Address: | 24 Mill Plain Rd, Danbury, CT 06811, USA |
Phone: | +1 203-917-4942 |
Site: | squareonebarandgrill.com |
Rating: | 4.2 |
Working: | 11:30AM–1AM 11:30AM–1AM 11:30AM–1AM 11:30AM–1AM 11:30AM–2AM 11:30AM–2AM 11:30AM–1AM |
CA
Catherine Mitchell
ZERO STARS SHOULD BE AN OPTION DUE TO THE DISRESPECTFUL AND ERBALLY ABUSIVE OWNER. Please read if you consider dining here: My husband and I went here for lunch today. The service station/bar was in our direct line of sight. After ordering drinks, my husband saw that his Diet Coke was being poured from a 2 liter bottle rather than the usual fountain gun. No big deal in and of itself. However, the soda was flat. The waiter informed us they had to change the fountain line and hed do so in a few minutes. After ordering, waiting, not being offered another drink option, and having our food delivered, 20 minutes had gone by without so much of a water given to my husband. Then, we see, in clear site, the OWNER of the restaurant mixing a small amount of fountain soda with the same -already identified as flat - 2 liter Diet Coke bottle. The drink is brought to our table. My husband hasnt touched his food yet because hes waiting for a beverage of some kind. Surprise surprise, this drink is also flat. My husband asks drink options; waitress suggests beer and I asked if we could have that comped or just pay the initial price of soda. She said no, so we ask to speak to the manager/waiter. What happened from here was nearly so unbelievable that my head is still spinning. My husband asked the owner what other drinks he can offer him since the soda was from a flat bottle. The owner gets defensive; he tries to tell us that it was not from any bottle. We explain that we saw HIM PERSONALLY fill that glass from a 2 liter bottle. He accuses us of calling him a liar. He accuses us of accusing HIM of watering down his drinks (we werent but from his level of crazy now I think he was protesting so hard that he probably is guilty of that). He accuses us of coming to his restaurant and expecting to eat and drink for free, he dramatically grabs both our plates and YELLS AT US to "get out and never come back here again!" My husband and I were legitimately confused.... he simply, after being at the restaurant for 25 min. was asking for a drinkable beverage and also just a straight forward approach to telling us that the fountain line was broken. He would have happily ordered something else had this initially been done. The OWNER again continues shouting at us- telling us we want things for free and he does not want us as customers. He informs us NO CUSTOMER will ever eat or drink there for free; we asked that if anyone complained about food hed never comp anything? He claims that he WILL NEVER and that no one other than us have ever complained about anything. We stood up for ourselves, and after noticing that the OWNER would only respond and even look at my husband but never acknowledge that I even existed in this "discourse" I informed him that he needed to look at and acknowledge the words I am saying as well. Im gonna go out on a limb and guess that his female employees and women in his life would recognize this trait, being that he so easily was willing to dismiss a female customer and just talk to the man at the table instead. Obviously appalled at being treated this way, wed never want to step foot in there again. As he walked away from us as we were leaving, the OWNER continued to scream at us across the bar/restaurant where other patrons were dining with families and even small children. Keep in mind, he as the OWNER used profanities within a couple of feet of elementary age kids as he yelled at us to leave and never come back. If we are guilty if anything, it is that we expected to have some kind of drinkable beverage offered to us (again, no water even offered) within the 25 minutes of being there with our full meals in front of us. Go to Red Robin, Cheesecake Factory, Ninety-nine restaurant, Bare Burger, or any other restaurant for better quality of food and insanely better service. We went to Red Robin instead and low and behold, they managed to offer a satisfactory Diet Coke and pleasant service. To the owner: GFY. You are horrendous and useless and an embarrassment to the Danbury community.
GE
Gerald Carpentier
We came here while visiting some relatives in town, I was very glad they were able to accommodate the 8 of us, and made everyone feel comfortable with the very attentive service and really good food, not one person complained. We stayed for over an hour after the meal to enjoy chatting and some drinks, and never felt pressured to hurry, we will all come back next month too!
JO
Joshua Thomas
The flavor was there just a few big mistakes, took 10 minutes to even get our drinks order (during midday), undercooking a burger, recooked the same burger after had taken a bit out of it and placing the same burger back on same bun (one soagie mess), and honey mustard is yellow mustard with a little honey added, otherwise the place has potential.
JA
James Bauder
An amazing place with an exceptional menu. Always enjoy going with family and friends as the wait staff and service is exceptional. Great food and a wide beer selection. Honestly it is always such a pleasure getting to talk with the staff, they are very knowledgeable about everything on the menu. Square One is my new favorite restaurant.
DA
Dawn Sylvia
Amazing taste! The blarney stones were just the right combination of crunch and soft. The crab burger had a nice twinge of hot & spicy, and the dry rub ribs, all I can say is "wow"!!! Very friendly and attentive staff. Lots going on...TVs, music, active bar, so not a place for a quiet meal, but well worth it if you want good food.
JO
Joe Freddi
Great burgers and fries. Like they came off of your own backyard grill. One of the best beer selections and not only is it quantity, but quality as well. The food is good and reasonably priced. The servers are all very knowledgeable about the beers they serve. If you love beer and great food, this is your new home.
DE
Dennis Cobos
Small space, went there the night before Thanksgiving and this spot was terribly crowded. The bartenders were doing their part and the music was on point, albeit overly loud. Was kind of hard to keep conversation with the people I went with. Overall, alright sports bar.
MI
Miranda Mcintire
Great service appetizers and drinks were amazing great family place,but dinner wasnt so amazing couldnt even cut my grilled chicken with a knife it flung on the floor was really hard to cut and chew. The best thing on the plate was the spinach sadly.
VA
Vagrig Nazari
This place has amazing food and entertainment. I love going here to eat and watch sports games. The quality of their food is very good. The staff is very nice and they make bar very welcoming. I will always go here on Sundays to watch football.
BA
Barbara Murphy
I wouldnt call this place a "Bar & Grill" because its more like a really nice Diner. Our food was good, service was good, but it doesnt deserve 5 stars. It just wasnt amazing. The prices were a little high. Nothing special about it.
ME
Melissa Henry
I specially loved their new Menu. So many burgers to choose from. The Santa Fe burger is still my favorite. They offer quality foods which is most important. I loved this food place and will definitely recommend.
ED
Ed Federici
Great food and excellent service! My vote is for Pedro ;) - he was an excellent waiter who was friendly, down to earth, informative, and gives you the space you need to enjoy your experience! Check the place out.