Address: | 1615 W Elliot Rd, Tempe, AZ 85284, USA |
Phone: | +1 480-268-2100 |
Site: | locations.popeyes.com |
Rating: | 3.8 |
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justin michaud
The two consistent things going on at this location is good chicken, and horrible customer service. When you order, they always talk over you. I always blew it off, because I figured they were just having an off day. This last and final time, I went threw the drive through and gave them my order. Brought it home, and found out they gave me the wrong order. I didnt want to make another 15 minute trip back, so I tried calling them and the phone number provided on the web sight and it was wrong. So I called two other locations: one was always busy, and the other nobody picked up. I contacted them with two emails that night and the next day, with no response. I ended driving back down there a couple days later. I told an employee about the situation, and he said, "there is nothing they can do about it. I should have called them". When I showed him the number on the web sight, he just shrugged his shoulders and said, "Thats not our number". I just turned and walked out.
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nashica wint
On tuesday i went through the drive through to order my favorite $5 dinner box wich they brought to my attention was no longer available and that they had a new special for cornbreaded chicken tenders so i ordered that to give it a try hurried up back to work finished it after work got home and was feeling under the weather i wake up at 2 am throwing up constantly so i finally went back to sleep and woke up for work still throwing up got to work and my blood pressure was high and the doctors took my tempeture i was running 100 thats when it finally hit me and my body shut fown completely i got diagnosed with gastroenteritis one of the employees preparing food is not washing their hands like they should i will never eat here again
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Laura Shortt
Great & centrally located, next to I-10 for easy access. I didnt actually know this was here, but my nephew showed me. This store is large w/ lots of seating, lots of sporks & napkins, TWO of those cool giant multi-option drink combo fountains, & very sweet & happy to help, staff! Theyre open pretty late & their food is uber yummers! I absolutely love the mashed tatoes & gravy cause of the spices & bits of, bitty stuff, lol!!! Coleslaw is so yummy too but all their sides pretty much are! Prices are a bit expensive but when ya think of quality & variety, plus not made from mutant chickens like KFC, then price evens out, ha!
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Reechelle Guerrero
The staff was amazing! Very friendly insured that my order was correct even took the time to find me the best deal we came close to closing time and they treated me with the utmost respect and not a bother for coming in so late i appreciated the staff and this location for going above and beyond for me especially being a traveler the friendly-ness was unexpected I defiantly recommend this location thank you to the staff for making my night
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Felisha Loving
Today i decided to return to the same location i had to leave a week ago, due to the horrid drve thru service and went to McDonalds instead. BUT THOMAS, who waited on me today was a redeemer. He was so nice, his smile, his attutude, and customer satisfaction was wonderful. I have been to many clean locations, the employees made it horrible. Thomas and the front line today was great. Kudos Thomas.
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Michael Fisher
Go BEFORE the night shift. Long story short -I got terrible food at night, went back during the day and they made it right AND gave me a feedback form that got me free 2 pc. I went back at night to redeem it and the food was terrible again! Clearly the night shift (after 7pm at least) are bad...both times it was the drive through and both times the food was just O L D. Lunch was great...
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Jesus Ramirez
We love this place great food and staff chicken is always fresh and fast service and to the people complaining about the spicy chicken being to spicy what do you EXPECT ITS SPICY CHICKEN and to the people complaining that the lines are long during lunch time what do you EXPECT ITS LUNCH TIME EVERYONE IS OUT GETTING FOOD overall great food here actually going today to eat here
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Angel Tufo
This popeyes is one of the greatest experiences of my entire life. They specifically cater to my needs. got the best water cup ever. atmosphere, pretty dope. hell yeah. they also have wall plug ins at the table. not every one though . the lady at the front desk, had some weird makeup. its all good though.
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Brian Becerril
This place is the best one might not be the nicest but my dude in the back singing lionking and keeping some good conversation always digging my tunes. Good to roll by and see people acting people instead of deliberately kissing ass this early to mid day crew is definitely on point and charismatic .
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William Bobo
Dont believe all the people theyre hating on this place the food is great I was waiting in line for 5 minutes for my Cajun fish and because of my way the lady said she put extra fish and to all the people that are saying this place is too spicy well hello it is Louisiana spicy Cajun food home Cajun
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Mariyah M
I love Popeyes food and this location happens to be the closest to my home. However, every time I come here they screw up my order... I never say anything. Now Im fed up and my advice to this location is to start hiring people that actually know how to pay attention and follow instructions.
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Robert Green
Im here right now, my wife and I have been waiting for 30 minutes. They asked us to wait in the parking for lot across from the drive thru because its messing up their time. Were going to get our money back right now with no food. Worst experience with Popeyes Ive ever had.
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Cindeless M
The employees at this location are rude and the food is not popeyes quality. The girl taking my order was rude, the people that gave me my food were rude, and fries were old and soggy and the chicken was not crispy and flavorful like it usually is. Not a good location.
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Marcos Lopez
I happen to be at the restaurant drive thru at 10:12 PM they told that the restaurant is close on Siri shows me the restaurant closes @ 10:30 pm my pregnant wife she was craving their chicken I was very disappointed how lazy they were
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Shawn McLoughlin
I work close by, and have picked up food on several occasions for co-workers. Ive had nothing but terrible experiences. In fact out of the last 5 times I went I was given the wrong order on 4 occasions. Not recommended at all.
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Roark Summerford
Thomas is the man he is 100% everytime were in there for lunch. Love THIS location. Clean. Fast. Great Air conditioning... yeah the food is awesome too. Not gonna lie, its almost a weekly stop. Gets my fried chicken fix done.
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Cynthia Diaz
HORRIBLE! I ordered at 3:26PM & didnt get my food until 3:51PM. I called & asked wheres my food! & she said " managers were changing shifts" Uuuh thats not my issue...you need to change the managers to better ones.
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Bill Ragatz
Im giving 5 starts for today. We went there after they first opened and we were not impressed but things have changed. The staff was very friendly today and the food was good. Will put back on regular stop.