Address: | 10025 Lakewood Blvd, Downey, CA 90240, USA |
Phone: | +1 562-869-7847 |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
GA
Gary Luis
Went today with a family of 7. Food was great, but service was lacking. We never got any refills for either the Ameriano coffee, or water. We had to ask for extra bread more than twice. We also had to remind them of our other drinks which almost didnt arrive until mid meal. Seating to taking our order took over 20 minutes. We tried to order two shrimp dishes and had such a hard time trying to explain what we wanted, as to what was available. The menu said we could have the shrimp the way we wanted, so we ended up just ordering two of the same. I got the smoked pork chops which basically tasted like salty ham. They were cut very thin but it came two to a plate. There were two orders of 1/2 chicken and that was of very good size, and not over done. The salmon was great, not over done, so was moist. The rice was cooked great, not hard or too soft. The beans were great and so were the bananas. The food portion size were moderate, not a whole lot, just enough. The plates were of decent size and complemented the food on them. The tables were clean, however the glass covering our table was cracked through the middle, and if you accidentally ran your hand across it, could get cut. The noise level tolerable until a baby starts screaming then it seems to be amplified ruining the evening. The bathrooms are down a narrow hall way, all the way in the back of the restaurant and this night there were no lights in that hall way. The mens room was clean, but the lights needed to be replaced as they flickered constantly.
BL
blue sky
The outside of the restaurant looks like its going to be fast food, but I was pleasantly surprised to find it nicer than expected on the inside of the restaurant. The servers greeted us and asked us to sit wherever we liked and brought us the menus. Thats where the pleasantness begins and ends for this dining experience. Our group ordered a Cubano (sandwich), arroz con camarones, lechon, and bistec empanizado. The Cubano tasted ok, nothing special. The portion size was very small. If that is all you ordered you would not be satisfied. The arroz con camorones was ok tasting and good portion size. The lechon was not very flavorful, nor was the bistec empanizado. I have had better (on many occasions). The white rice and black beans were just as good if I made instant rice at home and poured on a can of black beans from the 99 cent store. The service sucked. They took way too long to come take our order, bring out the food, and bring the bill. I had to ask for water refills several times. They werent even very busy so there really isnt any excuse other than slow servers. If you want good Cuban in Downey, go to Portos.
GE
george martinez
I dont even want to give them a star the waitress was rude and uninviting when me and mi family walked in the door just because they were going to close in an hour, she didnt want to sit us where we wanted (Im in a cast so I needed to have a regular table not a booth) Then she didnt get the order right, the food got to the table and was not even hot. My wife laid into the waitress and we still ended up paying for the crap.... never again..... I recommend the Habana café on firestone and old school river road... I have had a way better experience there while trying to get my Cuban food fix.
DO
Donte Gentry
My wife and I tried this place after passing by it 1 million times and finally went in to try the food. I had the Cuban hamburger which came out cold and the sampler appetizer plater. All of the appetizers were cold and tasted like theyd been put in the microwave. My Cuban soda tasted flat and I was so disgusted that I asked for the check so we can get just leave. AVOID THIS PLACE. Find another Cuban spot for better more authentic Cuban food that plays Cuban music instead of Mexican music and serves Cuban brew Instead of Mexican beers.
BR
Brad Wolf
Good enough for that Cuban fix. No lines you walk right in (hello Portals take notes). This is only for food, no bakery here. But it does have all the waters, juices and weird fruit smoothies you would find in a Cuban deli, even the nasty yet popular Papya liquado. (smh) The hours are great too from 10 to 10 but call ahead if its close to closing. Like most mom and pops they can close early or extended hours based on traffic.
MO
moses hidalgo
This was my first visit to this place, and it will certainly be the last. Absolutely the worst service ever. Items that were ordered were brought to the table extremely late or not at all. They only treat the Cubans well. Our server was very nonchalant about forgetting some of our food items or her bad service in general. To top it all off, the mens restroom was the worst smelling restroom ever.
AL
Albert Ortiz
Im sorry. There are least 4 decent Cuban resteraunts in Downey.. Service is a big deal to a lot of people and this place is horrible about admitting her 4 to 5 mistakes per sir down. Dark hair, mid 40s short and sassy.. Not in the good way. This was the last time we go. Get it together Florida owner.. Your losing business
CE
Cesar Bosch
I live 10 mins away , every 15 days when I get my paycheck I take my mom to this restaurant, every bite and sip I take I always close my eyes and it takes me back In time to when I lived in Cuba 5 years ago...the food its delicious the place is beautiful resemblance of cuban history and the service is great.
NO
Noe Gomez Raya
I have to re- review this post, because after many more visits the food started to be inconsistent, and last 2 times our food was served cold. Too bad because I thought this place was very good. Advise for the owner: you need more ORGANIZED staff and a new chef... :) best wishes.
AL
Albert Gonzaz
Very authentic food, lunch portions are a very good size and the service is great. I was pleased to find out that the owners are from my home town in Cuba (Florida, Camagüey) thats the reason for the name of the restaurant, ir dientes have anything to do with the state of Florida
AD
Ada Miranda
Lindo lugar...servicio rápido y personalizado. ..exquisita comida Cubana. .. .lugar al que puedes regresar. Muchas veces..
MA
Marielena Roca
Me gusta mucho el ambiente Cubano es auténtico son muy cordiales los visitó cada dos semanas y salgo satisfecha
JO
Joel De La Torre
Not the best cuban place churrasco they put the wrong beef and they tell you that is the right one they put top sirloin instead of skirt steak waitress had a really bad attitude and they took forrwver with the food not coming back at all first time and last never again
AI
Aide Tule
What do they put in the food? Its absolutely delicious!!!!! Head over heels for this restaurants Great service, exceptional tasting food, and relaxing environment. The restaurant could use a facelift but what does that matter if its delicious every single time.
C
C Nejme
La comida se ve bien pero desgraciadamente el trato de las meseras es peor que tratar un perro por la cual me fui
RO
Rommel Sanchez
The food its the best Cuban food but the service its one or the worst ever I really hate it because Ill have to stop coming here ntil they change the waitress they are super rude and it takes them for ever to take the order