Address: | 2740 W Bell Rd, Phoenix, AZ 85053, USA |
Phone: | +1 602-993-8888 |
Site: | jcsushibarchinese.com |
Rating: | 4.1 |
Working: | 4–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 12–9:30PM |
WE
Wendy Clements
Wish I could give ZERO stars!! WE have eatten here before and it was just fine. Came in tonight and ordered a Wonton Soup to share between 3 people. Gave our sushi order 5 minutes after ordering the soup. We sat there for over 35 minutes after the soup was finished. Our server came by once, in the 35 minutes, to say "are you ok" which I know she was asking about the empty beer glasses on the table. We were ok on the beer, we were waiting on our sushi. After the 35 minutes, which there was a 6 year old at our table, we got impatient and asked another server what was going on with our food. We were told that our server forgot to put in our order, and that was why we watched everyone else get their sushi before us (we were watching him make it. as its fun to watch.) When we asked our server where our sushi was she denied not imputting our ticket for the sushi. There was maybe 10 tables in there with a at least 2 servers that I had observed working. Plus someone behind the bar. So a totqal of 3 in the front of the house. We paid for what we had consumed and did not wait around for the sushi as we didnt know how long until it would FINALLY show up.
ME
Megan Clyne
Been here a few times... The food is absolutly wonderful!! We have loved everything we have tried. The kung pao and the lo mein are the best I have ever had! I am not a sushi fan but my husband is and he simply loves the sushi here! We do take out as we didnt have the best service the first time dining in (which is why the 4 stars verses 5) And the ambiance isnt exacly like what a sushi/chinese restaurant would or should be, but again, the food is excellent. You must try it!! -UPDATE- Been about a month since we were here last... Ordered take out from here tonight and when we went to pick it up we were pleased to see it was remodeled inside! Looked much nicer, more open and more like a sushi/chinese restaurant. Bravo to the owners! We love the food here and now plan to dine in more ;)
GL
Glen Brown
Lets start with the waitress Didnt take my order correctly, should have written it down. While waiting for food I finished my tea, she walked by looked at the empty glass, then proceeded to put napkins on all the tables, walked by again, didnt say a word. Finally I had to ask for more. Mongolian beef: Why do they always have to slice Spanish onions when its scallions that is used to make this dish. Once again swimming in hoisin sauce, yuck. Sashimi: Try taking the pin bones out before serving. Rolls: Fish that had been thawed in water. This kills the flavor. Mayonnaise, leave that off Edimame: Boiled in water and under cooked along with the hot sauce being put on while they are still wet. I can say though this place is clean and that was the main focus of the staff.
TO
Tonia Tamboli
Ordered delivery. Delivery was on time ...about 40 minutes. Did not get the promotional free spring rolls with the $40+ order...not sure why but at this point, not worth the hassle. Egg drop soup was bland. Eggrolls are mostly cabbage and really greasy. Chicken lettuce cups have no sauce....basically plain ground chicken and lettuce leaves. The squid salad was decent. I didnt even try the sushi rolls, but my kids who are usually huge fans barely touched them. The cream cheese wontons were mostly wonton which is not a complete surprise...all in all...quite disappointing for the price. Wont eat here again.
RE
Reishi Glows
First, the sushi rolls I tried were decent, Philly and salmon avacado. Second, I ordered chicken pho, it was bland and the chicken was way too chewy, I told him I can not eat this, can I switch it to steak instead. Also, no Thai basil? Whhhaaat? They said theyll take the chicken out and throw the steak in same bowl I just had ..(okay?). Long experience short, I do not recommend pho from here, I left a half full bowl of pho unfinished for the first time in my life. Check out Pho Avina instead, full of flavor and 2$ cheaper. Service was good and sushi from what I tried was decent.
RO
rose deguisne
Ordered thru Grubb hubb. Food came quickly but we are only a mile away. Food is marginal at best. Not as good as Mr cooks but they dont deliver this far. I ordered drinks but apparently they didnt get placed however when I called the restaurant thinking they had forgotten them the guy who answered the phone first told me I had to wait an hour for his boss to come in and then he hung up on me THREE TIMES. Seriously for a five dollar mistake on a 37$ order you can have sent two drinks a mile up the rode. To bad your service is horrible you just lost a customer.
JI
Jill Rush
Our first time here was amazing service was good, food was hot, tasted good, and sushi was 50% each roll. This time service was slow, gave hot tea when I said iced which he fixed, food was not hot at all more like luke warm, and sushi was 40% but not each roll. The waiter said thats what the computer does I disagree why did we get the 50% each one then the first time and change your advertised sign then to 40% taken at end if you get sushi. Sushi was good a little loose in the roll and was hard to pick up. Will not be back.
JA
jay glass
Received the flyer in the mail, thought wed check it out, especially as so few deliver in our area. Ordered the Mongolian Beef and Kung Pao Chicken Dinners and Spicy Tuna Tempura Roll. Also got a free california roll for order being above 25$ Everything was AWESOME, tasted excellent. The egg rolls that came with the dinners were huge and it was pretty much enough food for 4-6 people or two nights of dinner for two! Delivery was also pretty quick! Keep it up!
HE
Heather Swan
Stopped in here one afternoon for happy hour with my boyfriend and wed just missed the happy hour time but we figured wed stay and give it a shot. We were the only people in the bar and that meant we got great service (a little too eager to chat us up.....he seemed a little bored). Food was good but I was sad that theyre a beer/wine/sake only place. Overall, I would come back during happy hour pricing but not regular pricing; it gets expensive real quick!
RO
Rosie Quintero
JCs is great food, good service. Had jalapeño chicken, cup of egg drop soup and Las Vegas Roll. All great (requested light on sauce for Jalapeño chicken) and was made to perfection. Service was excellent, provided by Cashies (U.S chosen name?) Place was clean, food was excellent, service was great prices super descent. We had not been by for a while and astonishing the server remembered us ☺️ thats a sign that they are focused on customer service.
AL
Alyssa Fitzgerald
Got a coupon for 50% off sushi rolls in the mail and decided to give it a try. Stopped in around 8pm on a Thursday and it wasnt too busy. We were seated immediately and only waited about 10 minutes or less for our 3 sushi rolls. Very friendly staff and it was awesome to watch the chef prepare the sushi (we were seated close to the bar). The food far exceeded our expectations. Itll be our go-to sushi place from now on!