Address: | 15001 E Mississippi Ave, Aurora, CO 80012, USA |
Phone: | +1 303-337-2761 |
Site: | armadillorestaurant.com |
Rating: | 3.5 |
A
A Private User
My huge family (13 children) has been going to the Armadillo restaurants since I was a kid. It began as an after church tradition because the Sunday brunch is endless and has so many choices for all the picky eaters. We all have loved it so much growing up that now that we are grown and have our own families, we take them too. My favorites are the fish tacos (most mexican restaurants dont make these right), the smothered chili rellenos and my kids love the stuffed chicken quesadilla. The service is always friendly and the food is consistently great. Occasionally theyre really busy so they may be a little slow depending on the location, but our drinks and chips and salsa stay full so we dont mind a few minutes of waiting. I will always be back, Im impressed with their ability to maintain their business for so many years as it is! They have to be doing something right. Last time we were there, I asked about the other reviews about problems with "overcharging" credit cards. The manager informed me that they USED to place "soft charge" on credit cards to ensure they dont overdraft your account when you add a tip (who wants bank fees and bounced checks ontop of not being able to pay for your dinner if you made an accounting mistake anyway?). Within a day or 2 the soft charge would be removed. However, they recently they changed their credit card processing company to eliminate this issue and they dont do this any longer. Most restaurants and nearly all bars still do soft charges, I used to when I waitressed downtown at a couple bars. Theyre not stealing your money, get a life people!
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Evita Brown
I must be totally honest when my husband and I went into this place we was excited! Its our anniversary and we just came from a fabulous movie. We had a sit down ordered some drinks! I purchased an ultimate date night package from groupon for a movie for two and a 100 dollar restaurant voucher. Before ordering our food i asked the waitress would i be able to use my Groupon certificate there! She responded yes! Come time to pay i redeem my vouchers not knowing they are in increments of ten, but thats ok because its egiftcards RIGHT! She uses one and bring me a new bill. I tell her that i have to do each voucher separate to cover the rest of our bill and i need a pen. She gives me a pen and says ok so i go and redeem four more vouchers again to cover the remainder of our bill calls the waitress to pay! THEN SHE TELLS ME THEY ONLY ACCEPT ONE COUPON AT A TIME. They refuse to take the certificates and made us pay cash for our food even though i had paid them 50 dollars in ecash.... I will not stop until i find out how to report them as fraudulent groupon promoter! THEY HAVE YOU VALIDATE YOUR CERTIFICATES THEN TELL YOU YOU CANT USE THEM KNOWING THERES NO WAY TO GET THEM BACK. SORRY SO LONG BUT THIS WAS A SPECIAL DAY THAT WAS UPSETTING OVER BS.
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Tyler Horsley
Dont do it. Read the real reviews on this profile. "Great food" comments and those like it are a generic review that must have been purchased . Here is an honest review after coming here 3 times... The food has always been fine. Really. Is actually not bad. BUT... Service, wait time, attentiveness, and accuracy have never been great. Its terrible. I have a high tolerance for servers and respect folks in this industry, but this place needs major help. They over charge for food ( as in charging for plates we didnt order), then when I went home and checked my CC statement, I was charged twice for my ticket. The server was nice but completely spaced out. On drugs? There has either been a cultural expectation set to not worry about punctuality or attention to detail, or everyone here is high. Really. Sadly, I would not recommend this resturaunt. Very unfortunate as their food is not bad. They are in desperate need of new management and potentially an entire new staff. By the way, when you get overcharged, no one can help until a manager is in. Which is hit or miss. Good luck! This place is a gamble with your wallet and patience.
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Random Phantom
DO NOT GO TO THIS RESTAURANT. Im not even going to tell you about how the food was garabage(and it was, Taco Bells food is not only better but closer to authentic Mexican than this trash). So I order food to go, one order being a three choice combo. They only gave me a tamale, rice and beans. I called them and when I asked for a refund they told my the dont do that but I can come pick up what food they missed. I went down there and they tried to argue with me, even though I had pictures of the food! Wtf! Here is where it gets crazy. They gave me the other two orders and I went back home. When I tried to eat the enchilada it instantly tasted like something rather f-Ed up. I spit it out in disgust, smelled it(smelled weird) then tasted it again. THEY PUT SOME SORT OF CLEANING CHEMICAL IN MY FOOD, WTF. I cannot confirm what chemical I was, but I can tell you for sure it was cleaning chemicals. Also, the tostado was piss poor made(in anger) and I promise you that you could get better quality from a small child with an instant bake kit and a corn tortillas(I wish I was exaggerating). PLEASE DO JOT GO HERE.
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Tiffany Smith
I use to love this place and would come here often. This place had the best chips and salsa until now. The last couple of orders have been hit and miss but I can handle that because staff has been nice. What I cant handle is when I take home a pint of salsa and half eat a pubic hair. Im am discussed!!! I will will no longer be coming here!!! How does that even make its way in there, I mean really?! I am appalled and severely discussed!!! Never returning and never recommending to anyone again!!!
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Lauren Hoover
I can honestly say that Ive been coming here with my mom, and family from about the age of 5 and over the years there has been changes and over the last 3years its gone down hill fast. I believe that they do not know the meaning of cleaning and their servers are rude and the manager is just as rude! The food quality is terrible and they changed the chips and they are disgusting!!! After 20 years I wont be back they dont deserve the business.
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LeesaRae Carr
We went there to eat and paid credit and when we got home and checked the statement one of my friends was charged an extra 6 dollars and the other was charged 4 more dollars and we all left tips but I paid with cash. We called and they tried to blame it on the bank and said that all restaurants charged 20%. They lied and I will never go there again.
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The Big Kahuna
Not worth the 75.00 we spent on food. I grew up in Aurora and we frequently came here to eat. Plus when i was working at king soopers across street i would come here to eat 3 to 4 times a week. Now the food is hit or miss and service was awful. Dirt place that needs to be cleaned and some maintenance work done to the place. Very sad indeed.