Address: | 901 S Oneida St, Denver, CO 80224, USA |
Phone: | +1 303-399-4580 |
Site: | denvertasteofindia.com |
Rating: | 3.6 |
Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM |
RA
Rajan Patel
I have ordered for carry-out from here 4 times, this being my 5th. I always get the same thing, 1 paneer tikka masala, 2 garlic naan no cilantro on the whole order.The food taste good, real indian taste to it without all the fake coloring to make it look spicy. My problem is the service, which is the same problem you see with the other reviews. I pick up my order, go home and open it to find they have either given me the wrong thing or mixed up my order. My tikka masala was full of bell peppers (more bell peppers than paneer or sauce). I call and tell them it is wrong as it is not supposed to have bell pepper, and she tells me, "No my chef made special way, no coloring but only pepper for coloring". So I try and explain again how the order is incorrect and I mention how in place of paneer I was given a lot of bell pepper and I would just like the proper item. She tells me, "Come, I will take out bell pepper, add color and give back". I tell her how I do not want that same item but want my actual order instead and she proceeds to yell at me in her language, Hindi, which I understand. Just as a mention, I am of an indian ethnicity also. She yells that she hates serving all of "my type of indians" then yells "oh all gujarati people are like this, bad people". So I tell her I am just going to come and talk in person. I drive back 18 minutes to the restaurant. I walk into the shop, with one family, which is more than Ive ever seen and she proceeds to tell me I have eaten 20% of the masala, no mind the naan or anything else hadnt even been opened yet since I noticed the food was wrong. Then spends 10 minutes counting out all the paneer and telling me its all there, and I mention again that its the fact that I was given the wrong item, or the item with bell peppers which shouldnt belong. She then starts yelling at me again in Hindi how my type of indians are all cheaters and she hates serving us. Then tells me that they need to run a business and all this stuff. I just tell her I want a refund because she offended me and "my type" of indians, and she tells me harshly that they will not give a refund. This had been 20 minutes since I have entered the store and she tells the person to go in the back and take out the bell pepper. I understand her, so I tell her I want a fresh one. The man tells the chef to make a fresh one then he sits and starts yelling at me about how I am the reason their business is bad. I tell them that I have ordered many times before and they could check their history if they wanted, and he yells at me from across the room, "I have never seen you in here in my life," when he has taken my order overtime. I just proceed to turn around and sit down at the table and wait because I do not want to cause trouble to make a scene for the patrons dining there. While I sit they proceed to yell at me more while I ignore them. The lady then gets on her cell phone in the middle table and starts having a LOUD conversation for the rest of the time I was there. This consisted of snorting, yelling and wet coughing. She gets my order while still on the phone, hands it to me and starts yelling again, and I just walk out. I get home, has cilantro.. Later that night I had terrible stomach issues as well, but I am hoping it doesnt have to do with this situation altering the food somehow. Because of this reason I wont go back and wont recommend it, while I somewhat liked the food, the owners are terrible human beings, and terrible at customer service.
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Jaron Fezatte
Been here twice. Lamb curry I ordered for dinner on day one was great but I was the only one in the restaurant. I soon found out why, the owners are a little pushy which didnt offset me too much because I can understand culture differences. The husband pushed me to review his place pretty hard after he heard I liked the food, he even tried to get me to download a critic app while I was eating, I resolved to after I ate there 3 times just to make sure it was a fair review. The second time I ate here, it was at lunch buffet. Most of the food looked semi-fresh, I asked it there was anything I could have to make my food more spicy and she said no. Later on during lunch I had an accident and the way she tried to resolve it is my reason for giving my 2 star review. I knocked over 2 little side dishes on the buffet line and they fell toff the ground and broke. She stared at the broken dishes with an angry expression that didnt completely change when she looked up at me. When her gaze fell upon me, I felt like I was going to get murdered. She later came up to me while I was eating and gave me the bill with another comment, "you broke 2 plates for you give a little extra when you pay." So my bill was 19 dollars and some change, I left her a 20 dollars bill because I was appalled at the customer service. When I left the wife chased me down in the parking loticket trying to get me to buy her 2 little rammekins. Needless to say, I wont be returning. Good food doesnt make up for shifty customer service and I feel like other reviewers here have the same attitude. Side note, place was not very clean; dust and dead bugs all over the window sill, bathrooms subpar, too dark to see other filth.
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Saurav Vaidya
WORST experience so far on any Indian Restaurant. Firstly, right after how many people tonight question, the lady server greeted me with, "We close at 9, you enjoy for half an hour?". Now I know, we walked in at 8:30 when they close at 9 but thats not what you ask your customers even though you feel that way. Later it just started going down hill. Our order came with a serving of rice, the rice was passed by the people in the kitchen through the serving window, I could clearly see and hear the lady server (probably the owners wife) asking to reduce the amount of rice being served. Seriously??? We said medium for the spice level, it was so spicy that I started getting hiccups. When I complained this to the lady server she loudly says "You said medium". Now medium is a relative term and I know that. Stereotype is that people from India and Nepal eat spicy food but I DO NOT. Hence I got the spice level that turned me red. After some arguments she agreed to change my food. I could clearly see the same chicken tikka masala was taken and may be they added more whipped cream and served backed to me. I was like, wow!!! What I have mentioned here is things that I could not skip, there is more to it. By the time I was served my food it was 8:53PM. Before I got kicked out of the restaurant I thought it would be wise for me to get out myself. Hence, I got a TO-GO box and promised myself to never go back even though this place is 2 mins from where I live !