Address: | 27602 Antonio Pkwy, Mission Viejo, CA 92694, USA |
Phone: | +1 949-364-5614 |
Site: | jalapenosmex.com |
Rating: | 3.6 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–8:30PM |
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A Private User
We watched one of the order-takers call a non-Spanish speaking girl "Puta" to her face as she innocently ordered a meal. The worker next to him flinched, but didnt say a word We complained to a store manager, but never got a call back. So we told one of the owners, who apologized and said they would handle it. But when we went back to the Ladera Ranch location the same guy was at it again. He had even been promoted. We saw him make another nasty joke about a woman and her food order. He even joked about it with the guy who chops the food, but of course nobody understood them. It was totally creepy and we wondered A) what he was putting in her food, and B) how often he does this. Fortunately, there are many restaurants in the area with better food and safer, less-thuggish attendants.
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Jay Day
The girl behind the counter is so classless. She could barley speak any English so I had to speak to her in Spanish. Even then she rolled her eyes because I asked her what comes in the Carne Asada burrito which isnt mentioned in their menu. After I paid 7.73 for a burrito that was filled with beans and very little overcooked dried Asada I realized I will never step foot in this place again!! Management, please teach your employees some manners and customer care btw add some more meat to your Carne Asada or just call it a bean burrito!!
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Rene Orta
Over priced Mexican food for the same old flavors, nothing special. Nachos = plate of chips with no cheese. Tacos = most overpriced item at $3. Burrito = well proportioned. Plates = most bang for your buck. Meat flavor: Al pastor = 4 bland for the style of meat Asada = 8 very juicy Chicken = 5/6 sometimes dry Carnitas = 8/9 great flavors!
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Linda Thomas
Place is great. Go here all the time. Good food comes with a long wait time. Its that great! Dont listen the bad reviews. Some people just feel that the world revolves around them and have the nerves to be rude to people who are just trying to do their job. Try the carne asada nachos with chiles toreados. So hood!
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William Biggs
Its not bad if youre in a hurry. The food is ok, but its not something Id go out of my way for. The chips are really thick and hard, which I dont care for, but Im sure some people like them. Overall, not bad or great, just quick Mexican food thats a step up from Taco Bell.
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A Private User
Too, bad those other people dont apreciate the finer things in life, such as Jalapenos! They are soo good, their guacamole is not tastless at all! Maybe those gringos should go down to mexico if they want authentic mexican food. Peace.
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A Private User
Good food and good value. Hard to find a seat though due to the cramped layout and lack of room. When you take your food to go, get ready to be in everyones way because there is nowhere to go. Worth the trouble though.
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Rob W
Well I was hungry. I had a carne asada burrito here. Im not hungry anymore. And I wont be coming back. No flavor. Couldnt even taste the meat. But could be worse. Im just into the flavor thing.
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isbeartlh
Clean establishment, good customer service, mediocre menu choices, good tasting food. Although, I dont understand the pop American music in a Mexican restaurant. I find it unfitting
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Ed Heinsius
Great local place. People are great, love the salsa. It is different, but great. Chicken taco plate is perfect. Only thing I dont like... you have to pay for your chips...
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Jozy Stalin
This place is straight trash, they dont wanna tell you what comes in the food, the sodas taste horrible, it gets a star because at least they kept the tables clean.
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Jorge Flores
Usually Mexican food in Orange County is catered towards the Americans taste, but Jalapeños is at a good balance of flavor. Love going to eat at this restaurant.
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Rob Gonzalez
Outstanding food and prices. Pretty small place with people waiting in line for great tasting food... Tacos the best
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Tatiana Miles
The food here is great! Only complaint is that the staff is fairly rude. But their food makes up for it.
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Matthew Tyler
Favorite casual Mexican place in Orange County. Only complaint is that there is no more free chips :/
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Mike Denny
No free chips anymore. Not much chicken in my chicken burrito. The service was way slow.
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A Private User
Best quick Mexican in the area. Carne asada burrito made to order.
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Brian Franks
Usually good food. Great beans. Carnitas is usually really good.
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Rigo Ruano
Working in this area. And hungry. Had a nice lunch. Thank you!
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Dane Bustrum
We love Jalapenos. Excellent food and good prices
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nick miles
Food is really good. Customer service not so much
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Ryan Wagner
Foods really good. Customer service is lacking
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Johnny Bonami
The best Mexican food anywhere! This is no joke
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matthew brady
Good food. I easily got tired of it though.
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Jason Hanson
Good mexican food at a great value.
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Kent C. Carpenter
Snappy Fresh and Spicy Delicious!
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Michael Ryan
Delicious place!! Fast and easy.
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Logan VS269
Food good service sucks
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Nancy Milo
Great food!!!!
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Josh Reese
Food is so good.
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A Private User
decent food