Senor Taco
| Address: | 525 N Estrella Pkwy, Goodyear, AZ 85338, USA |
| Phone: | +1 623-925-8601 |
| Site: | senortaco.com |
| Rating: | 3.8 |
| Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–12AM 6AM–12AM 7AM–11PM |
Location
Photos 100
Reviews 8
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Rachel Toledo-Miller
We are fans of Señor Taco for quick "authentic" Mexican food. Service is always good and quick, prices are affordable, and portions are big. I say "authentic" bc there is an American spin on some of their menu items, but its good food, fresh ingredients, quality cuts of beef for the carne asada & shredded beef. Were always happy with it. Tonight was extraordinary & I am super happy with the service we got. The cash registers, credit card machines - and the entire FOOD ORDERING system - were down. The staff remained calm, poised and friendly. They improvised on how to take orders to put into the kitchen, and they worked out how to get the orders out to waiting customers. As for payment, honor system. They said just to settle up on it next time we come in. Not just "me" we, "we" was everyone coming in. They said its not the customers fault the system is down, and their job is to feed people, and they were happy to be able to continue to do so. In a day and age where just asking for "no lettuce" makes a lot of front line employees head explode with confusion and they suffer a total inability to process any request that is not "not in the script" the team working tonight are true professionals. A lot of stores would have closed up their doors and turned off the lights for the night, bc they wouldnt have been able to figure out how to put orders in without the computers running. Let alone staying calm, remaining friendly, and still giving great service. And, they were giving the food away on the honor system ... like a neighbor would. A huge thank you and round of applause to everyone working tonight! Job well done, and I will be in soon to pay for my order - not bc I have to, bc they didnt even take names or anything - but because youve earned my respect!
CH
Christopher Struck
Poor service. Went in last night 6/30/16 to order... ans where do I start. Well as Im ordering the girl answers the phone mid order so Im just standing there. After she passes the phone to a Co worker rolls her eyes at the person with a complaint. OK rude I thought but hey its not me. Well after Im finished ordering never tells me my total just took my credit card out of my hand. OK whatever. I say thank you after I get my receipt.. no response... as my food is brought to my table in front to go the girl says "here" and just turns to walk away. I say thank you again. No response. All I was thinking was why am I saying thank you? Shouldnt they say that for my business? Anyways as Im walking out Im thinking to myself the 2 girls raking orders never even smiled once to any customer or greeted anyone as they stood there to order... what I say to these young ladies is if you dont wanna be in the hospitality industry then find a new job. To the owners please re train or talk to these ladies as I will not be going back until there no longer working there. The other 2 girls that worked there before where way better employees. Its unfortunate 2 because since I moved here this was my go to Mexican restaurant in Goodyear. Not anymore. Ill be going right down the road.
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laura mc.
I cannot fathom why I choose to eat here. It is either some deranged form of torture or I am absolutely willing to suffer from IBS. The cheese that is utilized here can only be described as some form of lightly flavored wax or shredded crayon. I really dont understand why they insist on using "real" beef or chicken considering there is absolutely no taste to discern whether or not it is indeed chicken or beef.Whats the point if it consistently looks and tastes the same? Believe me, I have tried both selections,no discernible difference. The only upside is their salsa.It really is good, would not surprise me in the least if it came out of a can! Would love to know the brand! The chips are decent but they should change out the oil in their fryers more frequently.Hate the taste of diesel engine in the morning!
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Georgina Mercado
There are few times, I mean very very little times I actually hate a place and this place ruined my whole day. The girls working look young and could care less about place ir clients. They kept checking their phone and I was standing for over 3 minutes before she came to take order. Salad bar was dirty, everything look old and dry. My burrito was so cold I had to ask if they could put in the microwave to warm up. The inside if burrito was so salty I couldnt eat it. My kids chicken tacos were cold too and the tortilla got hard within seconds and they couldnt eat it. Ordered side of fries and they were the small skinny fries and were also cold and hard! To top it off we spent like 40 dollars!! I would never go back!
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Jason Castro
One bad experience. Ordered two soft tacos in drive thru. Order took 15min (because I was counting). I was in a hurry so I made it a point to see how long they took. The girl was nice enough initially but never came back to explain what was going on while I was waiting. Only one other car behind me during the wait. Finally she came out to give me my order but never bothered to explain what happened until it I asked and waited for her response. Didnt offer anything either for the wait. I dont want anything for free bit at least tell me why Im waiting so long in drive thru!!!!
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maria hughes
Ordered via drive thru and the wait time here is ridiculous. Tonight i had to wait 25minutes just for my burrito. If I could rate this place zero stars I would ! Half of the time they get my order wrong after I tell them specifically what I want. How do you get an order so simple wrong ?? And usually its not even busy ! The food is great but we will not be coming back to this restaurant anymore because we have given so many chances and this place continues to make the same mistakes... You are losing another loyal customer because of your crappy service.
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Krissie Pace
I usually order via drive through. It is very easy to be patient as the food is being prepared and cooked. I believe that they dont necessarily claim to be a fast food restaurant, and that good food takes a bit longer. The woman at the drive through is always wonderful and has a smile on her face. I am not often in the west valley, but when I am my family and I hit up senor taco. It has become a bit of a monthly tradition. The food always tastes amazing! I am so lucky to find a place I like this much, as I am extremely picky with what Mexican food I eat.
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Heather Mills
We used to love this place but tonight the service and food were horrible. We waited for about 5-10 minutes for the cashier to come to the counter. Once she came to assist us, her attitude to assist us was not there. She was rude and not helpful. My husband and I ordered two Cheese Enchiladas plates and they were all cold on the inside. Our daughter ordered a half order of Carne Assad fries and they were covered with garnish mostly. They had barely any meat on them. We wont go back again....
