The Airplane Restaurant

Reviews 3

NI

Nick Grott

The Airplane Restaurant was, I am sure, once a great restaurant that took pride in its existence. I regret to report that this plane has went down in flames... I wanted to take my God family (two God sons) out to lunch after church today. I thought it would be a fun time to go to the Airplane Restaurant and let them sit in the plane and just enjoy the experience.... I didnt think that would be all that we enjoyed. Once we arrived, we waited for about 5 minutes to be seated, there was no line and no one in the restaurant. Once we were approached to be seated I could not help but to notice the uniforms that the staff was wearing. The uniforms, at one time, were meant to resemble the uniforms of the airplane staff. Now, the white, tattered and decrepit uniforms resemble the life of this restaurant itself. We were sat at a table that appeared to have a gallon of lacier dumped on it to hold the map to the table, which was kind of unique, had the lacier not been so sharp on the sides of the table that it could cut human flesh like a knife. About 15 minutes after we were seated, we were asked for our drink order by the man that sat us. He explained that the servers were running behind. As I looked around I counted 3 servers that were working on the plane itself, and two men that would board and leave at their pleasure. Another five minuets went by and we finally got our drinks. We then waited for another 10 minutes to have our waitress finally come over and introduce herself. For the fear of getting our meal tomorrow, we placed our order with her while we had the chance. The food arrived 30 minutes after that.... If you think I am kidding then you should ask the ladies who were there before us and left after we did because their waitress didnt bring them their check. However, lets not get too far ahead, we will come back to that. My chicken was equal to that of the Kraft Parmesan chicken and noodles that comes as a meal in a box. The boys meals were nothing to write home about. Judging by the group of ladies that was sitting behind us, they had been waiting for quite a while for their check. So long, in fact, they got up and went into the main building to get a manager to come handle the situation. We got up from our seat, went and took a few pictures while waiting for our bill and came back to a cleaned off table to include our drinks. I told the boys that we would continue our walk through out the restaurant and see if we could find a manager. We walked around for a few more minutes and as we walked to the front, the manager was still occupied with the customers that were sitting behind us. The lady was telling the manager that she wanted to file a complaint with a manager and asked the waitress to send one to her and was told that "They are capable of taking complaints and would pass it on." We were told to have a nice day by a lady sitting at the door. We walked out and never got our bill. Being that we took a couple bites and lost our appetites, I dont think the manager would have made us pay our bill. As we walked around, just to note, the bottom of the plane is covered with bird matter all over the wings and engines. We also noticed their surround sound system was duct taped to the wing inside of the building with a group of surge protectors. The kiddy cups were stores in a dusty airplane cabinet in their original plastic coverings. The plates were sitting on a book shelf. In short, not good food, the waitresses are either doing their first job or they are just doing it to do it and could care less about the experience they share with the customer. This would be accurately described as the black hole waitresses come to die. There is no "carrier" here. I would not recommend this restaurant to my worst of enemies. Im sorry for the lengthy review but I hope it helps.

SU

Surly Scot

This place, Sandys and Jack Quinns are the finest places to eat in town. This restaurant has the added benefit of an actual airplane you can be seated in for dining, or you can enjoy the spacious main restaurant with its walls covered in historic memorabilia. Staff were wonderfully pleasant and polite, place was quiet as we went earlier in the day, perfect as I hate crowds. Food arrived in a well ordered and spaced apart manner, gave plenty of time to enjoy without feeling we were being rushed so another party could have our table like at chain restaurants. Two items that were a part of my meal were, without a doubt, the finest way ive ever tasted them. The shrimp was so soft and juicy, i knew it had to be fresh. Fresh shrimp in Colorado? What sorcery is this?! I have always detested Zucchini, but a serving of sauteed vegetables accompanied my shrimp left me nearly wanting to lick the plate. Zucchini and onions cooked perfectly so the vegetables were wilted but not mushy, the taste was explosive, I couldnt believe I was wolfing down a vegetable I hate. I pulled the waitress aside and asked her if they were sauteed in butter, the best of chefs use butter instead of oil. She confirmed my suspicions and called over the owner so I could have a word with him. I expressed my joy at how wonderful the meal was, since arriving in America I have found the food lacking in any kind of soul or passion - even in BBQ country and the deep south. Not this time. He was glad to hear such positive feedback and let me know that the shrimp is FLOWN IN by him at extra cost to ensure it is fresh, not frozen, and bursting with flavour. The meal was so fabulous I could have walked in the back and kissed the chef. We will be returning here many times to lick plates clean.

BR

Brandon Looker

Would put 0 stars if possible! Entire experience was horrible! Immediately after ordering we heard the table over send some food back because they ordered the chicken Philly with no mushrooms instead of beef. Not even 1 minute later after our server took their food away she came back with my girlfriends Philly which was the next tables returned one. We knew as there were no mushrooms on the Philly and it came to her not even 2 minutes after we placed our oder. The server played it off as they accidentally made two so they had an extra which is bs as my girlfriend is a server as well. So why she has her food her dad and I are waiting for our Buffalo burgers which are ALWAYS cooked medium rare according to the server. We had to get up and search for a server for a refill that took way too long to get. We then asked for mushrooms for the Philly as my girlfriend decided to eat the Philly anyways since there shouldnt be much harm to it and to check on the status of our burgers. The server said she just saw them being plated so she would go grab them. After waiting another 10 minutes or so we finally got our burgers which were way overcooked. The burgers were well done when we were told they would be medium rare as thats how they are cooked and how we like them. Also one burger did not recieve fries. Later when we got the mushrooms they were raw. Then we asked to speak with a manager who then said what would you like me to do so we said we no longer want to eat so he walked away....then our fries came out as we left. Didnt help the server gave us a dirty look as we walked out.