Noble Japanese Steak House
| Address: | 235 Queen St, Southington, CT 06489, USA |
| Phone: | +1 860-628-7888 |
| Site: | noblejapanesecuisine.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11:30AM–10PM |
Location
Photos 100
Reviews 11
ME
Melissa Brady
Ive tried going to Noble several times, always with inferior service, but last night was the last straw, and I will not be back. We started the night off at the bar, and were taken excellent care of by Jaime. She was polite and friendly, while still giving us the space we needed to have a private conversation (something that can be difficult to accomplish at a bar!) She was prompt with our drink and appetizer orders, and our drinks were phenomenal. It was a little awkward, because the manager (owner?) was sitting at the bar, drinking an entire bottle of wine and smoking a very smelly vape pen, but we did our best to enjoy ourselves. However, we moved to dining after our drinks, and it went downhill from there. The waitresses were rude and rushed us, even though there were plenty of open tables. Food was slow, and when asked about it, we were told to just wait longer. Food finally came, and halfway through our meal, the owner (manager?) John starts screaming at the bartender. The things he said were just awful, and no person should be subjected to that, let alone in front of a restaurant full of people. He told her to F off, that nobody liked her, and that she was bad at her job. Again, screaming these things in her face. We looked over at the commotion, and the poor girls mouth was just hanging open. She finally calmed herself enough to say that if he had an issue with her behavior, he shouldve addressed it with her privately, and she wouldve done her best to fix whatever he had an issue with. He told her to F off again, incredibly loudly, and that tonight would be her last night of work. At this point, my sister and I asked for the check and promptly left, but not before witnessing John try to grab her arm. I was proud of her for standing up for herself and telling him not to ever touch her again... but seriously? Who hired this man? Wish I could give Noble 0 stars. I have lost the tiny shred of respect I had for this place and will not be returning.
TR
Troy Dixon
My girlfriend and I have been going to noble for months now every Thursday for sushi. Its amazing great prices and food, well last night it was a different story... believe his name is John hes the owner or boss man. But he was yelling at the bartender swearing and being unprofessional. After hearing what I heard and him telling her to F off on our way out I slid the bartender a tip not much but all I had in cash at the time and told the guy to have some more respect for his employees and she a woman knowing he had a fully packed restaurant. I told him that he has lost our business and not the way to run a business. Not sure what her name was but I did feel bad and no way to talk,to anyone especially a woman. I did see her walk out to her car not sure what happened after that but its sad to see what we did and now have to find a new place
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cara Jordan
Tried to go tonight but they wouldnt seat us because we had a toddler. Blond manager Girl had us sitting and waiting for 15 minutes while she tried to "work us in" only to rudely come back and say we couldnt be seated because we didnt make a reservation. I said "oh we have been coming here for quite some time and never made a reservation for this early on a saturday " her reply was Ive never seen you here....With that we walked out and decided she wont ever be seeing us here again. A "Total rude bi*&! Must be the owners new bimbo. But, oddly during this time, they were still making reservations for 830 and 9pm. Love this place but very disappointed.
CH
Cheryl A
We recently visited Noble for the first time over the weekend. The food was delicious but unfortunately we will not be returning any time soon. Our waitress, Hellen, was absolutely obnoxious! I couldnt believe how rude she was. She snapped at my children while they politely ordered their food. She was removing our dishes before we were anywhere near done with eating. Whenever we asked a question about a menu item, she made it seem that she couldnt be bothered with us. It was upsetting that one person could tarnish anotherwise fun evening.
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A Private User
wait staff rude and impatient, she couldnt give me more than a minutr before she was hounding me for our drink order. again with making a dinner choice, you would have thought the place was slammed by her bahavior... not so much one other table occupied. i dont normally give 2nd chances to restaurants and this 2nd attempt at noble sums it up for me. ps food not great and prices are bloated considering quality of service from staff. i would send a homeless person here but no one i cared about.
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Eric H
Went here while in the area for business and absolutely loved the place. I ordered hibachi from my table and the quality and quantity of food was tremendous. I also ordered sushi (the first time Ive ever had "real" sushi) and loved it. Im by far no sushi expert but this first-time experience at Noble made me a sushi lover. I would definitely recommend Noble to anyone wanting an amazing meal at a reasonable price and I will definitely be going back when I return to the area.
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Derrick Weiss
Food here is always incredibly fantastic. Hibachi is always hot and you can tell the ingredients and preparation are quality. Theres a variety of sushi, and all of it satisfies. Go anytime from Sunday to Thursday for 30% off all sushi, dine in only. Service is generally good, but inconsistent. Sometimes theyll try to rush you out, other times theyll forget about you. I havent been able to notice a pattern for why, and thats why Noble is losing a star.
J.
J. Charette
We go here for sushi every week or two, not only because of the excellent sushi and hibachi, but the service is wonderful - everyone from the wait staff to the management make you feel very valued and welcome. We absolutely love this place! Im VERY surprised to see even one (anonymous however) review because not once have we had any poor service at Noble!
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A Private User
Food is excellent here. However, make sure you have a reservation or go to the restaurant on a week day. Went last weekend and was told I would be seated in 10 minutes. Was not seated for 30 minutes and then a server did not come to our table for another 20 minutes. We left, but would return because the food is very good. Drinks are over priced.
CE
Celeste Vernale
Always great Hibachi, love the Ginger dressing and sauces. I only order California rolls, but they are yummy. Husband loves Sweet and Sour soup. My only complaint is they mess up our orders rather frequently but always fix it quickly. Which is why its 5 stars. My son always gives a complicated order so I dont fault them.
ME
Melisa Madore
I called to order a late lunch at about 245 pm. Someone answered the phone and told me they were closed and they reopen at 430. So I explained how their website said they are open 11-10pm and he said they close for two hour for employee break!! Are you joking?! You are loosing alot of business!
