Chipotle Mexican Grill
| Address: | 4418 Century Blvd, Pittsburg, CA 94565, USA |
| Phone: | +1 925-754-3270 |
| Site: | chipotle.com |
| Rating: | 4 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 57
Reviews 46
JE
Jelisa McField
I usually give chipotle 3-4 on a constant basis. Each time I go there I am usually greeted by very kind people who I laugh with now and then. But, on July 9th around 9:25pm I was met with disrespect and attitude by Tracy. I arrived 4 minutes early for my meals and sometimes they are done before the time limit. There was barely a line and a man was waiting by the cashier. I went to pay for it, gave Tracy my name, and she begrudgingly trotted towards the tortillas to pull the receipt that was negelected off of the board. With attitude she puts it down for her co worker to get to eventually. She tells me her co worker didnt do it yet and I in return say oh okay usually they were quick. But it was okay. In response Tracy tells me that my order was at 9:30pm and that I had to wait anyways then shrugs and rolls her eyes. Two other females cringed along with me, at her distasteful attitude. One speaks up, she says that it was 3 minutes until 9:30pm and that Tracy was rude. I agreed, while watching her continue the unpleasant and unapologetic behaviour. The man who was waiting along with me, Tracy treated him with respect and kindness. But, she continued to be very off putting towards me. I eventually had my food prepared after 9:30 pm and paid. With insincerity, she gave me my food and mumbled something smart under her breathe. I in return told her how I was a regular customer and have never been met with so much disrespect and rudeness. Also, that I disliked her service. Before I could end my sentence she cuts me off trying to portray me as an "aggressive angry black woman" when I was simply making a complaint. She mumbled more inappropriate things under her breathe and walked towards the back. One male employee apologized for her behaviour. It was not the fact that I had to wait longer than usual, it was the fact that she felt it was okay to treat one customer with respect and the other (me) with sass. I felt discriminated against and I do not appreciate it. I can always save my money. *burritos arent as good as they were anymore; With weird chalky crunch of burnt food scraped off the grill inside my burrito along with random pieces of inedible chicken.
MZ
Mz. Cali
Good service 6 months ago although they gave me cold chips and ran out of green sauce. The food was fresh and they gave me plenty of it :) the employees are very helpful and made the experience pleasant. Today 4-22-15 I revisited this place to receive only mediocre service. It was as if I had to beg for extra toppings just to get the right portion size. Not to mention the lady treated my little girl like she was stealing food when She started to go sit down with our order already paid for minus a dollar. I advised her I was going to my car to get the $1 dollar we were short of out of almost $20 worth of food we had already paid to her. Seriously a dollar! if it was that damn serious use ur tip jar lady my car was parked in front of the window of the restaurant in plain view. I felt like we were being scolded over a damn dollar like bums. We fight for this country and were treated like the enemy over $1 that I paid her from my car like I said SMDH! Im so done w/this location poor customer service all the way around!
TI
Tisha Quinto
I was very unhappy with their service today. This is my first time coming to this location and I was very upset leaving. They didnt roll our burritos correctly, we asked for lettuce and they only gave us a teeny, tiny bit, AND of top of that, they didnt have chips-which is probably the only reason I go to Chipotle in the first place. Very unhappy. I will not be going to the one in Pittsburg again. The one on Treat Blvd has better service and an endless supply of chips.
GA
Gary Denney
Their food used to be great, but in the last couple of years it has really gone downhill. Starting with the move to only have vegetarian bean options. The veggie beans were bland, and then after that the quality of the ingredients just kept going downhill. It went from being one of my preferred places to someplace I dont go anymore, and wouldnt recommend.
JO
Joshua Goodson
This location has better quality food than other Chipotle restaurants I have been to. The meats are kept fresh and not over cooked like others I have been to. Not bad if you like their food.
DA
Danny Hauger
Sizable dining area, very clean, and a friendlier staff than other East bay locations, its a good stop if youre nearby. The new Chorizo burrito is a good bet!
SA
Sacks Of Wine
Great food quality and customer service. Went in during non peak hours, and line moved slower than it shouldve had due minor mistakes.(Three burrito rewraps)
AU
Aure Cardona
Every time I eat here the food is always amazing,, IDK what is but the favor of authentic Mexican flavor is there..
DE
Desiree Michelle
My chirizo was cold but they offered to make me a new burrito bowl when they found out and I appreciated the effort
JI
Jill Cooper
My go to when Iwant healthy, fresh food. There is usually a line but it moves quickly. I like the outdoor seating.
FE
Fernando Galvez
Rude staff, beans were not cooked all the way still raw ,not enough meat in the burrito, will never be back
CL
Claudia Sparks
Great place. Clean and always a happy professional team to greet and serve you. Love coming here.
TH
theresa tice
The food is good and the line goes quickly. Nice to have a fresher choice in the strip mall.
BR
Brad Y
I love Chipolte, and this one is even better because its in the Cycle Gear parking lot!
AM
Amanda Joseph
Rude staff, always a long line, online orders arent ready when they should be.
KE
Kenneth Hoppe
Fast service and good food. Kids love it, and I think it is a decent burrito.
M.
M. Barra
Cant go wrong with a burrito bowl, but this place is busy in the evenings.
RE
Rebeca Ruiz Delgadillo
Place was clean, fast service, food well cooked and quite delicious!
JA
Janeine Spencer
Quick service. The line moves fast. Food is fresh and ready to go.
LA
Laura Combs
My chicken in the burrito was a little dry, but standard Chipotle
DY
Dylan Howell
Clean, quick, tasty. Have never had an issue with any Chipotle.
AM
amber alvarez
Lines quick, food is good, workers greet you with a smile.
SH
Shelley Harding
What can I say about them! OMG I love me some Chipotle!!
MA
Mary Rose
One of my favorite places☺❤ I Love the chicken burrito☺❤
JU
Juan Torres
Not real Mexican food, its more. Like taco bell .
ER
Eric Price
Good service, great food, fairly healthy! Tasty!
NI
Nichole Sierra
Fun people work here! Always enjoy coming here
TR
Travis Swenson
Ok burritos but so many other options close by
AN
Andy Coffer
Food was great portioning was great too.
MA
maxine kern
Great food, great service!! We go often!
KO
Kolisetty Sisters
Great service, and very friendly staff!
OP
Opeth Cordova
It is a great place to hang out and eat
JE
Jesus Montero
Great fast service!! And good servings
CA
Casandra Hall
Love their food need to be open later
PE
PerroElvie G. Henderson Esq.
Been to the one in Pleasant Hill.
ME
Melissa Haering
Awesome food, terrible parking.
DI
Diana Porras
Quick simple and delicious
RA
Randy .Thomas
Tasty healthy food.
TO
Tom Davidson
I love Chipoltes!
NA
Natosha Fisher
Always nice staff
SA
Santa Romero
Nice place to eat
PR
Pradaman Shorey
Quick and easy
AN
andre cubit
Great food
JE
Jeff Strawther
Great food
OL
Olivia Ivy
Its OK
DA
Daniel LeBaron
Nice
