Popeyes Louisiana Kitchen
| Address: | 116 W Merritt Island Causeway, Merritt Island, FL 32952, USA |
| Phone: | +1 321-452-5200 |
| Site: | locations.popeyes.com |
| Rating: | 3.2 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–10PM |
Location
Photos 100
Reviews 17
ST
StarBucks Coffee
What can I say? We arrived to get the Five Dollar Big Box. We ordered about 5 boxes, and the person at the drive thru was terrible. They spoke with a terrible attitude, didnt greet us or anything just stated "Go Ahead",again sounding rude and rushy. So we placed our order, and we were told to pull on the side, and they will bring it out to us. While paying at the drive thru, a manager inside peeped out of the window to see who we were, we only ordered five boxes. I dont see whats the big deal, fix the food and give it to us. The workers there act like they bought the chicken with their own paycheck When they finally came to our vehicle they didnt give us the extra sauces we requested. We drove around the drive thru since no cars were in the line. When we got to the window and asked the worker for the extra sauces we didnt get,she basically, without saying a word, threw them into my hand so fast and rushy that some of them fell into the car. What a rude and disrespectful Popeyes in Merritt Island FL. I can definitely say that me and my family will not be returning!
JV
JVaughn Whitton
They need to work on their customer service and Employees going in and out of the store either on smoke breaks or to talk on the phone if not both.. I still proceeded to eat here, or rather I say get it To-Go.... that was probably not the best idea. The chicken seemed to have sat there for upwards of maybe 45 mins which is weird because when I pulled in I couldnt immediately find a parking spot, and the drive-thru was about 5 cars in waiting. I did spot a Manager inside but he seemed to be unbothered by the way his Staff was performing. I think they may have been going through remodeling because both Restrooms were closed down even though that still doesnt give an excuse for these issues that were present. 2 Stars is what I give this Popeyes, and Im hard-pressed to give that. Ive eating here before this experience. This Store needs help
JE
Jerry Gifford
Popeyes offered a two piece chicken with biscuit snack with receipt and when you took their survey on-line {within 2 days after purchase}. I filled out the survey the day after I bought a 3 piece dinner but did bot get a confirmation number as promised {needed to get free chicken}. I wrote corporate offices and posted on their Facebook page. No reply. All I can assume it is a SCAM!!! Wont buy there again. Their chicken is that great anyways but was closer than KY Fried. There is a new chicken establishment just down the road where I can get all the good fried chicken I want.
KE
Kelby Lee
First off I couldnt hear the drive thru person because they were mumbling and when I asked her to repeat what she said she proceeded to get what sounded like an attitude. I Ordered a 12 price meal white meat only got mostly DARK meat and drumsticks. I also barely any thighs and breast. Worst part is I ordered a gallon tea and they handed me WARM tea in a what I suppose a gallon bag. The tea taster like it had been sitting for hours. Am completely disgusted and fed up with this Popeyes lack of decent service
SE
Seth Steele
I give this 4 stars because the food was amazing. Great chicken! The only reason it doesnt get 5 stars is because it took 30 minutes to get our order of 10 spicy tenders. Meanwhile about 10 separate orders came out even after our asking about ours. The manager did give is a second 10 piece for free because it took so long but in my opinion the best service is to not need extra service.
DA
Dawn Tucker
My visit was horrible! I sat in the parking lot with 3 other cars waiting for food to be brought to us! While waiting 2 people from the drive thru parked and returned their food because the orders were wrong...the lady waiting in front of me grew impatient and when in after her food and then that brought out mine...and when i got home i was missing half my order!
RY
Ryan Eichenlaub
Very long wait times in the drive through. Make sure you order enough food to make it worth the wait. Sometimes, they are just out of things. I asked for chicken fingers and they said they were out of them. Its hard to believe a Popeyes could be out of chicken. Its laughable to hear about, but not so funny when it is happening to you, and you wanted chicken.
GE
Gerald Egleson
I love Popeyes . . . usually. This location had ok counter service, they missed one fry but corrected quickly but the lobby had several tables that needed cleaning. It looked as if it had been at least a half hour since someone serviced the tables. There was trash on the floors. I was there 30 minutes and no one worked the lobby area during that time.
SC
Scarlett Chris
This is the worst Popeyess Ive ever been to in my life... it took 25 minutes for my 2 peice to be ready.. then it took all of them to run the register.. it was a horrible experience. And then to top it off I ask for mild and they gave me spicy and it was for my daughter... and then they were under construction with no sign up trip hazards everywhere
LA
Larry Maraj
absolutely the slowest staff and do nothing manager I assume wearing blue.Nothing but ladies yapping to friends on phone and giving them free food as they come in and out of this place....chicken under cooked on top of that what a dump fire them all and put people who want to work.
DA
David Guthrie
The man and woman behind the counter took my order then as I was waiting for my order they both tried to seduce me and they wanted to both suck me off got a little freaked out ask for a refund then they just stared at me with his evil look so I said f*** the money and left
JE
Jennifer Wolfe
Wow! Hate your job much. Went to get a gallon of tea and a 2pc. Was told they were out of bags for the gallon and then was pulled up to wait for the 2pc. I asked that they give me cups to make the gallon and was given one cup. Lady working the window just seemed angry.
AN
Anthony Brockman
If you are tired of small the small portions that KFC has been giving you, then give Popeyes a shot. This location has fast service, a clean dining room, and Awesome food! They always seem to be busy, and for good reason, this is some of the best chicken around!
BA
Barry Scoggins
Great quality customer service. Cant remember the young black gentlemens name that serve us at the front counter on May 20th at approximately 5pm, but he went above and beyond in customer service for no reason. We hope he is recognized by his management staff.
DA
Dave McCartney
Been there twice, first order was two pieces short, couple years later ordered eight piece spicy, one piece short and was not spicy. This was through drive thru ten miles from house. Check before you leave. Going to Publix..eight piece mixed $6.99
WI
William Blythe
Liked the much needed redecorated inside. But the chichen was tough and greesy - I should have complained right then but was involved in conversation. Had the greasy issue before but friends wanted to go there! Ill try again I guess. Ben
AN
Ann Flesher
Visited today, my husband loves Popeyes. We ate in the restaurant and the chicken was delicious and the staff friendly. The ladies bathroom was not very clean but most of that was paper on the floor probably from customers.
