Address: | 2486 W Brandon Blvd, Brandon, FL 33511, USA |
Phone: | +1 813-684-4761 |
Site: | hohobrandon.com |
Rating: | 3.3 |
Working: | 11:30AM–10:30PM Closed 11:30AM–10:30PM 11:30AM–10:30PM 11:30AM–11PM 12–11PM 12–10:30PM |
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McKenzie Beach
This is the worst customer service I have ever experienced. I order food online and put my credit card number in to pay for the FULL amount. When the driver walks up he begins to tell me that I owe him money for the full amount. I said I put my credit card number in online so that does NOT sound right. He continues with the company doesnt take it online because of fraud and that he has paid for my food. SO I OWE HIM THE MONEY TO REIMBURSE HIM! I go to my credit card and there is a pending charge on it. I show the driver the pending card and to call the owner. After getting in contact with the owner he tells me he is going to come to my hotel room. I am from out of town and then felt unsafe with them having my residence information. The owner then says he is going to call the police on us for not paying for the food. When you can clearly see the pending charge on the card. I hand the driver back the food because this is becoming ridiculous. I almost wouldnt believe this story unless it had actually happened to me! These people are incredibly rude and I would never recommend them to anyone. They do NOT deserve to be in business.
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Scott Swain
i ordered delivery. first, when they already require a minimum $15 order for delivery, its a bit much to also attach a $4 delivery fee on top of that (tip not included). but i really wanted some chinese and i read some of the good reviews people had been writing here so i let it slide. i ordered two simple items... chicken lo mien and general chicken. an hour after i placed my order, i called to see why i hadnt received it. they said the food had just finished and was being sent out. so i said, "if thats the case, i expect it in ten minutes." one hour later, still no food. i called again and they had cancelled my order. they didnt offer any sort of customer retention. i will never consider or recommend HOHO.
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Mike R
Hands down the best Chinese food in the Brandon area. I used to go to Lee House on 60 (Also really good!) but their service kept getting slower and slower. Then I found Ho Ho. When you order carryout and they tell you "10 minutes", they actually mean 10 minutes. On the rare occasion my food wasnt ready when I arrived, I never had to wait more than an extra minute or two. The food is always hot, fresh and delicious. The few times Ive dined in, the food and service was just as excellent. I havent tried the sushi but I have no reason to believe it isnt good as well. If youre looking for quality and reasonably priced Chinese food, with quality service, in the Brandon area, this is the only place to go
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J C
I have ordered from here twice take out. First time everything just tasted bland and stale. Figured it was just a bad day. Next time I ordered tso chicken which again was stale tasting, the egg rolls were good but the wonton soup was a deep yellow and very thick which and had a strange taste. Not what I would expect to see. Fried rice was OK. Gradually over the next few hours I began having stomach problems and severe vomiting. Never will I eat at this establishment ever again. Hopefully they read these reviews and fire their kitchen staff.
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A Private User
Delivery service is HORRIBLE. Have ordered from here a few times and the food, for the most part, is good enough. However, this is the second time weve had to wait well over an hour due to an incorrect delivery. The first time we waited over two hours and when the driver finally got here the order was still incorrect. This current time weve been waiting for an hour and 20 minutes and still no food. They called to tell us it would be even longer and offered to take off our $3 soda. How nice. Just be prepared to wait FOREVER if you order delivery.
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Anna Rauch
Would like to have given a four star review I order here often the food quality is great but anytime I order online there is an issue ; the have spilled my food before , it has come cold , and the worst part is last time I ordered they forgot to check online orders I waited an hour before calling and when I called they didnt try to apologize or reconcile, waited another 45 minutes till I got my food. Like I said before the food is great but so many issues all the time its better to eat in then take out !!!!!!
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Steven Young
Do not go here. Worst service Ive ever had. They tried to give us sushi that was on another persons table, handled by that person and when they realized it wasnt theres the server tried to server us the sushi. We didnt get everything we ordered and we were there for 45 minutes. Ho Ho used to be a great Chinese food buffet but now its not worth even thinking about. Go to Kobi or any other place besides here. I would give a negative star if possible. Once again do not go here!!!!!!!!
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Whoo Dis
Went to this place 2 times for take out and they were decently friendly. Their egg drop soup is rather God imo. 3rd time however, an older lady was at the register and she was rather aggressive in taking my order and pissed off at me. Not sure what her problem was. Now Ill only go there if the two guys or that cute girl with the glasses is serving me. Not the angry old hag. Im hoping they didnt spit in my food or other random ingredients.
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Randy B
We were in Brandon and found this place on a whim and decided to go in and try the food. We ordered the Chinese food and Sushi. We were very pleased with both. The service was quick, the food was hot and exactly how we ordered it. We went back about two weeks later as we live about 40 min. away. Again, had a very good meal and would definitely recommend this restaurant. We will be going back again.
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A Private User
This is the second time I call, thought I would give them a second chance, but delivery time is over 1 hour and 40 mins!!!!!! When you call back the lady is very short and unfriendly, and the only thing she keeps saying is "sorry" but does nothing to make up for all the waiting time. Food is ok but not great either. Unless you plan on pick up, I do not recommend this place at all!!!!!
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A Private User
THIS WAS THE WORST CHINESE I HAVE EVER EATEN I ORDERED THE CHICKEN CASHEW AND WANTED CHICKEN CASHEWS AND CARROTS AND THEN I GOT EVERYTHING AND AFTER WAITIN 2 HOURS FOR MY DELIVERY IT TOOK ME ANOTHER 20 MINS TO TAKE EVERYTHING OUT THAT I DIDNT ORDER IM ALLERGIC TO ONIONS AND YA........... AND MY KRAB RAGOON WAS COLD THEY DIDNT SAY SORRY FOR THE WAIT OR ANYTHING SO I WILL NEVER EVER GO BACK THERE
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crystal hull
My husband and I really enjoyed this place. We got egg rolls, egg drop soup, wonton soup, general tso chicken, honey chicken, and drinks. Everything tasted fresh and yummy except for the general tso chicken. It just lacked flavor. Everything else was excellent. It does NOT taste like every other Chinese takeout place. This is much better. Not THE BEST weve had, but very good nonetheless.