Sonic Drive-In
| Address: | 15120 Brighton Rd, Brighton, CO 80601, USA |
| Phone: | +1 720-685-9501 |
| Site: | locations.sonicdrivein.com |
| Rating: | 3.1 |
| Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
Location
Photos 100
Reviews 29
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Joe Dunn
I come here every Sunday to grab breakfast burritos,and sometimes they might get it right. Today,the super sonic breakfast burrito and ultimate meat and cheese burrito did not have tater tots in the burritos like its suppose to. It seems like it is always something each time I go there. On top of not adding the tater tots,they didnt have any salsa,they said not till Tuesday? Its Sunday,not till Tuesday,cmon....this store in my opinion is poorly managed,and doesnt care about detail or customer satisfaction. They need to review there business practices and educate management to manage their workers to be proficient work proficient the products they sell. Sorry,but,like I said,I come here often and most of the time Im disappointed with my purchase.
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Stephanie Lance
Im sorry, i try not to say bad stuff about places but this is the last time. The kid opens the window and basically throws the food at me without so much as a word, i wait and he finally opens the window so i ask "is that everything?" He says yes and closes his wi dow in a hurry again. I get home and my meal was supposed to have texas toast not a soggy floppy piece of bread. My meal was supposed to have onion rings and there in the box lay 1 sad lonely onion ring.... the chicken strips were okay (for bowling alley food) and my husbands coney dog just ended up in the trash. If you want a slush then sure go to sonic but they should NOT serve food.
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Kenneth Morris
Very nasty customer service, drive through attendant didnt listen to whole order, missing food when i got home and opened the bag, then when i called to ask about the missing food the manager was being a complete jerk about everything. I will never return to this sonic again!!!!! Update: went back to get missing food and food that was not "heard"(ignored) the first time and popcorn chicken tastes old like its been sitting for a week!
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Tammy Graybeal
We waited 40 mins for food to even come out. We were so irritated we took the food to go. When we got home there was so many mistakes. No toys for the happy meals, one shake was a vanilla bean and instead we got a cheesecake shake, and no tots for one meal. All the food was completely cold and he fries were gross... I tried to call 3x and got hung up on each time. Beyond irritated at this point.
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Tammy Keckonen
Terrible, waste of money, had to repeat my order several times then had to repeat and correct everything at the window. Got home to cold food, a big wooden stick in the chili cheese fries, foot long dogs were two regular size dogs in a foot long bun. Worst experience ever only reason it got one star is because they will not let you give it negative numbers or zero.
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Devin Applehans
Probably the worst sonic Ive ever been to literally the past 3-4 times I go they say there closed even though according to online and where they have it posted they should open for another 2 hours and then when they are open order is wrong every time on at least 1 thing, I would rather drive anywhere to a different sonic then ever go to this one in town
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Paige Begley
Super terrible. Went on my lunch break and they made my food wrong so I had to go back up there to try and get a refund, but they dont do that? Who doesnt give a refund? Basically stole my money and were super unapologetic. Dont eat here, waste of time and definitely a waste of money. Manager was super rude as well, hopefully the place closes
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Martin family 1984
The parking lot and the order stalls are well kept the servers are very nice and the food comes out to you hot. The drinks show who ever makes the shows pride in there job . the only down side to it all is the sodas are pricey but if you want some one too bring you a gallon of soda wile you sit on your ass that is the price you pay
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Reed Richter
Used to be good. Staff cant handle a lunch rush. Watched between half and 2/3 of customers get frustrated and drive off without being served. Staff inside are working hard. 2 employees said they no longer give drink refills pet new mgmt. Im not coming back. Long waits. Horrible service. Dirty dining area.
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Daniel Verizon Arellano
Horrible service, waited like 20 minutes in line June 27 2016 at 10 pm. Order a number 4, got a number 5 instead. Also order Chilli fries light on chilli more cheese, got extra chilli and no cheese. They dont listen, entire crew needs to be replaced.
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Sherryl Smith
The food was terrible. Cold mozarella sticks, grilled cheese was not grilled at all and bread was soggy, french fries were cold soggy and stale and I was given the wrong drink. Seems like their food just keeps getting worse.
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Tamara Gonzales
Every time I come here you have to wait forever in the drive through...... Then get home and realize your always missing something....I ise to like sonic.... But with this type of service Ill not be coming here anymore
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Saida Montoya
Lousy service and even louser food. We ordered chicken strip baskets and we got no gravy and the Texas Toast was just a slice of untoasted bread. The onion rings were also burnt to a crisp. DONT GO THERE.
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Samanth Heisler
Second time this has happened, ordered flap sticks for my kids and the pancake part was still raw. My daughter took a bit and the batter just oozed out all over her.
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David P
Horrible experience, waited more than 10 min in car without anybody taking my order pressed the red button 6 times still havnt tooken my order, very disappointed
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Robert Ramirez
Shakes, drinks, ice cream, malts, etc. are the bomb. Food is real good for fast food. Service is excellent. Wish card reader would give option to leave a tip.
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Katy Carroll
Generally good, but I question their cleanliness. I found a plastic clip for bread in my friends burger. And they dont always get the order correct.
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Marcus Williams
Took me 20 minutes to get a number one and then they messed up the order on top of it!!!! Can someone explain to them with no onions means please
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Ken Williams
Great drinks food ok got a double cheese burger was good one thing I would like them to do is too clean there oil from the fryer more often
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scott oney
Good food. But they also deal with problems that plague every sonic Ive ever been to. Slooooooowwwww service. Nauseatingly slow in fact.
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Alexander Stewart
Sub par. We had to go back and wait on an order. The guy wanted to see my receipt. Then still took 30 minutes to make the food.
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Humberto Rivera
This place use to have bad service but recently they have been a lot better recently. They are under new management as well.
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KELLY HYATT
Extremely slow at walk up kiosk. Takes only one order at a time. Waited 20 minutes before someone answered the call.
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Matthew Harkness
Food is alright but nothing special for the price you pay....I come here for the drink options more for the food.
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Erica R
Smiling friendly staff, but a little slow, but I have found that its kind of the normal "sonic" speed.
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Josh H
Can never get your order right. Complained on line about something online and never got a response.
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Twinkiez Martinez
Cant complain about the service, great service, very polite. Buuuut my bun was hard, wasnt fresh.
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enoch dyer
Ive been trying several things on the menu and my taste buds have been blown away each time
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Mike Crisler
Every time I get something from here, they either screw it up or its cold.
