Marriott Riverside at the Convention Center
| Address: | 3400 Market Street, Riverside, CA 92501, USA |
| Phone: | +1 951-784-8000 |
| Site: | marriott.com |
| Rating: | 4.2 |
Location
Photos 100
Reviews 5
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Deborah Straight
This is a nice place for the most part. I just feel like it fell short of my expectations. Or I could say I was expecting more from the Marriott name. The accommodations were good, nothing to write home about. I belong to another chains guest program, and feel as though I get treated well and way better than what was offered here for the prices. Most lower floor rooms have no refridgerators but have microwaves. The upper floors have no microwaves but have refridgerators. So be choosy depending on what you want. The views from both sides of the hotel were good, but it is quieter on the east side or to the side that faces the convention center. The front desk personnel were nice and accommodating. And the overall customer service from personnel was really good. But they only had one bell hop for 2 days straight, while there were hundreds of us coming in for a convention. So if this happens to you, expect at least 1/2 hour to 1 hour wait for baggage service to your room. And they do not have any carts for use other than the bell hop. The restaurant is overpriced for the food being served. The nachos ordered one of the first night we were there were pretty stale. No apologies. It is edible, but for a short walk or drive you can find lots of other places to eat for much better and fresher fare and prices. Same for the bar. The good part of the 5 day stay was, the beds were comfortable and room temps perfect for the hot days we had. The room was kept stocked with clean towels daily and cleaned daily. Kudos to housekeeping for putting up with us.
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Melinda Muyargas
This is just a rating for the C3 BAR and the APPETIZERS. I cant judge the actual restaurant or the hotel because I didnt go. I went on a weekday in the afternoon and it was dead quiet. I thought it was closed because no one was there, but then the bartender appeared. She was super casual, and wasnt sure about a few things because, as she admitted, she didnt usually work behind the bar - she was a floater for anything in the hotel. So Im not judging the service too much because I feel like that wouldnt be fair to her. She was really friendly and got into conversations, but a couple times it was awkward when I wanted another drink or some food, but she was busy having a conversation with the one other guest there. I ordered the wings, which were really good, but the 8 teeny tiny wings should not have been $10. They came with carrots, which were good, and celery, which had a few pieces that looked more white than green (and were flavorless because of that). I also got the nachos, which were HUGE. Much better use of money than the wings. However, Ive definitely had better nachos at places like Yard House. They way they layered the topics made it hard to get a variety of things on your chip. For example, the whole top layer of chips didnt have any cheese on it - the cheese was underneath that layer. And then, all the way at the bottom of the plate were refried beans, which I didnt even see until I was almost done with all the chips. It would have been much nicer if all the toppings were on multiple layers.
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Bobby Peterson
I am rating this hotel at 2 stars and that is being generous. The room was fine; bed, space, bathroom, shower, water pressure, etc., was fine. Hospitality at the hotel was really poor. They were unable to swipe a corporate credit card at my arrival. The staff made quite an ordeal out of getting authorization for my "company" credit card (master card). As a result I called the customer service line for the card and had them expedite a new one to be shipped. Soon after I found that there was in fact nothing wrong with my card. When the package arrived; another ordeal ensued with retrieving the envelope from the mail room. Now for the coffee situation... My job duties on this trip required an early start time. Nothing unreasonable, but fairly early. The hotel offers no complimentary coffee, but offer "Starbucks" coffee for purchase. Fine... they seem to start brewing it whenever they damn well please; which does not happen before 6 am. Fortunately, there is an actual Starbucks across the street. The entire front face of the hotel building is lit with green spot lights. If you happen to get a room on this side of the hotel, be prepared for all of that lovely green light to pour in through your window at night. I dunno, if you are in town for a conference, it may be worth it to stay here as it is right next to the convention center. Avoid if you are in town to support anything at the March Air Reserve Base.
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Craig Dalrymple
I stay here at least once each month when visiting the area and have done so for quite some time. Rooms: Always clean, the decoration is simple and tasteful, but does not feel like its cutting edge. There are a few different room types available, and they are all consistenlty well kept. The bathroom does not have a fan so a shower fogs the mirror. Windows only open a little so if you dont like air conditioning on a hot day its going to be hot. Halls: Clean. Lobby & Common Areas: Clean, well organized. The bar is worth the stop, their team does a good job. Pool: This is really nice on a hot day. The path to it is through the restaurant area, so that feels starnge - but its worth it. Bring your room key or you wont get in. Towels are provided at the poolside. Staff: Consistently courteous, kind, and keen to take care of my needs. Whenever I have any issue, big or small, they are cared for. Locale: Its in the heart of downtown Riverside. Right next to the convention center and in walking distance to all of downtown. You can catch a farmers market, visit the Mission Inn, go to several diners and pubs, and enjoy the atmosphere of a town on the edge of being hip (shh, that makes it nice and quaint instead of packed). Overall: Its my goto for a reason. Everything is solid. The decor is starting to feel a little dated, but if thats my complaint... things are good.
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Koko
Stayed two nights at the Marriott Riverside. Overall decent stay, but not exactly earth shattering. Was placed on the 11th floor; which is one of the concierge floors. Nice King room w/ a Frig and microwave. But on check in I wasnt informed of any of the concierge level perks. So I missed out 1st night; because once I called front desk the concierge lounge was closed. I guess they had breakfast in the morning, but I only figured that out because someone coming down from the 12th floor mentioned it when we chatted in the elevator as we headed out in the morning. So I was really unimpressed by the hospitality and sharing of information. But the room was nice and clean. Decent HD channel line up on the LCD TV. Also, Arrival and departure was a little messed up; because for some reason they have the arrival area taped off. I might stay again, but well see. Im a big Marriott brand guy; so I was disappointed by the lack of wow factor. Because remember; this is a Marriott; not a Fairfield Inn. Which incidentally I expect high things from too; so bad comparison.
