Pizza Hut
| Address: | 3660 Grand Ave e, Chino Hills, CA 91709, USA |
| Phone: | +1 909-591-1100 |
| Site: | pizzahut.com |
| Rating: | 2.2 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–1AM 10AM–1AM 10AM–11PM |
Location
Photos 29
Reviews 16
DU
Dustin Haupt
Ordered for delivery last night an hour before closing and the pizzas were never delivered, they charged my card but later refunded the money. Called up their today to ask why it was never delivered. I talked to someone claiming to be a manager named Josh, he told me the reason was because I ordered online and when they tried to call my phone it was disconnected, yet that wasnt true I was on the same phone talking to him. Then he went on to tell me its their policy to call the customers first and confirm their order because it could be a "prank order" even once they charged the card they still think it could be a prank? Sounds to me like some asses need canned up their, thatll be the last time I attempt to order anything from Pizza hut. Oh and on top of it all my sons had their friends at the house for a sleep over, so 6 kids went hrs wonder where their pizza was. But as Josh told me I guess its my fault.
SE
Sean Snider
Today, Josh H., the day manager at this location refused to honor corporate coupon for my family and I. If the owner of this location is reading I would highly recommend customer service and telephone training for this locations management staff. Ive had a very poor experience for the second time at this location and felt the need to notify the owner because if I were the owner I would surely like to know. I hate to leave such a poor review, but this location needs some TLC - trust me.
MA
maricakes1022
Pizza was overcooked all I got was cheese and veggies even the veggies sucked and apparently they dont cook spinach just throw it fresh on your pizza!! What happened to customer service needs?? I called to complain to manager and she was like thanks for your call !!!! Like woman hello what you going to do about it!!! A real manager would be like let me retake a order or give you some credit for next time order!!! Dominos would own to there horrible pizza with no questions asked!!!
TE
Terry Alva
called to make an order after an hour call back and was told that they not delivered the pizza cuz they had called my phone 3 times and no one answered this excuse is the cheapest Ive ever heard im never going back to order from this company pizza in my life and an employee by the name of Josh is a liar and he shouldnt work with the public.
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Salvador Molina
I was just there within 2 hrs ago, and the service was outstanding. I do not remember the name of the guy there, however if the management at Pizza Hut read this review this guy should get a raise or someone to really consider later on. I will definetly stop by anytime Im on the Chino hills area.
EZ
Ezgi Isik
So inefficient, RUDE. Its like they hate customers coming into the store. And over the phone they are so unhelpful. They delivered cold pizza 3 times now, i hate the place. Especially the workers.
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Anthony Murguia
Superviser Josh has a really bad attitude,when u say a time , MEAN IT..!!AN HOURS BAD ENOUGH...ITS NOT THE WEEKEND, AN HOUR AND 18 MINS IS RIDICULOUS...!!!
MI
Mind Blower
A guy with long hair in the food area Not sure why they wear a hat if the guys hair loose. No rubber band to hold it place. I wont be back here anymore.
DA
David R.J. Halldane
Every time we order online they always forget something. Even when paid they dont seem to care about their customers
BE
Benjamin Wright
I would have given 5 stars, but they skimp on the toppings. They act like theres a topping shortage or something.
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A Private User
Took way to long. And gave me the wrong pizza, and cold bread-sticks.
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Alfonso Madrigal
Very clean. Quick service. Familys favorite
GE
George Casaya
They have you on hold for very long time
NO
Norma Ramirez
Good was good a little pricy
AL
alex rico
Friendly and on time
MI
Miguel Sanchez
Sucks
