Einstein Bros. Bagels
| Address: | 1499 SE 17th St, Fort Lauderdale, FL 33316, USA |
| Phone: | +1 954-463-1717 |
| Site: | locations.einsteinbros.com |
| Rating: | 2.9 |
| Working: | 5AM–5PM 5AM–5PM 5AM–5PM 5AM–5PM 5AM–5PM 6AM–4PM 6AM–3PM |
Location
Photos 88
Reviews 28
ME
Melanie Yanes
Today was one of the toughest days where everything that could go wrong went wrong. I was late to work and my boss asked if I could stop by Einstein Bros for some bagels. After parking, I had accidentally left my car keys in the car and was basically stranded with $40 to my name. Maurice, the amazingly kind gentleman working the register treated me with exceptional kindness and basically restored my faith in the human race, offering me his phone to make arrangements and checked up on me every so often to see if there was someone on their way to help with my car. I was asked to purchase a dozen bagels for my coworkers by my boss and Maurice was kind enough to make them for me, telling me not to worry about it, no charge. I couldnt help myself, I teared up and accepted the kind gesture. What a genuinely nice group of people, all of their workers lent a hand where they could, smiling and asking if I needed anything. Now, first time Ive ever even walked into an Einstein Bros, and definitely not the last. I cant tell you enough how thankful I am to have been treated so kindly, and the bagels were DELISH! Thank you again Maurice if youre reading this! You definitely turned my day around!
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Natalya Russkaya
I live in the neighborhood, so from time to time I stop by the place to buy some bagels. The place used to be decent with friendly staff. For the past year, it has been a disappointing experience, especially with the service. To be factual, for the past couple of times I ordered a Nova Lox sandwich and both times it was barely any lox on it. I questioned it, and received a very rude answer that its supposed to be only an ounce of lox on the sandwich. I dont carry a scale with me, so I cant tell you if there was an ounce or less, but I can surely tell you that it looked quite different from the picture on the menu. In fact, there was no lox on the second half of the bagel. So I had only one half. I dont mind to cut on my food consumption, but I mind to pay a full price for a half of the sandwich. Also, the counter where the food was prepared did not look clean. Someone in the management has to start paying attention to quality control there before the place completely falls apart.
MI
MILYN CAASI
Today I confirmed that they have horrible service especially that lady cashier named D...., I bought a dozen of bagel and it should go with 2 cream cheese and their trick, they will claim they placed the 2 cream cheese inside the box with the bagel, better check before you leave because there will be no cream cheese inside at all! Im used of other Einstein Brothers bagel store of excellent service except for this place in 17th street. Yes they hardly say apology after I have to turn around to go back to their place justifying that they did not give me the 2 cream for a dozen of bagel! Im feeling this is a trick because this is not the first time that lady cashier did to me, for no employee would say "I dont understand you" instead of clarifying with the customer!
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Brian Benson
i want to give this a 1 but the cashier Alicia was very sweet and friendly. The rest of the staff was dreadful. Poor selection of bagels. The younger guy and older woman making bagels took forever. Seemed to care more about encouraging the homeless guy that was disrupting everyone. Will not be returning to this location! Dunkin Donuts or Starbucks are right down the street.
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TaoTzu
This is a message to the management company who doesnt pay attention their stores. By far this is the worst bagel place Ive ever been to. Quality is fine, service is horrendous. They are constanly out of bagels and the staff are about as rude as can get. The only reason this franchise stays ago later is location. The floor traffic alone supports a terribly run business
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Gina Oakes
They dont have bagels. This isnt the first time Ive come and it has looked like this either. Its 9 am... no bagels. Then they are rude about why they dont have bagels. Rude in general. No thank you. And they charge you extra for the 1 flavor bagel they do have because its "gourmet"--there is NOTHING else to choose from as you can see.
KA
Kay Beach
Seems that the employees have zero concern for the customer experience. They take their good ole sweet time and everything seems to operate inefficiently. My daughter got a mixed fruit cup and the strawberries were molded.
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Vadim Mezrin
Used to be a great place to grab a bagel. Went way downhill. Rude counter girl. Couldnt get me moving fast enough. Complete lack of smile. Got the order wrong. When redoing the order didnt even bother heating it up.
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Sue Davis
The food is mediocre, but good service would make it palatable. However, it is ncredibly slow and indifferent. If you want a good bagel sandwich, go to Marina Deli in the same complex.
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Akos Kosik
Bagel was OK. I grabbed a "fresh squeezed"OJ which just came out of the Tropicana box early morning. When I mentioned to the staff they sarcastically made fun of me. Overpriced!!!
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Mark Carlisi
Food is good but only go if you have the patience to stand in line for half an hour and deal with a manager who doesnt speak English. Lack of professionalism is outstanding.
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Olivia Kasza
The service here is HORRIBLE! We ordered something diffrent and we got something else. They were mixing up orders. We complained and they dont risk a sorry. Very rude
JI
Jitka Markova
This is the best Einstein Bros Bagels store. Cozy environment, great staff, the food is fresh and for some reason tastes much better than in other locations.
DA
David S.
Fast service with fresh bagels-coffee was excellent. This seems to be a popular place for locals. The seating space isnt huge but we easily got a table.
JO
Josh Shapiro
Terrible service and the staff was very happy to prepare my food on top of the dirty counter they were in the process of not cleaning properly
PA
Pat M
Fast and friendly staff. I really enjoyed my sandwich. Just a block from the convention center for an alternative to their food options.
JO
Josie raquel
Used to be around 6am thats the time this store open, All bagels are still nice and hot but recently its been cold little bit hard.
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A Private User
Won a bagel from a cup ask to have butter they charged me .70 cents after I had spent $90.00 feeding my Grandchildren( 10 of us)
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J F
Wow I walk in and there is only one bagel available so I get it toasted and that takes 5 minutes to get. Unacceptable!!
V.
V. DENISE Haynes
Total agree the employeesame are very disconcern about theIraq customers. Tables dirty. Out of plain bagels at 1030 am
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Luis Miranda
Good food. Ok service. Great variety of bagels. The franchise toast and apple cinnamon bagels are very tasty
A
A Private User
Nice little bread shop. Employees get a little confused bcuz the speed they go but very nice ppl
AU
Austin Cundiff
These bagels were great. The coffee is also quite good and I wish there were more in my area.
IN
info crewmailservices
Try their lox, tomato with cream cheese on a bagel & a dash of lemon.. Yum yum!
EL
Elizabeth Treminio
Great place, excellent coffee, very friendly staff, easy to go in and out.
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Chris Wiens
Very polite, as good as food can be from a fast food bagel joint.
PA
Pavel Asanov
Place looks bit old, but service is great and staff are friendly
DA
daryl gruskin
Waited 30 minutes for a bagel sandwich Order was wrong..
