IHOP

Reviews 12

KI

Kim Waddell

This was 10-8-2016 the day after hurricane Matthew. We knew it would be a wait since a lot of people did not have power. We waited to get seated around 30 minutes. Renee sat us and did not ask for our drink order. My daughter said that another waitress, Fern, looked at us and rolled her eyes. We watched as Renee sat 3 more tables of who came in after us, took their drink orders, took their food orders and refused to look at us as she walked by. A couple across from us kept commenting as to why we were being ignored. I had no idea.My daughters boyfriend tried to get Renee to stop and take our drink order and she said angrily, in a minute, without stopping. Finally, Renee angrily asked for our order. It had been almost an hour. I said we were ready to order. She said no. Just drinks. I dont know if she was unable to do more than two things at once. Why was it so hard to take drink and food orders? That would have been the most efficient thing to do, but not in angry Renees world. That took another 10 minutes to get them and she walked away never coming back. I was ready to walk out but flagged Kristy down and she took our food order. Kristy was attentive and very good.The other people finished their food and left. The couple across from us said they wanted to see if we ever got our food and didnt want to leave. Our food arrived and the woman came over and clapped. I have idea what Renees problem was. We had no interaction with her that would have caused such rude and idiotic behavior. All we wanted was breakfast since we had no electricity. She also stupidly missed out on a decent tip because of her idiocy. I am hoping that the Dennys across the street will straighten this place out. We stopped there first and only came across the street because the line at Dennys seemed too long. We should have stayed. We would have gotten our food quicker and not been treated like crap. I wont be returning.

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Patricia Pignataro

Wow. Just wow......service from our waitress great, food great. Front desk not so great. Too many girls hanging out, no greeting, no smiles. Were they arguing when we entered? Waited an eternity to get cashed out because 2 customers were chatting with the 5 girls standing there. When I asked if we could pay our bill, one of the girls responded very nasty to me asking who my waitress was. I told her I didnt know, wasnt it printed on my bill? Her response was "I dont have your bill." My husband handed her the bill and she threw it to another girl standing there who happened to be our waitress. What kind of training do you give your front desk personnell? Where is your supervision? We wont be back to this location again.. And whats up with no cash register? First time I have seen this in years.

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Joseph DeMayo

Went in on a Sunday to grab a quick breakfast before work. Was told I would have a 15 minute wait and asked for my name. After about 40 minutes the staff started calling names for the first time since I had arrived there. The staff called the party that had arrived before me and then started calling parties that had arrived after me. When I asked the wait staff why they had not called my party, I was told that my name was not on the list and It would be an hour before they could seat me. The woman I spoke to said "I dont care how long you have been waiting, if you want to eat here you will need to wait another hour." Needless to say, I will never be going back to this iHop.

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Maggie Bjorkquist

Ive never had worse service. From the time we walked in the door we were ignored. While we got seated fairly quickly the waitress was rude and made the whole experience terrible. We basically had to scream our orders at her (To which she walked away and came back less than a minute later asking what we ordered). Refills on drinks then took way too long to receive. She said the bare minimum to us from the time we sat at the seat. She wouldnt of spoke at all if she didnt have to. To top it all off we had to ask for a box and wait for our check while she walked by us several times to make sure a table had silverware on it. I hope I never get her again

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Shannon A-R

I LOVE THIS PLACE. I grew up going to this place and I still love going to this place. Sure, sometimes they are a bit slow but, I think the wait is worth it once I taste the food. The service is amazing. There always coming by and seeing if everything is ok. The food is always amazing. They have a very big food selection from breakfast to dinner. Ive never been to the lunch or dinner but by my experience in breakfast, I think its amazing. This to me will always be a 5-star restaurant!! ❤️❤️

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A Private User

Horrible experience... Not only was the order not cooked properly but there was also a hair on the eggs. When the food was brought back to the cook, he started cursing, slamming plates around, and making rude comments. This obviously made us want to leave. So as we pay for the drinks, the cook proceeded to make rude comments AT US while slamming stuff around. Definitely not the dinner experience we had hoped for.

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Stephen Crumpton

First it took 30mins to get my food out. The water glass I ordered was dirty, then when I get my food the bacon is burnt to a crisp, I then find a black curly hair under my eggs, and then the side of pancakes that came with it had some blue/redish color stuff on the side of the plate. However, the food tasted okay and the waitress was okay. I will never eat here again.

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Linda Barlow

Dirty....waited 25 minutes for a breakfast and a sandwich...waited 5 more minutes for toast with the breakfast...had to send turkey sandwich back because it wasnt what the menu said it was....waited another 16 minutes for a burger watching my mom eat....and still waiting for water...stopping at a store for that now

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Astrni

While Im sure bob Barnes knows someone that works here and is kissing ass. I do believe that if your staff would show up to work on time i wouldnt of had to wait half an hour for service, because your staff was telling me it was super busy, but yet there were only 5 tables with people in them and 3 waitresses.

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Nykira Williams

Horrible! I always order here and everytime I do there is no cheese as I ordered in my eggs. And Ive found a piece of blonde hair in my food for the second time. I call back to get my refund and they do not give refunds. Im pregnant and very disgusted. Will not eat there anymore!

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Kelly-Ann Hammerdorfer

Ive been going to this location for years and I have never had a bad experience. The food is always good for quick diner food and the staff is polite and attentive. The remodel looks nice, however they should have fixed some of the booths that have lost their cushioning.

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Chris Herman

The waitresses act like they can only help the ones at their tables I ask for a to go box and waited and waited for 5 minutes and had to get up and get it myself it use to be a great place but it going down hill quickly the last two times Ive been there just getting worse

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