Pizza Hut
| Address: | 30065 Alicia Pkwy, Laguna Niguel, CA 92677, USA |
| Phone: | +1 949-363-1333 |
| Site: | pizzahut.com |
| Rating: | 2.1 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10AM–10PM |
Location
Photos 10
Reviews 12
AP
April Walsh
I have had three bad experiences with this location over the years. First, was the time they never delivered my food after three calls to them with them promising me it was coming till I finally went to sleep hungry (I was stuck with no car and no place in walking distance). Years go by, I give it another shot. Its fine as long as I order pick-up. But this one time, I order for pick-up and the guy on the phone is rude, so Im glad theres a girl there when I pick up. Then today, I decided I was in the mood after seeing an ad, I inform the southern-accented guy I have a hundred and he explains as rudely as possible that they wont accept it. Honestly, I start to figure Ill use a card instead, but his attitude was so dismissive and jerky. Then he hangs up on me, anyway. So yeah. Im done. Three strikes and youre out. Im almost relieved to come here and see people with similar experiences. It must be a management problem since its been years. I dont order in a lot, but Ive never had this problem with Dominos or Papa Johns. They get my business from now on.
GE
Gem the cat
A friend warned me and I didnt listen. I ordered a pizza at 4:45pm, called back at 5:50pm they said their on their way. Called back at 7:11pm. They said the pizza guy showed up and we missed him at the door. We know for a fact it was a lie because 1) The door was 10ft away from where we were waiting for the pizza. and 2) The light right outside the window turns on whenever anybody walks up to the door. He ended up giving us a refund which we used to buy Dominoes. Never ordering from Pizza Hut again.
AN
Anthony Danna
Beware!!!!! I ordered a pizza for delivery 12:00 pm. I did not receive my pizza until 1:56 pm. I live 3 blocks from this store. I contacted the store at 1:00 pm and was on hold for 20 minutes. They assured me the driver was on his way. I received the pizza lukewarm 36 minutes later. The kids at are pool party were starving. I ordered this pizza on Tuesday not a weekend or Friday night. If you counting on this place give them 2 hours for delivery....
GE
George Wofford
My experience in a nutshell 1) Order Pizza, doesnt come for 2+ hours 2) Call them - "Oh, its on its way. Just left the store" - Okay... 3) Hour passes... no pizza 4) Call them again... They said it already came and no one answered 5) Checked my security cameras.... they were lying. 6) Can I speak to your manager? - "I AM THE MANAGER!" Never ordering again.
SE
Sergio Saavedra
Worst time of my life ever, this manager sucks second time he charges me for something i did not get, plese try on different locations, it took like an hour and a half to get my order complete.The new manager used to work at Danna Ponit and used to do exactly the same.Customer service matters too!
A
A Private User
I ordered for delivery not only that it came more than an hour late but they forgot sauce for chicken wings that I requested and the food tastes like some cheap fast food garbage yuck never again. Its not the first time I order from pizza hut I know theyre better at another location.
CH
Chris Frandsen
Wouldnt accept a$50,claimed there was a huge order ahead of mine so took twice as long as they told me and were difficult to understand on the phone
LJ
Ljg Ghs
I ordered a pizza yesterday at 11:50 am them a call 4 pm again....so I call 7 pm ...wtf. so next time Ill order two days ago
MI
MICKEY HAGER
I have the worst service. Plus when I call I never get any one answer. I only live 2 minutes from your store. What the hell.
JO
John Mobley
Slow service just for pizza. Plus counter person does not get the word customer service
AL
Alex Knuf
Nobody out pizzas the hut! Haha. Okay place to get pizza.
EL
Ela Bah
there was no topic on my pizzas
