Address: | 11920 Washington St, Northglenn, CO 80233, USA |
Phone: | +1 303-450-0772 |
Site: | pizzahut.com |
Rating: | 2.3 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
WI
William Washington
I ordered a pizza on a Thursday night at 9:30 pm. I placed the order online and upon completion of the order it. The time upon delivery said it would take an hour and twenty nine minutes. So about 10:45 I call to see where my order was, I was told they were closed. But my order was still on its way. I called again once the eleven oclock hour came and was told that address was wrong. I have received phone call from someone at the location just to be told the driver just came back to the store and couldnt find the address. It is literally less than a 5 minute drive from the location. The thing is that I have ordered from this exact Pizza Hut all 2015 long, to this exact address. Its approached midnight and no one has bothered to try to make the order. I can not believe the customer service from this location. It baffles me as to why I should be disregarded like this. This is terrible and very unprofessional. I will not do business here again. The only reason why I even gave two stars is because the pizza has tasted good before.
BR
Branden B
This location is terrible!!! To start every table was nasty food stuck or trash on it. Then we stood at the counter for like 10 minutes before I popped my head in the kitchen to ask if we can order. Then a rude girl came out and took the order. I would have left if I did not promise my kids Pizza Hut. When our order came (large stuffed crust, wings and breadsticks.) some other girl came to the table with only part of our order then walked a way. I went to the counter and and asked for the rest she had no clue what was missing. The girl that brought is our food smelled like pot and did not seem to give a crap. I will never give this location my business again. My kids like eating here for a treat and now I will be going way out of my way to avoid this place. Steer clear!!!!
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Asdfadf Adfadf
Horrible customer service and experience. I ordered my pizza online on a Monday and only after I paid was I given an estimated time of delivery of an hour and forty-five minutes... wth!!! Remember when it was thirty minutes or its free? I called the location twenty minutes after it was due and told it was on the road and would be delivered soon. I called again forty minutes after it was due and was told it was still out on the road... wtf!!! Its a five minute drive to my location. This location has always had horrible deliver times, poor customer service, and incompetent management. STAY AWAY!!! This corporation should close this location down or remove everyone who is currently working there!
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Danielle Hall
Save your money. This store could care less about you! Ordered wings and fries and our fries were never delivered. The driver actually asked us if he should come back with the fries! We called the store and talked to the manager who hung up on us. We called back to discuss and were placed on hold. We never talked to anyone from the store again. Seriously Pizza Hut? Awful customer service. Never again will we buy from you. Ever. If youre looking for legit pizza and wings try Boardwalk. Youll get top notch pizza delivered in an acceptable time frame. Forget about this joke of a restaurant.
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Denis Tyevs
A couple months ago I ordered delivery and the wait time said 40 min. An hour and a half past so I called them. They said it was running late and it was on the way. Another hour past and it finally got here 2 and a half hours later. The pizza was cold and the cheese was solid. Tried again tonight and Im still waiting on the delivery I put in an hour and a half ago. I called and they said it was on the way...I work at a restaurant similar to this and this would be a huge red flag. Do not order here unless youre okay with waiting more than 2 hours for your food
M
M Solo
I had a great delivery experience. The pizza was cooked perfect, they got the two extra cups of sauce I ordered (which Dominos typically charges me for and never delivers). They even put parmesan and crushed red pepper packets in the box and brought plates and napkins in a bag. I couldnt ask for more. Delivery guy was polite, respectful, and very friendly. I am pleasantly surprised, especially because I was afraid to order due to previous reviews. Great experience! Thanks!!!
DE
Denise Baladez
I wouldnt have even them 1 star, but i had to put something!! Dont ever go inside to eat.... Order my food, and Im waiting & waiting for them to tell us its done.... After 30 minutes my husbands go back up to the counter and its just sitting there..... Very BAD customer service!!!! Employees are just talking in the back, not even caring about the front end!! Might as well NOT have a dinners by area, if you dont know how to properly run it!!
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Steven Sandt
We order Pizza Hut pizzas online often. Today when we picked up our large pizza with pepperoni and black olives we were shocked. Never have we seen so few toppings on a pizza! About half the slices had only one piece of pepperoni the other slices had no more than two pieces of pepperoni. Also, just a light sprinkling of olives. Very disappointing. We will think twice before ordering from this Pizza hut again.
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Lizeth Garcia
This place is horrible!!! Every time I order they take almost 2 freaking hours to deliver!!! Wth! Im just across the street, I have a hungry 2 year old and I am ordering for a reason. They seem to always mess up! They charge me for ranch and when my family is getting ready to eat its not there. Someone here needs better management and new staff. I dont see how its okay to deliver cold pizza!
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Samuel Baltierra
Child like staff...manager Ashley...the worst...they close buissnes doors before the times on the door. They have a a sign if they dont show you the pizza its free. The manager Ashley refused to give this deal to us. We have had previous unpleasant experiances with staff and contacted Corporate offices...i will never recommend this location...so sad because pizza hut pizza is very delicious.
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Venancio Salas
Used to have great service but they screwed up my address and the manager I had just spoken too had an attitude. ..all I wanted was a small dinner box. His associates handle an easy order better than he does! Lats time I order here seriously!....8:50 p.m. just got my order and nothing was cuz. The only good thing about this delivery was the guy who gave me my order himself. Im done!!!
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Jonathan Allen
Ordered online. Delivered fast the first time, but only had half our order. Over the phone they said it would be thirty minutes for the correct order. Waited an hour and a half and two phone calls to be put on hold for 10 minutes each before getting hung up on. Still havent received the other half of the order... this place literally stole money from us this evening.
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Brian Dibonas
Pizza was great. Delivery driver was awesome. Girl on the phone sounded drunk. And one pizza, that I posted a picture of, looked like it was made by a monkey. Just throw a topping right in the middle, and call it ok. That is lazy ass crap. Maybe take a little pride in your work, and you might get that 15 bucks an hour that you think you should get, for free.