Address: | 6125 Parkway Dr, Commerce City, CO 80022, USA |
Phone: | +1 303-287-2275 |
Site: | pizzahut.com |
Rating: | 2.1 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
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Ashley Gagnier
Have ordered from here very few times for 2 years since Ive lived in commerce city and it is aweful. Customer service skills are the worst they are rude hang up on you and dont listen worth a dime. the food is awful they forget something or mess the order up every single time and I have to wait for the rest of my food to be delivered and say they will refund your money for charging you for extra things they chanrge you for without asking and dont give you your money back. The worst place I have ever ordered from will not be ordering here ever again Ive had it for the last two years. They should just be SHUT DOWN. Just god awful in every way.
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alan haddan
The worst I have ever had ordered wings and pizza. Wings fair, pizza was made at least 4 hours ahead of time. There answer bring it back and will correct it. Problem is this is always the way it is at this location. Have tried to see if it was a one time it is not. Then you take it back and sit for 30 minutes waiting. Ended up throwing it away a Im finished with pizza but after 35 plus years. Never again. Shame on you. What went wrong with your company. Just do the right thing first how hard is that. Never again. Alan Haddan
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Dominic Duran
So i would give this place no stars but u have to pick one i called and wanted to place a order and had some questions and the most disrespectful and low lack of customer service worker named Genevieve was on the other side of the phone....she did not want to answer any of my questions and had the nerve to tell me to call back when i had it figured out....when my only questions where what specials they had going on....great hire pizza hut ill be going to blackjacks from now on and telling everyone about my experience here
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C B
Ordered for delivery to truck stop at a specified time, with a special request to call upon arrival, ( so I could meet at front door of store). No problem with delivery to truck stop and special instruction was followed. Driver was very greatful that they didnt have to track down a truck in parking lot. Food arrived before requested time and hot. Driver had an awesome smile, great personality and even had plates and napkins on hand. I was super thankful for that as a trucker. Thanks for the awesome experience!
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Rossy Rubio
La pizza estaba rica, pero el personal muy mal, la persona que llevo las pizzas las aventó en la mesa. Muy mal servicio, y al final exigió que dejáramos limpia la mesa. Entonces cual es su trabajo????
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Jennifer Cookson
I can not even begin to describe how bad the service is from here! I am a firm believer in giving places another try! However this location has delivered the wrong food, been an hour late, delivered super cold food and then just not shown up! When I spoke with the manager tonight she sat in silence after I explained what happened! Worst manager skills ever! Super disappointed
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Shawn Mcquown
Made a order thru the mobile app like I have done several times before, with a card. Driver arrives and wants cash, when I called the store the "manager" said the call center? messed up and put in as cash. There is no call center you lieing, waste of space, degenerate. Never again will I nor anyone in my household order from this company.
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Brigette Bustos
I ordered online for delivery. The website said that my order would be delivered by 1:39pm today, and we were eating by 1:41pm. The girl that delivered was quite friendly (even after I shushed her preemptively at the door since we had a baby sleeping right by the front door). On time, food was good, everything as expected. Simple.
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Kayla Pratt
got pizza 2 hours after ordering it, cold. Then called to ask where it was and the lady that answered was extremely rude. Talked to the manager and all he could say was sorry. Ive been a manager, I wouldnt let my staff talk to a customer like that and if they did, Id refund the customer or give them some kind of discount.
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Pamela Ruppel
Wish I could have given no stars. This pizza Hut has the worse people. They lie...we stopped, we called the number..... yet the hungry kids were on the front steps waiting just after we called the order so they could pay. Called the store and no apologies... This store needs better workers and management!!!
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A Private User
Always had good service until these last couple of months. Dont know if they changed staff or what, but service has been crappy lately. Had to wait an 1 hour and 10 minutes for a delivery when was told 30 to 40 minutes.When I called to ask where my pizza was they acted like I was in the wrong. NOT HAPPY!
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Mike Burdick
I get delivery from this store quite often and I have had no issues. If there was a mistake, they fix it for me, and the delivery man is always nice. I order online and before any lunch rushes though, so I can not attest to whether or not other peoples experiences are true or isolated events.
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Selena Valentina Terrazas Weisz
The worsest service ever!!!! I ordered 3 hours before closing time and they just decided to void my order, they only left me waiting no call or nothing to tell me they had canceled my order the type of service this restaurant offers is absolutely unacceptable.
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Momma Matz
The dining area looked like it hasnt been cleaned for a long time. The tables and chairs were clean but the walls look like they need to be deep cleaned. Besides that the service was good, food was great, and we were served in a timely manner.
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Cody Fitzwater
Very few toppings when you order an extra topping.... Very little cheese u can see a bit of sauce where theres no cheese or toppings.... The wait wasnt to long.... Lol BRIBES FOR FIVE STAR RATEING ..... DONT DO IT .... FIVE IN ONE ODDS MY @$&!
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Kris A
Bad service, waited 1 hour and they even made me pay for ranch and blue cheese when you can get it free in other places,they forgot 3 things and they were cold we would rather go somewhere else instead of here worst place to go if your hungry
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gerrald oh
The customer service is horrible, every time we call. They either arent listening or dont understand what Im ordering. Very rude, and dont care about the customers. Not going back.
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Shaunte Luna
They forgot my soda. And I waited more than 45min to get my soda.I wont be ordering from here anymore Ill just stick to pudge bros pizza they always on time and accurate w order
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A Private User
I call for a pick up they said 40 min when I got there the lady said I never call this pizza hut so had to wait an hour and 10 minutes bad service never go there... JB
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Jacob Anaya
Horrible service we got here two hours before close and had no worker approach us at the counter for over 30 minutes before we decided to just leave.
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Donovin
Told them to call me when getting close but no call came in. When called to inquire aboit my order they said they had voided my order.
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Nallely San
They dont even deserve one star they are rude and they make orders wrong and even is their fault they get mad to you.
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Carol Lang
Pan crust pepperoni pizza is my favorite but love them all but only pan crust nice Worker but could be happier
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Edie Bender
Pizza took 2 hours. When it finally got here it was cold and soggy. Do not recommend this Pizza Hut at all.