and we usually sit in the bar area. However, the past two times we ate there, not only was the service bad, our dinners were cold and we were treated badly. We could hear the staff in the kitchen talking very loudly about complaining customers and pointed to our table. They really ticked me off and I complained to the manager. It seems when we go in there, no one wants to wait on us and I dont think we are difficult... Just want good service and to be treated with respect since we have been patrons of Salsas. Well, we WILL NOT BE BACK! Well take our business elsewhere where we are appreciated.
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Christi Ames
Was not adequately staffed, over an hour wait to seat 14 people when the restaurant was at 1/4 capacity, no chips (what Mexican restaurant doesnt have chips?). We knew it would take a while to get in and out but 2 hours later and no food. Waitress told them we were complaining about no chips.........Sent the management with an attitude about the "no chips" situation. After the food came out wrong and burnt it took another 20 minutes to get the remakes. After being there 3 hours and trying to split the bill (which they could not do) the manager took off 15℅ of our bill still charging for food we never got for the 2 year old. She finally took another 15℅ off and removed the food we never got. I dont see this place being open long and we will not come back!
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Emilie Lawson
I have been here atleast 10 times. They have amazing salsa, hint the name. And great house margaritas. Of all the times I have been here ranging from lunch for 2 to dinner for 10 I have only had poor service once. I like the specials they have (happy hour, taco tuesday, etc) Check out their app to see all the specials and get on their rewards system (buy so many entrees get one free); also check local mint magazine for coupons. Lunches are around $6 and dinners are around $10. I have had many of their meals but my favorite is the steak quesadilla. My only suggestion would be to fix all the typos in their menu and fix up the outdoor seating area to be used, both not a huge deal to me since Im more worried about service and quality food. Love this place!
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Kathy Miller
Ate at your restaurant on 5/5/17 which was Cinco De Mayo. We were told that there was a limited menu and the margaritas were $5. We ordered a strawberry and regular margarita. My son-in-law was surprised at the size of his drink. He later ordered another. Later that evening at home I checked the receipt and said I thought the drinks were $5 and both my daughter and son-in-law said they should have been. I called and was told I needed to come in to get the corrected price. I went in yesterday and was told none of them qualified as $5. I believe that we received the old "bait and switch" treatment. We paid $8.48 more than we were planning. I am not a happy customer and wont be back anytime soon. Kathy Miller
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Jessica Medina
Wanted to give this place a chance despite hearing bad customer service reviews... walked in and there was a big wait with everyone sort of loitering in the entry way since there isnt really a "waiting area." Not a big deal, we decided to just sit at the bar as it was open. Got chips and salsa straight away, but proceeded to sit there for 30+ minutes without ever being offered so much as a glass of water. No bartender, it seemed that the servers were coming in and out getting their own orders and ignoring us all sitting there. One guy came and served the couple a beer sitting across from us (who actually came in after us) and proceeded to ignore us. We just gave up and quietly walked out.
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Chad Isaman
My wife and I came here from Tampa on some business of mine. We were in the mood for mexican food and read the mixed reviews for this restaurant. First, our service was awesome! David was our waiter and did an awesome job. The food was fantastic. The Cangrego Dip (Smoked Blue Crab and Spinach) was delicious. We shared the Molcajete Fajita and OMG!......one of the best dishes we have ever shared. And enough for 3-4 people. HIGHLY RECOMMEND! The taste and flavor were out of this world. We would definately recommend this stop to anyone. And ask for David.
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carguy chapp
This place is HORRIBLE. Went for a family dinner. Waste of time and money. First glance it looks nice. Walk in looks nice. Our waiter came to our table 3 times the whole hour we were there. Once for our order once to bring our food and once for our check. I got 3 tacos that were so soggy they were dripping grease. I sent them back and tried the chicken. Same problem. My girl friends food was soggy as well. I would never recomed to any one and i will never go back. I would rate zero stars. Go to la Nopalera for a better experience
