Address: | 3771 Thousand Oaks Blvd, Westlake Village, CA 91362, USA |
Phone: | +1 805-379-0790 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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Randy Crenshaw
I showed up last night at your Chick-fil-A location at 10:02 PM. One of your employees, a young man who was doing clean up work outside the restaurant, politely let me know that the restaurant had just closed. I was obviously disappointed. Then he did something that I have NEVER seen a restaurant employee bother to do: He asked me what I had intended to order... I said I was just looking to order a Diet Coke to drink this time. He quickly disappeared inside and reappeared a minute later with a Diet Coke, which he handed to me and told me to have a nice evening. I thanked him profusely, and tried to pay him, but he very kindly told me to keep my money! I know managers may not want to hear about someone not being charged for an item (ha!), but this was so above and beyond the call of duty that I will a) tell everybody I know about this Chick-fil-A and their amazing service, and b) come back repeatedly myself! Thanks for taking care of a customer with total excellence!
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Sarah Cohen
Came for a free breakfast sandwich advertised on Facebook. The ad said to share the ad and tag 1 friend you would like to bring with you. Because of this I thought maybe they would want to see this post when we ordered as an indicator that we were eligible for the free sandwiches. Anyway when I asked the employee on the register if I needed to show her the post she gave me a dirty look like I was dumb and said no in a rude tone of voice. They are doing the free breakfast sandwiches for the week (5 days) and this was on Monday. Therefore after receiving the service as mentioned above I had no desire to come back to this location for the rest of the promotion or honestly until I forget about how terrible of service I received for asking a simple question. First time Ive been to a Chick fil-A and receiving such service. A shame really.
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Mike M
Lifelong fan of Chick-fil-a so I may be a little bit biased. If it was closer to my home in Simi Valley I would have trouble paying my bills, and would avoid grocery stores all together, but thankfully this is a good distance away. We also joke around that you get the biggest cravings on Sundays while they are closed. But I understand and fully respect their decision. This location is on point with the dozens of others Ive been to. They set the bar for customer service and cleanliness. Also try the Chick-fil-a sauce, it was handed down from the heavens.
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Patrick Slaven
Great food, good prices, and the best service possible means its always an amazing experience here. If you dont know what Chick-fil-A is, then youve obviously been living under a rock. Get out to one and try it. Get the traditional to start, and then try out the spicy deluxe. Be forewarned, the seating is outside only, with limited covering. I have to deduct 1 star because every now and then there will actually be weather in California and the seating is less than ideal.
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Antonio Swann
I Love chick fil a !!! I seriously go here for lunch every single day and I NEVER get tired of it.. Everyone is so nice and it feels like that you known them for so long... Every time I order I always get a strawberry cookies & crème shake soooo good!!! And this kid named Wesley always takes my order Shout out to him !! :]]]
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Marvin Standridge
Best sandwiches in the sunset. Doesnt cost an arm and leg either. They give you a choice of bread along with the sandwich, also ask for jalapeños to give your sandwich a kick. Items on the menu are all less than ten dollars Sandwiches may be a bit salty for some, theyre all a bit heavy in flavor.
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Gideon Tong
This place has very fast service even when there is a lot of lines, but there is no indoor seating. It is outdoor only, which would suck if there was rain but who am I kidding? They are very friendly there and the food is very good. A+ 10/10 would recommend again.
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Connor Torres
Worst Chik Fil A Ive been to. In the span of 20 minutes they got my order wrong twice and it wasnt the first time at this location. A spicy chicken deluxe with no pickles shouldnt be hard but they still manage to put American cheese and extra pickles on it.
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Daniel Suh
This location is quick and easy. There is no indoor seating but I havent had any issues with that. There is usually not much of a wait and there is enough outdoor seating. Its clean and the staff are friendly.
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Peter Strand
The servers are incredibly nice and there was little wait time. This location is unique because it only has outdoor seating and you order at a window. Think of it like the Simi valley Costco food court.
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Elizabet Castellanos
muy bien Servicio y la coma lo mejor to-do muy limpio y muy Buena atencio gracias: )
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Reine Wiley
We came in hungry towards closing time the employees were happy to help us and the service was fast and salads were fresh and tasty. Second time Ive visited and second time all was very good.
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Nathaniel Brown
I am constantly amazed at how Chick-fil-A can get so many teenagers to be so courteous and friendly in a world where most of them are more aloof than anything else.
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Joshua Alpert
Delicious chicken, always a friendly and diligent staff. They do not have any indoor seating, so you sit on the patio or use the drive thru.
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Wilburn CPA PLLC
I always receive outstanding service from this location. I love the Spicy Chick Fil A sandwiches!! And the peach shakes. Good salads too.
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Huachen Bai
Small location, but great, fast service. Theres only a drive through and a small outdoors seating area, which is kept very clean.
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Jesse Craighead
I love chick-fil-a! I just wish the food was slightly healthier. Also, this specific chick-fil-a is fairly quick.
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Sherry Alcorn
Best Chick fil a EVER! Joseph and his team are amazing. Outstanding service every time I go to this location.
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Binu B
Ordered from app, order was ready in 3 minutes after I reached the parking lot. Chicken was tasty.
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jesus marmolejo
This place on t.o Blvd has very bad service. Cold food, no refills, bad attitude, just wrong.
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Michael Reed
Better than McDonalds. Fries arent soggy and the chicken nuggets are great+with real meet.
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Josh Elliott
Always quick service, love going here for lunch, work at the auto mall so very convient
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Adam Glennan
Over all pretty good. Its a solid deal and the food is has a surprising quality to it
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Noah Isemeyer
Staff is more than friendly they are simply amazing. Food is great. I love this place
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Zack Vogel
Its probably the most healthy fast food place. Theres a lot better options though
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Timothy Buchanan
Always polite and professional. The food is amazing for this level of dining.
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Chad Linnenbrink
Great food with great service. Note: this location has only outside seating.
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Aidin Mahmud
Good food but service couldve been better. Also wish they had indoor seating.
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Armand Copti
Good food. Not great but solid for fast food. Shakes are really good though
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Ben J. DITZEL
Great staff, fast, efficient, and very friendly... Even when the rush hits!
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Timothy Nguyen
Wish they were open on Sundays but other then that , its a nice place to eat
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Chris Sepulveda
Chick-fil-a has the best service for fast food. And of course awesome food
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Dean McQueen
Great service.. No indoor seating but outside it was a nice day.
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Nidhin Bhuvanendran
Best customer service I have ever received at a fast food place.
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richard gear
Fast & friendly staff, food was very good! We will be back = )