Address: | 5897 Lone Tree Way, Antioch, CA 94531, USA |
Phone: | +1 925-755-5031 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
WA
Walter R
I like Panera Bread but, today, they gave me very poor customer service. I ordered and paid for Soba Noodle Soup and a you pick 2 soup/salad combo to go. They later found out that they do not have the Soba Noodle Soup. The server kept on insisting they can replace it with pasta. I dont know if it was for convenience (if the price is the same) but how exasperating can anybody be. She finally stopped offering the pasta when I told her that "pasta is not soup". Duh!!! I told her I wanted the Soba Noodle Soup replaced with a cup of Chicken and Wild Rice. They did not want to prepare the replacement until after I paid $5.77 for it even though I had a credit of $8.75 for the Soba Noodle Soup. What were they thinking! That I will I run away and not pay for the $5.77 cup of soup and not get my $8.75 refund. Please, have some trust; dont insult your customers.
DO
Donna Woods
Ordered sourdough bread and some bagels online. It said it would be ready in 10 min. I got there 15 min. later and it was not ready, then they took another 10 min looking for the order, it was getting ridiculous! They finally found it and proceeded to get my order with no rush at all. When I asked what happened, the lady simply said, "oh we didnt see it", WHAT!? The people that work here are a joke! I ordered it online because I was in a hurry. Well that didnt work out!
DE
Deena Foley
Nice vegitarian options. Easy computerized self order terminal, that offers the option to purchase discounted pastries before you submit. Food was ready in under 10 mins and was super yummy! When we couldnt finish, it was easy to wrap up our food and go. Up at the counter they had a little area with different size lids and boxes. Very convenient! Bathrooms and dining area. The staff were friendly and attentive. Overall a nice place to grab a quick bite!!
KE
Kelsea Weber
Panera has amazing food and is a great place to study and eat with friends. However, IT IS FREEZING COLD IN THERE !!!!! Bring a jacket to be comfortable. Sundays are really busy but the tables are large and the quailty of food makes this place my go to spot for lunch and studying. :D
A
A Private User
Love this place !! They have a great selection of pastries , salads, sandwiches, soups etc. Try the chicken bbq salad or the sierra turkey and trust me you will be hooked !! Even there pastries are to die for !
A
A Private User
This place is great! Its got tasty food and pastries, friendly staff, and a warm environment. I can comfortably spend four hours there. And I cant wait to come back!
NI
Nicole Sawin
I love this place! The service is great, the food is delicious and the staff are friendly. The entire team makes a welcoming environment and a lasting experience.
TH
Thomas Irwin
Bad customer service and quality of the pastry dramatically down. Size of pastry almost cut in half . Price did not drop. Very expensive for what you get now.
MA
Maegan bascio
Very rude we paid with a $100 bill and the girl ringing our order up went to the side and yelled " Oh my god I hate when people do this" and looked back at us.
JE
Jes Seaman
Decent food for a chain. We have breakfast here once in awhile. Busy during meal times, but you can order ahead on the website or kiosk they have inside.
KE
Keisha Brown
The food is always fresh and very tasty. I love that its healthy and the Customer Service is AWESOME. Anyone uys always so nice and attentive to me.
DA
Dan Grant
Too bad when you use the bathroom they clear you table and throw away your whole salad that you took 4 bites out of.... and i took a leak not #2
TO
Todd Mendez
Love the atmosphere here, very low key, and the food and coffee is fantastic! But I especially love the pastries, very fresh and not too sweet!
MI
milton trigueros
Love this place the food, employees, location but their coffee sucks. I realy hope they make it better to realy enjoy the delicious pastry.
DA
Dayo Famodun
Healthy options for thoes day I want to eat light. My all time favorite is the spicy thai salad and the napa almond chicken sandwich.
ST
Stephanie Barron
$9 for the new plates of pasta woa.. panera is used by more students on a budget than anyone else so i find that pretty absurd. :/
CH
christina bowens
The freshness and the service is great just a little too much personal conversation in the prep area other than that perfect..
JO
Jose Sanchez
Ordered chicken noodle soup and it was mostly broth. Next time I want soup I know Panera Bread is not the place for me.
BZ
BzyMoM Far East Bay CA
Get there before noon if you want a better selection of bagels. Hot chocolate could be hotter. Busy lunch hour.
LE
leslie kumple
Just messed up my morning no cream cheese on my way to work with no breakfast thanks this is unacceptable.
KA
Karen pineda
Had a great experience! Tim at your Antioch location made our experience at Panera Bread so enjoyable. YAY!
MA
Mary Katreeb
I love the new addition of their peach blueberry almondmilk smoothie! So nice to have a non dairy option.
A
A Private User
French Onion Soup- My favorite. Good pastries. Coffee in caraffe were good. Atmosphere is real nice.
ED
Eddie Nowacki
All the staff are great and the food is not bad either. Put a smile on my face every time I come here.
VE
Venita Kelly
A nice place to eat and spend some time with a friend, a working lunch next or coffee and a pastry.
JE
Jenn Sopoci
Although I LOVE their french onion soup, I am not very fond of the prices. Lightweight ridiculous.
MI
Michele Ann Linteo
We enjoy healthy and fresh foods so Panera Bread has all that we need. Delicious!
RA
Ralph Ezard
Simply excellent, nicely presented and served, lunch at reasonable prices.
JU
June Enriquez
Nice place to p / u quick bite, meeting place, kid friendly to hang out
AD
Adam Bellmore
Crowded with high school students often but still good food and service.
JO
Joe Shmo
No seasoning. No flavor. Ham sausage cheese avocado on wheat.
MI
Mike Mora
Super slow. Employees look lost in space, confused and slow
SP
Spence Rogers
Sloooooooooooow. It takes 45 minutes just to order my food!
JU
Justin Miller
love their french onion soup! Great sensible meals
KI
Kirstie Samnath
Always got a crowd here, but its worth the wait
AM
Amanda Adkins
The food is great and the service is awesome
JO
Joanna Barragan
Friendly great service and delicious food.
PA
Patrick Mogianesi
Nice atmosphere, but expensive for a chain.
A
A Dee
Great fresh food & wonderful service!
WA
Wade Pritchard
Food is good, but expensive.
LE
leah neal
Fresh food, fast service.
CR
Crystal Clark
Healthy eats. Expenisive
FR
Frances Nelson
Prices are high, though.
DA
Daniella Paiva
Like food sandwich soup
TA
Tara Saga
Comfortable atmosphere.
MA
Maria Avila
Mother daughter time.
CH
Cherish Delaney
Good breakfast
FE
felicia tolliver
Mac n cheese
GO
GO 2XPLR
Good eats