IHOP
| Address: | 12623 Norwalk Blvd, Norwalk, CA 90650, USA |
| Phone: | +1 562-868-6394 |
| Site: | restaurants.ihop.com |
| Rating: | 3.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 16
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Juan Carlos Casañas
My wife order a soup and the soup can cold like somebody took it out of the refrigerator and put it on the plate they have to take it back and put it in the microwave and heat it up and it still was just lukewarm. My omelette was okay but my toast wasnt even toasted somebody took that bread cut it and put it in the plate no butter. I asked for one glass water and two coffees that coffee was good it was hot was nice but the water they brought me a little glass like a little kids class I drink it up and ask them for another glass of water and they brought me another little kids glass I have to ask him to bring me a big glass because I am not a little kid Im a full grown man I know today they will kind of busy but thats not an excuse for the service we got today and we come there at least once a week today was crappy I might think Im going to another place to eat next week
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cr sod
We have been going here for years but due to bad service, we will not be going there any more. The server sat us at a table but my husband asked to be seated at the one right next to it. The server got mad. He handed the menu to my husband in a rude manner. He didnt offer us any coffee or anything to drink. He walked away and we waited for 10 mins. There were 2 other patrons in there besides us, who had already been taken care of. We decided to leave. My husband told him we were leaving. He said go ahead and leave and made a movement with his hand like he was brushing us aside. They used to have really great service there but not any more. We will not be going to the, Norwalk, IHOP any more. There is a much better one with excellent service in, LA Mirada.IHOP 15140 La Mirada Blvd, La Mirada, Ca 90638.
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diego gutierrez
Worst service ever. They had us wait 30 min to take the order for the food after taking the order for the drinks. We waited 45 minutes for the food with no one ever coming to ask how we were doing or how much longer the food was going to take. Three tables arrived after us and their food was served before us. We order 6 coffees and they only left a half empty jar for refill without asking all this time if we even wanted more coffee. Proper training should be given to the servers before letting them handle tables. We decided to leave as the food never came out and were fully charged for the drinks. Avoid this place.
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Kina/Tristan Moore
Terrible service and cold food!!!! Eggs were cold pancakes tasted horrible!! We keep giving this location a chance and they eff up every time. To top it off the manager didnt even bother coming out to speak to us when we stated our concerns, whoever it was just had the hostess take the receipt and comp it. I guess we should be happy they comp us but as a manger you are supposed to check on your customers and make it right. I have been in management for years and I have NEVER had my subordinates handle customer complaints. Please train your managers!!!!!
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Juan Cervantes
Went to eat on Sunday night at 10:20 pm and hey handed us this flimsy menu with hardly any choices mostly breakfast and the prices were high! We asked the waitress after waiting for a long while if that was the only menu they had and she said we can order. From the regular menu bur it would be 1.00 to $1.50 more on our bill per item on our bill. They only have the late night menu. Terrible. Too expensive and slow service. And the host was a pervert kept looking at my girls. Bust
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Angela Howe
They had 3 awesome mangers but got rid of them because they drop below an A Rating in the last year.. One was an A-, personally I think corporate need to give them more time, after all they coming in and learning how the restaurant is running and staff.. the food is better then most I-hops... Love most of the waitress and waiters .. Good service... My dads soda never seems to be empty:-). But i do agree the bathroom and need to be redone, along with some of the dinning area.
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Enmy Ventura
Horrible service, i had to wait half an hour in an empty restaurant , my phone was horrible , my pancakes looked like if they were from 3 days ago, the steak wasnt well cooked and besides all that , their was a loud noise i guess they were destroying or building something inside the kitchen and i couldnt even talk to my significant other because of the loud noise, it was my first time at ihop and i was really unsatisfied.
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Greg Montoya
Is funny how the hostess and waiters cheap talk in the kitchen where everybody hears they talk about what they did day before and hostess says real bad words and everybody hears specially me who are closer to that area the hostess is pretty but her mouth spits toads and snakes everytime she talked in the kitchen right in front of me. Sad. Probably no manager today and like they say the cat leaves and mice come out.
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geno fontecchio
So we walk in and no ones their to seat us. So we wait ..we finally get seated by the way its not busy ...the menu was inadequate for being a 24 hour ihop with two types of menus one day time one night time.the prices compared to norms were outrageous. So we asked for are check and paid 8 bucks for 2 drinks. And Left for norms .safe urself the trip go to norms. here is proof. The pic is of norms.
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Eric E
Great, great service! The inside feels a little dated. The carpets could use a good cleaning. The bathrooms leave a bit to be desired (falling apart a little with lots of graffiti). But the food was awesome, it came quickly, the portions were huge and our server was amazing!
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Cynthia Terrazas
Theyre open 24 hours which is great for a college student like myself when you need to grab a snack of pancakes while doing some late night work. The chicken strips are amazing and the waiters and waitresses are friendly. Every time I go there Im treated extremely well
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Mildred Snethen
Me and my daughter went one night every one were friendly we ordered our food to go and after we got home and ate it my throat felt weird and the next day I woke up with a fever and severe sore throat and later a bad cough that landed me in the hospital
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Jim Geary
As out of town visitors, we were sceptical about eating here but our minds were quickly changed with the greetings of every staff member we passed going to our table. The food was great and again, the staff was awesome! Isabela was great!
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Deanna White
I dont know why this place has such bad reviews on service. The staff was very friendly and they were amazingly speedy and efficient. Exceptional job to Hilda! The place was very clean and the food tasted the same as any other ihop :)
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Michael Mabry
Always GREAT service! I come here once to twice a week and every waiter and waitress is great. Youre treated like family and usually addresed with a welcoming hello upon every visit. I love Norwalk Ihop!! Its the best Ive ever visited.
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Justine Bby
I love this ihop! Great service and the waitress was awesome !! However!!! My friends son was tasting the syrups to see which one he wanted on his pancakes and someone put hot sauce in one of the bottles!!!! Who does that?!!
