Address: | 874 W Osceola Pkwy, Kissimmee, FL 34741, USA |
Phone: | +1 844-474-8377 |
Site: | 4rsmokehouse.com |
Rating: | 4.4 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–9PM 11AM–9PM Closed |
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John Eustace
Ive been a fan of 4 Rivers for a long time, so I am thrilled to see that theyve finally opened a shop near me. The food is always first-rate, as is the service, but tonight they out did themselves. It is my fathers 80th birthday, and I wanted to take him somewhere different. I hesitated to have his birthday at 4 Rivers only because it is cafeteria style serve yourself, but the food is so great I figured wed do it. So nine of us showed up with balloons and a cake and gifts and took over half of one of their tables. We all figured out what we wanted and were about to get in line to order, when one of the people there offered to take our orders. So we all put in our orders and in no time they all came out to us, perfect with no mistakes. The food was great, as always. Excellent pulled chicken, tasty burnt ends, delicious tacos, etc. My favorite is the brisket, which is the best Ive ever had anywhere, and I always look for great barbecue wherever I travel. I have never come across anyone who makes better brisket. The sides are always amazing, with yummy complex baked beans, crisp and crunchy French fries, and my favorite - the smoked jalapeño poppers. Others tried the sweet potatoes, bread pudding, etc. and all was great. Then they brought our cake out, but they had put candles on it, and sang happy birthday, and even gave my dad a card that they had all signed. None of this exceptional customer service was expected, we just wanted great barbecue, but they went the extra mile - no, 10 miles - to make it extra special. Like I said, 4 Rivers has always been my favorite barbecue place in Orlando, but today they became a special part of our family. Your corporate HQ should be very proud of you.
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Lindsay Browne
I visit 4 Rivers frequently and always have a good experience. Today was a horrific experience. I went there around 3:30pm and the place was dead. It took the person at the counter about 5 minutes before he even acknowledge me. I then placed my ordered. When I went to check out my complete order wasnt even there. I had to remind them about the turkey on my salad. Then the girl asked what dressing I wanted I told her. I went to sit down and noticed they didnt give me the dressing. I went back up and asked for the dressing. And at the same time I was still waiting on a kids chicken tender. The girl told me dont worry we will bring it to you. I sat down and ate my food all while watching the girl who told me she would bring my food walk around and talk with other coworkers. Went back up to the counter asked for the chicken and they looked at me crazy. They said oh 5 more minutes. Meanwhile I was already waiting over 20 minutes. Again the place was empty and all the coworkers were just standing around talking. Finally I went up to the counter again and asked for the chicken and was handed one chicken strip in a container. This took 35 minutes to cook??? Usually this place is so on track guess when its slow and there not busy their level of service goes down. No apologizes or anything were given. Super disappointed in the service today
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Joshua Lee
Wed been told quite a bit that 4R is perhaps the best BBQ in Florida. And our experience there today reinforced it. Best BBQ in FL! We were a large party for lunch. The staff was well-prepared for us and super friendly, even including a specific young lady behind the counter who personally oversaw my wifes celiac and sulfite free requirements. (Specifically to this point, the food is somewhat cafeteria style, so Celiacs are taking a bigger chance on the sides than the meats.) The food was excellent, no other way to say it. Juicy and melt-in-your-mouth meat, solid veggies, all at a good price, with a couple varieties of BBQ sauce at your table. Speaking of which, excellent outdoorsy cafe ambiance, even including the old-fashioned drinks selection. Big thumbs up!
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Maria Bravo
Ordered two items on the menu at the to-go station and after waiting 20 mins food was still not ready. Another 20 mins passed, I had to go to the window again and ask on the status of my order. They handed me a bag that appeared to have been sitting there at length. I asked if it had been sitting there because I do not want COLD food!!! The girl said no and that was a lie. After waiting 40+ mins and spending over $40 for cold food I refuse to go back. From my experiences in the restaurant business the to-go staff should have asked for back up with a manager instead of letting people leave very unhappy and unsatisfied with the food.
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Kristen Vibbert
With a thirty minute drive and high hopes, we ended up very disappointed: the staff had no interest in helping us. I wanted to have my son eat there and take some other food to go. I was told I shouldve called and used their to-go service. Once I was home, and checked our order, it was wrong - missing an entire meat which I was charged for. Yay! On top of that, the side of fried pickles were inedible due to the burnt batter and copious amounts of salt. And I love salt, it was sooo bad. Youre better off at a food truck; this experience was terrible.
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Taleya Flores
I love BBQ and Ive been to another location. But THIS LOCATION IS HORRIBLE!!!!!!!! My bf took me as a surprise and at 1st I was excited but after we got there HORRIBLE MISTAKE our food was ice cold my bf requested a new hot fresh brisket it was the same thing with barely warm BBQ sauce Mac and cheese was horrible my fries were cold my pulled pork was ice cold And the mangee even accused me of stealing drinks even when I showed her I payed for it WOULD NEVER GO BACK
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Chris Mocerino
I dont usually leave reviews but this place is absolutely amazing. Ive eaten at some of the highest rated smokehouses in the US (some even earning a spot on food network) and I can honestly say 4rivers destroys the competition. The people, the food, the atmosphere, everything about this place is great. Ive eaten here multiple times but my favorite is the grilled pork steak sandwich. This thing is everything great about a BBQ place in one sandwich. 10/10
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N Ch
I saw John the Owner & his daughter on Channel 45 making cakes out of pancakes, so I visited the new restaurant in Kissimmee to buy me a piece of cake, because I dont care too much for BBQ food. However I decided to try the brisket with three sides & biscuit dinner meal (corn, green beans & collard green). Everything was tasty. The staff was friendly, the place was clean. They ran out of coconut & carrot cake, so Ill have to return. : - )
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Mark Yackel
Great meal! We love quality food that doesnt require the time of sitting down and going through the whole process, especially when doing it with 2 young boys. Food was excellent. Brisket was so moist and tender that you could cut through with a plastic fork. Sides were very good and large quantity. Baked beans were some of the best I have had. Kids loved the mac n cheese which was homemade of course. Definitely recommend!
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Brandon Hendrix
This location leaves something to be desired. Just doesnt have the same spirit as the original winter park location or the UCF locations Ive frequented. This location is right near me and I just cant bring myself to go even if I want BBQ because the food had been luke warm at best and the sides taste like someone is just throwing ingredients together mindlessly vs other locations. And no sweet shop? Cmon man...