Starbucks
| Address: | 5040 W Cactus Rd, Glendale, AZ 85304, USA |
| Phone: | +1 602-843-1871 |
| Site: | starbucks.com |
| Rating: | 3.1 |
| Working: | 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM |
Location
Photos 5
Reviews 21
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Savannah Buller-Ritch
I have never been more upset than I have been with a Starbucks. I have walked in multiple times to this Starbucks inside Albertsons and have had terrible service in the recent months. The so called manager Liz has a poor attitude and is always rude no matter what day it is. They never have anything ready or prepped because she is lazy. She is never actually at the Starbucks store in Albertsons and is always having to be paged to come back to her post. She is usually the only one there because she doesnt like working with others which she has told me herself. She stated she prefers it better that way. So yes her labor may be low which is good but they get no service to make up for the low labor because she is consistently rude and I myself have even walked in seen her and left because I dont appreciate terrible customer service. Why would I want to go somewhere where the person is going to be rude and selfish and only think about themselves. If you dont want to put the work in and be pleasant please dont work somewhere that is customer service oriented.
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Samanta Gil
Terrible! The so called manager there who is the barista in the mornings is rude she is so unprofessional. while she is rambling off with someone else or is "cleaning", She will ask you if you can wait so she can finish what she is doing. 5-10 min pass by then She asks "WHAT YOU WANT" when your going to order. Once I try to order she also will recommend something else then what you ordered and if you dont get what she recommends she rolls her eyes, walks away and starts slamming on blenders and from across the bar she will yell what size I want. Its like it bothers her when someone orders. I dont understand why she is in the business if she hates talking to people. For the first time I decided I would not order and told her Id just walk away since it bothered her so much that I didnt want her peach tea and I wanted a caramel frapp. And when I told her I was just going to walk away she said why and then said okay fine with me. I feel disgusted with her customer service. I will not buy starbucks here again.
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Marshel Greenleaf
Worst service Ive ever received.. First I waited for at least 10 minutes before I had to ask one of the Albertsons workers if the Starbucks was even open.. then when Liz the employee who rudely approached me saying "wud up" to take my order at 10 AM couldnt make my beverage due to her blender soaking in cleaning products. I appreciate the cleanliness but its not even noon yet quick rinse will due. Horrible .. stay away waist of time!
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Brianna Nolan
I used to be a regular but stopped coming because of a couple bad experiences with the manager but I decided to take a chance today.. its like a totally different place! The employees are pleasant, the drink was delicious and they even mentioned a change in management!! Ill be coming here more often!!!!!!!
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Jaysha Meredith
This is my favorite Starbucks! I stopped coming here for a while cause of the manager was extremely rude and seemed to be bothered by having to communicate with customers! But they have new management and I love the staff they have now very friendly and they make the drinks to perfection
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maguire judd
Liz is the manager and really shouldnt be. You would expect better from starbucks on who they hire or who they make manager. She is rude, negative and shouldnt be working in costomer service. She is completely unprofessional. Plus there are so many bad reveiws of her. They arent lies!
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Ana Soliz
No good costumer service, girl was very rude when I was trying to ask questions about the new cinnamon almond frapuccino, she was rolling her eyes and didnt even know anything or how to use the register.
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Denise Jones
They have one barista that isnt very friendly. She also is quite unskilled. While we try not to order from there, we still do at times, but I watch her carefully while she makes my order.
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chris tine
Im amazed that the store director still employs manager of Starbucks. She is INCREDIBLY RUDE in every way. If there was a -0 rating I would give this to Starbucks
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Arianna D
The am girl with short hair is the rudest and unprofessional barista I have ever met!! Not like other Starbucks!!
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Jessica Wilkinson
Worst Starbucks ever. Took forever and when I got there the guy was counting his tips for like 5 minutes. WTF.
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Slade Grove
Inside Albertsons grocery store. As with most license operations limited menu, drinks are OK.. Friendly staff .
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DeVona DeLaRiva
Horrible service, literally got "shooed" away this morning with incorrect drinks.
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Janis Loreal
ALWAYS OUT OF CHIA TEA COME ON NEW MANAGEMENT? I THOUGHT IT WOULD GET BETTER...
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Ashley Galaviz
They have a barista in the morning that is downright rude!
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ALFIE MENDOZA-TARAZON
Great service. Friendly staff. Comfortable environment.
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Airika Martens
friendly and pleasant staff and management!
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Mike VanDenburgh
Friendly and a great selection.
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Papa Crusher
great coffee, super yes!
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A Private User
way awesome! !!
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Jesus Cruz
Yum
