Address: | 4830 W Rosecrans Ave, Hawthorne, CA 90250, USA |
Phone: | +1 310-978-8100 |
Site: | pizzahut.com |
Rating: | 2.8 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
LU
Luis Marin
Hello #pizzahut I have a complain with your store at Rosecrans. I ordered an online large Pizza around 7:48 pm on June 03 and in the confirmation number said it will arrive around 8:48 pm I told the driver to call when he gets here So I can open the gate. Around 8:30 pm my and my 2 yrs old son we wait outside because he loves to see your drivers arrived with the pizza. We wait more than 30 min outside and your driver never showed up, I called them at 9:10 pm and they told me that no one open the gate even tho the gate was open at 8:00 and we were outside waiting. The store manager never have a solution for my complain and he just told me to go and picked up the pizza by myself and they wouldnt refunded my money not even the delivery fee even if have to get the pizza by myself ( so dumm ). I went to the store to pick my Pizza up and was the worst Pizza i ever tasted, by the way my son threw up the pizza; However, they charge me without my authorization. Please do something and train better your employees and managers
MA
Markeese Ron
THIS IS THE WORST PIZZA HUT IN LOS ANGELES COUNTY. RUDE. DISRESPECTFUL. IF I COULD GIVE 0 STARS THAT WOULD BE MORE APPROPRIATE. THE MANAGER IS TAKING HER 10.50 AN HR SALARY TO THE HEAD. SHE TRIED TO CHARGE ME 30 DOLLARS FOR A PIZZA IVE BOUGHT 20 TIMES JUST BECAUSE I TRIED TO PAY CASH TO THE DRIVER INSTEAD OF ONLINE WHEN I ORDERED. SO AT THIS PIZZA HUT YOU GET ONE PRICE AFTER ORDERING ONLINE AND ANOTHER FROM THE DRIVER. JUST WONT DO ANY BUSINESS THERE.
A
A Private User
We ordered a medium pizza. It cost $16 (including taxes and delivery charge). Have you ever heard of a medium pizza thats only 9 inches?? Then we called and asked what a medium pizza should measure. They said "12 inches", when we told them that our pizza was only 9 inches, they put us on hold until we hung up. Clearly we are not ordering from them again.
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roxana navar
Frankly, I do not understand how this location can get a bad rating. Personally, I have had GREAT food and customer service here. I have been ordering take out and delivery for over 6 years with no complaints. Their food is always made promptly (before the estimated time), always hot, fresh and great tasting. I will continue ordering here over and over again!
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A Private User
Rude on phone orders, last time I ordered delivery it took 2hrs to get(of course I ate something else by then), and got my pizza cold, I sent it back and didnt sign for it but still got charged.
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Mary Lou Marvin
W h o a ! ...I dont get it!! I would have never let the pizza delivered to me leave the store if I was the one who boxed it!!! Who wants to eat a stiff hunk of char?
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A Private User
Note to self... Never buy pizza hut pizza EVER... PERIOD!!! The food was dry and terrible and I paid a rediculous price for something that was Rediculously terrible
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Angel G
Best pizzahut ever the people are very respectful and always serve u with a smile my food was ready on time and delicious thanks to miguel funny and such a nice guy
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swat 323
I have been ordering pizza from here for years now theyre telling me they dont deliver to my house because Im one block too far!!!! Bs and they hung up on me...
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Josalyn Pitcher
I always order online and pick up in store. They always have good Customer Service here and the PIZZA is cooked to perfection. My favorite PIZZA hut to go to!
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tangerine
I always order online from this place and the service and food have been great. Although I wish they would put a bit more sauce on their boneless wings!
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Jacqueline Torres
Called to order a md pizza for delivery since im home sick. Took an hour and it was cold. Not cool when your 6yr old asks if the pepperoni is cooked.
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shalesh prasad
Picked up pizza but dough was not cooked properly and though they agreed to remake but would not deliver . So much for customer service.
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April R
First time ordering here after just moving into our new apartment. Pizza was yummy!! Delivery time was in point
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D Cadera
Even when they make a mistake they fix it promptly. They have excellent customer service. I always come here
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Yvette Cervantes
I got a bad customer service very rude I hung up and called dominos. Wont be ordering from pizza hut again.
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Alejandro Hernandez
A female really rude on the phone I asked her to give a second and in less then a minute she hang up on
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Rebecca Lock
Fast service. Cashier helped me place my order online so I could get discount. Thx Pizza Hut.
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Ruben Camel
Lately this place its getting worse, so many bad experiences that Im gonna stop buying here.
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Fidel Dela Cruz Ayometzi
Buenas pizzas y rápidas..
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beverly smith
Very helpful and nice food was great really helped me out
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ramiro linares
Bad customer service i hope they go out of business!!!
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StayActive420 1997
They wont deliver 2 blocks away
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Lem Gancayco
nice service
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Steve Smith
Great pizza
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Maryann Choi
Best food.
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Ugomma Ibeh
Okay.
RA
Rahul Saxena
Ok