CinéBistro at Dolphin Mall

Reviews 7

MA

Martine Roc

DO NOT WASTE YOUR MONEY, GO TO iPic in Boca!! The only reason why I gave this experience a 3 Star is for 2 reasons: 1.Atmosphere inside the Theater was nice and comfortable. 2. The food was pretty good. Not excellent as my churasco steack was very chewy but with good flavors. I would NOT recommend going there because it really did not make ANY sense to me that I have to leave my seat in the middle of my movie at a DINE-IN theater to go order and pick-up my food and refreshments. There is 0 service during the movie! The whole point of a dine-in theater is just that! You pay extra to get served while you enjoy your movie. They have a great excuse though! You need to get there 30mns before the showing in order to get the dine-in experience BEFORE the movie starts. Thats all fine and dandy but what if you would like a refill on your drinks during the movie...OH, yeah, you gotta get up and go get it yourself! Really stupid and completely took away from the experience I believe I was paying for...OH yeah, and they are certainly NOT cheap! I took my mom there for her birthday to give her a really cool experience and I ended up feeling embarassed by what we got. No special consideration at all for such an ocasion. Yes, we got there right on time for the movie because we got stuck in traffic for 1 1/2HR! think they would care?...NOPE! I missed the entire beginning of the movie because I had to go order my food and wait around for a REALLY slow cashier/waitress who couldnt even read the screen and remember the beverages I had JUST ordered and taking her sweet time to get them while I am missing my movie!!! AARRGG!!! My recommendation, go to iPic Thearters in Boca Raton, Meizner Park! They are the complete oposite and CHEAPER! Food is Excellent and you get to push a button up comes running your waiter to service your every need with a smile DURING the entire showing! It doesnt interrupt anyones movie experience and especially not yours as you get served while you watch. That is value for your buck! In reality, Cine Bistro deserves a 2 Star and that goes to the architecs who designed the room and the Chefs in the kitchen. The service is horrible and I will NEVER go there again!

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L S

Total disappointment! The quality of the food has declined completely. Never going back again! Not worth it! Not only you pay $20 per movie ticket, the food is outrageously priced for what is served! Nothing that we ordered to eat was worth it! It was such a disappointment... from the $9 for macaroni and cheese, no flavor, some parts had plain pasta and was cold- to the Chips and Avocado Dip- no flavor either, acid, huge cilantro leaves! Sliders are a joke, super thin meat and overcooked. I dont go to Bistro often, but this was a special occasion, took my daughter to see Beauty and the Beast to the 3pm viewing. The place was empty so there is no excuse to say they were catering many guests and even then... food was totally unacceptable. Service was great though. From the greeter- to the server -to the food runner, all very nice as far as service goes.

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A Private User

This place was great I went for the first time with my boyfriend as a date we were running late so I called to switch my movie times the customer Service was great they were more than willing to switch my times. I ordered the churassco meal and the sex in the city martini. My boyfriend ordered the prime ribeye with this wonderful corn cheese sauce thing and the perfect storm hurricane which was Super strong and good we also had the banana cheese cake that still has me in aw and he had the cinceful chocolate cake which was also great and my guy is not a sweet eater but he loved it the movie was also great we were so in Love with the food I thought we enjoyed it more than the movie which was the avengers in 3D I realllllllly wanna go back again the food was great

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Isis Perez

Our family has been visiting cinabistro of dolphin mall since it opened. Unfortunately we keep returning because of the adult admission and the seat selection, if this would not be available we would NEVER RETURN! NOTE TO MANAGEMENT AND MEMBERS!!! SEE BELOW ISSUES STILL OUTSTANDING: 1- FOOD IS ALWAYS COLD EVEN THE COFFEE 2- the CHAIRS in the Theater ARE IN HUG NEED OF REPAIRS 3- TIP (GRATUITY) is included at 18% although we do not mind paying the 18% for the service. The waiter we had last had the audacity to ask us to feel free to give more if we wish to and stood there waiting for us to give him more. AGAIN NOTE TO MANAGEMENT, MEMBERS, STAFF AND OWNERS. THIS IS UNACCEPTABLE FOR THESE PRICES TO BE DEALING WITH THIS. PLEASE FIX!!!

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Talayah Bendross

The movie was great the food was delicious. However it was my fiancés first time going. The server spilled 2 drinks on him. They seemed to be more concerned about cleaning the floor and seat instead of offering him or I towels. After the second time of me asking they gave us towels. The damp towel I requested to get the sticky feeling off my legs were never brought out. Therefore we had to sit through the entire movie wet and sticky. We requested to speak to the manager he/she never came out. Nor did the staff to remove and unwanted or empty plates or glasses at out tables. I was very disappointed in the service being that I raved about how it was such a great place. I had been to the one in Virginia and really had a pleasant experience.

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Nestor Murillo

☆☆.FOR THE FIRST TIME EVER GOING TO CINÉBRISTO AT DOLPHIN MALL SINCE THEY OPENED. THE PLACE WAS HORRIBLE THE BAR TENDER WAS VERY UNORGANIZED DRINKS WHERE EVRYWHERE AND NO ONE EVEN GREETED US AT ALL. ALL THE EMPLOYEES PLAYING AROUND TAKING ABOUT WHAT THEY WHERE GOING TO DO ONCE THEY GOT OFF OF WORK. ONCE IN THE THEATER IT WAS NICE INSIDE WE ORDERED OUR FOOD ME AND MY WIFE . THEN MY FOOD WAS LATE THE MOVIE HAD STARTED MY BURGER WAS COLD AND I HAD TO GET UP OFF MY CHAIR TO FIND A MANAGER MISSING THE BEGINNING OF MY MOVIE TO HAVE THEM RECOOK MY FOOD OR GIVE ME A NEW ONE WORST PLACE EVER I SPENT $90 FOR JUST A HORRIBLE TIME . THE ONLY THING THAT WAS GOOD WAS THE MOVIE NEVER AGAIN NEXT TIME I WILL GO TO COBB OR AMC.☆☆

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nayive hernandez

This was the worst experience ever. We went to see Cars 3 for my son birthday and it was the worst experience ever. Service was slow, unprofessional and unpleasantful. The front attendants didnt even know how to do their job & were giving my 4 yr old son & I a hard time to come in when we purchased 6 tickets. The manager Tim was poor leader and does not know the first thing about customer service. My whole family got sick from the food. My 4 year old was crying due to the staff behavior. The leadership & staff of the cinebistro ruined my son 4th birthday for myself and my family. We do not recommend anyone to spend their time and/or $$$ at this theater. NQ

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