Address: | 1491 N Dysart Rd, Avondale, AZ 85323, USA |
Phone: | +1 623-925-1260 |
Site: | restaurants.ihop.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Eric Stern
ABSOLUTE WORST SERVICE EVER!!! I ordered scrambled egg whites. I received regular scrambled eggs. When I mentioned it to the server, she gasped, but did exchange them for the correct order, however the bacon she brought back on the same plate was very under-cooked. My wife also had bacon, so a comparison was available. The bacon on my plate was so raw, that it was inedible. I let the server know and she again angrily stormed off to get some bacon that was actually cooked. My wife ordered hash browns that were never served. Part of my wifes meal included hash browns, but the server did not serve them. My wife mentioned it to her and she then brought them out, however when the server billed us, she billed each component of my wifes meal separately instead of in total as the meal she ordered. When the bill was delivered, I let the server know that she improperly billed us but she refused to make the adjustment to reflect a meal price instead of the individual pricing. I ended up paying much more for our meal than I should have. The waitress (Marisela) was very rude, but so were the servers who delivered our food and her other co-workers. Upon checking out I mentioned the bad service to the person at the register and she laughed about it. She also tried to take my receipt which provided an opportunity for feedback. I had to ask her to give it back to me after she set it aside in a box next to the register. INCREDIBLE!!! TERRIBLE!!! WORST SERVICE EVER!!!
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Maribell Caldeira
I loved this place for Sunday breakfast. My husband and I woke up late on weekend after long weekdays work. We are 5 minutes away from this place and we enjoyed our weekend breakfast with such great ambience and service is absolutely amazing. Today, we came but a little bit disappointed. We sat for 25 minutes and our server for get about us. Food came dry and cold, as I can see its been seating in the counter for so long. I wish I can get it from there so we can start eating. The manager on duty noticed that we are irritated and jump on board to delivered our food. I would like to recognized Josh Agin, went above and beyond to exceed our expectation and to make sure we will come back as he valued us repeat customer. I can tell that he cared and he loved his responsibiliities. The whole experienced turned into friendship. I wish will see Josh each time we dine in. Guarantee great service and our food is on time. We will come back because of him and Gardenia. Fast and reliable staff. You should valued the greatness of your members to make your business a success.
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LightParanormal
Ordered the biscuits and gravy meal and added sausage to the order. It comes with bacon, hash browns, two eggs and biscuits and gravy. The eggs came out first with the two bacon (missing sausage). Had to tell them I ordered sausage. Then realized one of the eggs was completely dry NO yellow yolk at all. Had to get new one. Waited waited...No hash. They forgot the hashbrowns and had to ask for them for it too. My biscuits and gravy came out ice cold. Packaged biscuits that werent even warmed up and ice cold gravy with zero salt. Finally manager came over gave me new biscuits and gravy. The temp was half a temp warmer and I didnt eat them. They forgot my daughters drink. This place is very hot and miss. Seems like its only ok 1 in 8x I go here. Last time. Will not return.
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Jennifer Ugarte
I went here with my family on a weekday. It was a slow afternoon because we were one of two families there. But I still waited 20 mins for a meal that was not warm, turkey meat that was dry and seemed like it had been out for a while, mashed potatoes that seemed to have been frozen and then just heated in microwave. The bananas on my daughters pancakes were not fresh and the cream cheese filled crepes just tasted awful. For the best crepes go to -Colados Coffee- they have no comparison.The one good thing i have to say about this place is that my waitress was extremely nice, probably to compensate for all the other stuff :/.
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Nicholas Reando
I was very disappointed! I went with my 2 young girls. They chose to go here cuz theyve never been. First of all after ordering our food we had to wait almost 20 minutes for our food. We were served 2 orders while one of my girls had to wait another 5-10 minutes for hers. Out of courtesy myself & my other girl waited till we all had our meals in front of us so we could all eat together. The server forgot to bring us silverware. Finally after waiting a few more minutes our food was cold! I had to bring to our servers attention that we needed refills of our drinks. NEVER AGAIN WILL I GO THERE
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Cody Peterson
Food is ok. Love IHOP but this location has really gone down hill. Employees usually very friendly and all, just the location itself is becoming more and more run down. Food quality has suffered as well but seems more like property and location management issues than anything else. We usually try to avoid this location in favor of another IHOP stopping in for some coffee and pancakes isnt necessary a bad thing. Kind of feel for the staff here, the owner doesnt seem to really care too much about this location anymore.
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cactusface dave
The food is decent but service is awful. I got mine to go and I told her, "I dont eat bacon can you put it on the side? I will give it to my dog"...She gave me an attitude and said "Everything comes on the side!" I go, "Yes but I dont eat meat, can you put it in a separate container or something?" Sure enough, bacon right on top of everything. Listen lady, dont give me crappy attitude and come back with it screwed up! Furthermore, dont be a waitress if you have an attitude. Frikin Avondale
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Marco Rodriguez
I just cant get over the tables so cramped in this joint, hate rubbing elbows on the waitresses the whole time. My spoon flew as this big butt waitress hip checked me in the elbow while I was trying to scoop in some eggs and hash browns, it all went airborne, then she apologized for the unconscious twerk and almost did it to the people behind her, it was like a wilder beast surrounded by lions, no where to turn with that junk in that trunk without knocking over a glass or syrup bottle. Sad
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trent boone
Went here for dinner and I had the best service I have had in a long time the server was very attentive she had the best attitude and you can tell she loved her job never had to ask for anything she had it handled before I could open my mouth I just wanted to say Tonya you are the best and because of you I will be returning if you ever go here at night ask for her believe me she will make it worth you time and money Thank you once again Tonya for you excellent service
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Jasmyn Mesa
Me gusta el Lugar el servicio su comida..no voy seguido, hoy estuve ahí. .hoy no me gustó mi huevito..lo sentí ligeramente crudo. .quizás haya muchos comenzales.les guste asi..a mi no....pero me gusta el lugar!
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Thomas Sutherland
Theyre just too "hit and miss" for anything above 3 stars, I have been coming here for years and 10 years ago it was a lot better than now. Everytime we make regular visits to this location in particular they screw something up!! The last visit my food was under cooked and I couldnt eat half of what was on my plate because of it! If you really gotta eat so Ihop your Probably gonna be satisfied, but your taking a chance coming here.