Address: | 7507 S Power Rd #104, Queen Creek, AZ 85142, USA |
Phone: | +1 480-840-3300 |
Site: | coldstonecreamery.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
SC
Scott Flathers
Not usually one to post a negative review, but this Coldstone was definitely sub-par. I went in 2 nights in a row, and each night the employees were sloppily dressed, no apron, no visor, only about half of them had their name tags. The employees didnt have the covers on the Ghea, and almost all the Ice Cream was mushy and soft beyond the point of enjoyable. The second night we went in there was a middle-aged man working, I assume the franchise owner, wearing a plain T-shirt and shorts, a very unprofessional vibe. We went for a shake this time, and the employee didnt even offer whipped cream on it, or anything, AND the shake was only about 3/4 of the way full. Last time I will ever go to this store. A few nights later we tried a Coldstone up on Val Vista and Baseline and I had ZERO complaints. I was a manager at a Coldstone Franchise in Southern California for almost 2 years, and In that time I never came across such a poorly run Coldstone. Im surprised this store is even allowed to keep their franchise name.
A
A Private User
There could be more tricks they attempt. Watching ice cream fly in the air is always fun to watch. Remember entertainment always brings more business. Little expensive but get the entertainment up and itll be bumping again
CA
Cameron Flewellen
I love the ice cream, it is just too expensive to go. I know the owner and he is really nice, and so is his wife. Having worked there in the past I can say that the ice cream is made fresh, and so are the waffle cones.
JA
Jason Frizzell
The ice cream was better than expected, and they were cooperating with my kids junior high to do a fundraiser for a teacher diagnosed with breast cancer. Awesome way to give back to the community.
JE
Jessica Dohrmann
Very friendly and accommodating! The owner thoroughly discussed cakes with me over the phone and they created a DELICIOUS custom cake that same day! Great service and delicious treats!
CE
Cecil Buckhannon Jr.
Friendly staff and amazing ice cream! This is one of my familys favorite treats! Now that the Pokemon Go game is available my only wish is that there was a Pokemon Stop nearby!
GR
Greg Torres
The staff was really nice and helpful. They provided some tasty samples to help us make our decision a bit easier. I would definitely be back if Im in the ice cream mood
LA
Lauren Aguinaldo
This is the only place Ill buy cakes for my kids birthdays! Always so good! We also come for ice cream quite a bit, I love the Coffee Lovers.
RO
Robert Smith
Great service even though some of the employees seamed new. Everyone was friendly and helpful in getting my kids orders made to there liking
AR
Arlinda Cassa
Really clean lovely place has the best ice cream I have ever had before my personal favorite is the birthday cake remix I highly recommend!
JU
Justin Pryce
Mmmm ice cream. Pretty standard Cold Stone. Ice Cream is cold and the sugar is flowing. Cant go wrong with that. Recommend
CO
Conrad M
Avoid coming on a Friday or Saturday night unless you enjoy long lines. Otherwise a great location with friendly staff.
AN
Ann Warner
First time ice cream is really good but very expensive other than that the place is clean and friendly help
ER
Eric Dupree
Great ice cream, always friendly service. The kids love this place - better than Baskin Robbins!
JA
James Hansen
Ok so CS was the bomb 17 years ago. Bye-bye now its time for cold stone to reinvent itself.
MK
Mk7 Miggy
Coldstone is always good but this particular location could use friendlier staff.
TR
Trevor Miner
Flavor is exactly what youd expect, but the staff could be more friendly.
SK
Skyler Shelton
Really tasty ice cream! Clean and casual and the service is friendly.
JA
James Carter
Very pleasant staff always friendly even when they are crazy busy!
JI
Jim Howey
Chocolate with bananas and strawberries, best combination ever
RE
Red FX
Locations been here awhile and they do a fine job.
TA
Tammy Sigdestad
Love it!! Cookie& Cream Shake was Awesome!!!
A
A Private User
Give them a tip and they will sing for you!
DA
David Call
got my free b-day cake ....love this place
CA
Carter Myers
Always great service and awesome icecream!
A.
A.E. M
Clean store fast service friendly staff
DR
Drew Tryon
Fun and happy staff...Ill go again!!
JU
julio nuñez
Great place to have a great dessert
IA
Ian Harris
Friendly people and good icecream.
SH
Shaun Bahadori
Best chocolate ice cream cake ever
ME
Melissa Krainski
Its cold stone, whats not to love
VA
vanessa garcia
Fast service and yummy ice cream
AA
Aaron Kirkland
Friendly staff, great ice cream.
MI
Michael McGlothlin
Great ice cream. Good location.
RO
Rob Nelson
Delicious ice cream.
JU
Justin Davis
Always satisfied.
JO
Joshua Whynott
Great ice cream
NA
Nancy Foote
Yum. Yum. Yum.
HP
Hpets
Great flavors!
JO
Jonathan Towe
So delicious
AM
Amanda Harris
The best
TO
Tom Baker
Obvious