Address: | 5080 Butler Point Rd, Jacksonville, FL 32256, USA |
Phone: | +1 904-281-9945 |
Site: | locations.sonicdrivein.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
CA
Caterina Uber
I have only had one good experience out of four at this particular Sonic. The first two times I ordered a creamery shake. Both of my milkshakes were not mixed completely. I got a Butter Toffee Shake and it tasted absolutely terrible because I got a sudden taste of concentrated butter toffee syrup. I went back about a week ago because my aunt had gotten a Cheesecake Shake that I fell in love with. It tasted amazing down to the very bottom. Then I went back two days later because I wanted another. I was giving them another chance because their shake had tasted so good. However when my shake was brought to my car, it was completely liquid. It shouldnt have been like water at all. At least it shouldnt have been brought to any customer. I had to go into the store and wait 10 minutes for a new one. And to top it all off, the young lady who brought me back my new shake had an attitude like it was my fault it was all liquid. In the end, they should be happy that they dont have the same motto as Dairy Queen or else they would have owned me a free shake.
BE
Bea R Glez
My 1st and 2nd Sonic experience was here, and it SUCKED, my order was wrong every time (eventhough I repeated it twice) and my fries were Ice cold, the lady on the headset was rude, I was making sure she knew her drive thru screen wasnt working and she thought something else cuz she asnwer back angry (its important to say, I am NOT picky when it comes to fast food, at the end, thats what it is, and Im not so hard on those places because I used to work in one of those and I know how it is) I went the second time to give it another try, maybe the 1st was a bad day, but noooo, same thing happened the 2nd time. Old burger inside the bread. Im done with this location.
RO
robert lindsey
The drive through panels were down. ( this was after the hurricane so it might be expected) It was unclear if this was a mechanical or service issue. The food wasnt made particularly fast. The cashier was nice but they only had one person working inside so there was a bottle neck based around serving food and taking in orders. The food was ok but not amazing (this is fast food we are talking about).
DE
Devin Scott
Man this place is great been here a few times over the years but just recently moved near by been here twice in 24 hrs Chris is great asked him about a sandwich and if there was a signature sonic sauce and he helped me figure out what would work best for me. Felt more like I was clothing shopping rather than ordering food, kind of customer service that should be rewarded!
DO
Dona Doutt
Very disappointed. I was craving a Diet Cherry Limeade so we drove to Sonic to get it. We ordered burgers and limeades. Mine tasted like tart water. It didnt even have limes or cherries in it! I had one the other night and it was great! I threw out the one I got today!
SC
Scott
The slowest Sonic I have ever been to and they still have trouble getting the ordered items right. If I could give a negative 5 stars I would this has to be the worst managed Sonic around. If I owned the song c franchise I would revoke from this owner.
LO
Lori W Bahadur
Spacious, indoor, dining room tables, plenty of exterior tables. Vast drink selection. Polite and accomadating staff. Drive-thru lanes would be safer for pedestrians exiting out the back of the lot.
SH
Shala Gilyard
Sonic was open late Thursday night before Hurricane Matthew when most of the other places were closed. The food was hot and tasted great after working a long stressful day. Thank you Sonic!
ME
Melissa Mendez-Vigo
I love Sonic because they have such a great variety of all kinds of things but my favorite is got to be the cookies and cream cheesecake milkshake mmm so good
DA
David Lambros
Took 25 minutes for food to come out. Literally, I timed it. Mediocre taste at best. Server was apologetic and gave us a free soda. He was really nice.
TO
Tommy Allen
Waited on a burger and 3 hotdogs for 20 minutes in an all but empty lot. Surprising for a sonic. I left and as such cant attest to the food.
BR
Brian Hedrick
While Sonic is usually great for a quick pit stop, this one seems understaffed. I stood at the register for 5 minutes and saw no staff.
MA
Matt Lilley
We waited a long time for food, and the order was wrong when it arrived. Also the ice cream machine was broken. Dont recommend.
JA
James Powell
Took 10 minutes to correctly put in the order for 3 drinks, took 30 minutes to get them. Employees sounded unintelligent.
SU
Sunny L
The Happy hour until 3 pm is great for refreshing fruit slushies, lemonade and limesids. Natural and low calorie options!
ER
Erin Mahaffay
Been to this location 3 times now. They have been rude each time and got my order wrong the most recent time.
MA
Matthew Dawson
Food was delivered quickly, was fresh and organized and labeled for convenience since we had a large order.
AA
Aaron Godwin
Very different from my area. Love the fact that it is indoors also. Friendly staff my last few visits.
DA
David Frazier
Tell that Crystal chick to slow down and allow the customer to order. Rushing is not good business.
PA
Patty Peterson
Service and food were 5 star, but their card reader did not work so have cash with you just in case.
EL
Elroy Haylock
They have a dine in room. Crazy. Ive never seen that before, so for that reason, they get a 5.
BR
Bryan Hays
Too slow. Not attentive to order. Rude before at beginning before even began ordering.
NI
Nicholas Daniels
Lala makes the best drinks. Great customer service. Thank you so much for everything!
DO
Dorris Windham
Nice to grab a lot for not much money and their very helpful in answering questions
M
m wdifranco
They are extremely SLOW! friendly, but very very slow-possibly understaffed?
AN
Andy Busch
Happy hour doesnt seem as happy here. Its alright but they need some work.
GR
Greg Taylor
Great burgers. Old nostalgic look and feel. Great places to eat outside.
JU
Julia Sennett
Wait its normally too long. Dont come here unless you plan on waiting.
WA
warren myers
The service is a little slow, but food is good. Will go back again
CH
Chris Mehl
Service was horrible. Took someone 10 min to take our order.
PA
Paul Bellwood
Typical Sonic, but this has indoor dining. Same menu items.
CA
Carey Page
Its a Sonic. Go between 2 and 5pm for half price drinks.
AM
Ammar Alkadi
Has become one if my favorite locations recently
VI
Victoria Taylor
Service can be slow, sometimes order not correct
ME
MEK K
Peanut butter milkshake, hold the whipped cream!
JU
Julia Carlton
Food is always fresh good breakfast not dried.
NI
Nigel P
Great food and quick service. Standard Sonics
JE
Jeffreisha Grandison
My go to drink stop..love the pellet ice!!!!
MA
Marcus Vereen
Good location, next to interstate highway.
BL
Bleu Lane
Footlong Chili Hot Dog and onion rings.
SA
Savannah Peltrau
Amazing food and desserts!
DA
Dan Camp
Hot and sweaty fried food!
RO
Roberta Overholt
Sit in area is awesome!
CA
Carl Maurice Dukes II
Great food and service.
AN
Angie Bean
Very friendly and clean
LE
Leonard Pickel
Best Iced Tea in Town!
VI
Vita SunShine
You get what you get
MA
Marlena Velez
Love the Coney Dogs
DO
Dorothy Ellis
I like Sonic food
RO
robert parker
Best Sonic ever
SE
Sean W
Great service
AN
Anita Scheider
Great service
DA
David Woodruff
Mmmmm
SH
Sharon Stoner
Great
TO
Todd James