Address: | 2604 Old Denton Rd #100, Carrollton, TX 75007, USA |
Phone: | +1 972-323-6001 |
Site: | pandaexpress.com |
Rating: | 3.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10:30PM 10:30AM–10PM 10:30AM–10PM |
A
A Private User
I hate this location. Somehow everytime i come it disapoints me. First of all let me say that i love panda... All my family loves it. But really think they should work on the customer service. I arrive with my son and it literally takes the lady 4 minutes to attend me. She was to buisy taking the drive through order infront of me and trying to ignore me.. Although there were pther crew members they werent much help either. Finally she gets to me and i order the kids plate and the two entree plate. For somereason in this location they dont give you much food. Everywhere else they stuff your plate to the point where the food falls off. My son got about six pieces of orange chicken.. And was still hungry. Not to mention the food was so cold. My suggestion is to go to a diffrent location its worth the drive and you will get your moneys worth!!
A
A Private User
I am hoping that this place is near the Super H Mart. We wanted to get some quick food here last week and I was super starving. Never been to this place but the food appeared fresh. We were greeted fairly quickly and the server asked if we wanted a taste test. He took a toothpick and pierced a shrimp in a sweet/sour dish and proceeded to give it to my daughter. The shrimp fell of the toothpick and landed on the counter in front of the server. He repierced the same shrimp and gave it to my daughter. My husband and I were speechless. I said "No!" and he tossed it in the trash. He then asked my husband what he wanted. I was grossed out and I was NOT about to eat any food from this establishment. We walked out. We went across the street and at a Pho Mama. First time in the place and the food was cooked to order, tasty and we will be back.
RO
Ross Price
Where do I start... I have only been there three times in the last two years. The first time I went, the food was terrible and soggy. WHILE I WAS THERE. The second time, I got it to go. Not only was the order completely screwed up ( both a entre and side that I did not order [I ordered orange chicken and white rice and received Beijing beef and chow mein] unfortunately I did not realize until I was already home) but they forgot my rangoons. The third time (the day I am writing this) they were completely closed because they apparently ran out of their most popular entree ORANGE CHICKEN. It may not need to be said but I will never go to this or any Panda Express in the future. Please, if you are reading this, go to another Panda or the Chick Fil A next door. You are not going to have a good time :(
JA
jacob fisher
every time you come here there will be at least one thing wrong with your order. rice not cooked enough, noodles over cooked, veggies both over and under cooked, sauce missing, items swapped for different items on the menu. and its only ever just one thing. they will get everything else right, but blow one small detail and utterly ruin the whole experience. its like a running gag. oh and I can guarantee that no matter when you go here they will be out of at least one menu item they didnt prep properly for. Edit: I have returned and sure enough the 2 sauces for the teriyaki chicken and the spring rolls were not in the bag, when I asked for then I got the teriyaki, but true to form, the spring roll sauce was out. FFS.
JE
Jessica Landa
First of all, let me just state that I have for many years worked at fast food and dining establishments, Panda Express being one of them, and therefor I have empathy for the servers and staff. I have never been so disappointment in a restaurant establishments customer service. I will not be returning to this place nor recommending it. I dont mind the wait nor sometimes the food not being of quality, but when the server is rude, or treats you with an attitude, it is unexceptionable.
SH
Shatadru Chowdhury
Typical Panda Express, so expectations should be what you can have at any Panda. The staff are very nice, smiling and try to make dishes if they are out even late during closing time. Good for a quick lunch or dinner if you like Panda style Chinese food
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Jessica Maldonado
This location has made me wait in line for 30 minutes before without even having an employee come out and say what was going on. Ridiculous. Every time I try to order teriyaki chicken its at least 10 minute wait. Horrible service.
SO
Solace Service Solutions
I have always got fast friendly service at this location. Although I dont recommend going to any panda express around closing, because if its a slow night there not going to make anything fresh and there out of most everything.
JU
Juan Echevarria
Food is bland. Paid $8.23 for a bowl with at leas 3/4 rice and a tiny bit of chicken and veggies. Got a small drink too and the Dr Pepper tasted off. Even the fortune cookie was bad lol. It was stale. Never again.
BR
Brian Higginbotham
Its not Chinese food, but its like Chinese food. Sometimes its fast but often made just in time at busy hours. Thats a good thing, since the food doesnt stay under warming lights too long. Itll do in a pinch.
LU
Luis Ramirez
They are definitely in the making money business. They serve about a third of meat and three times the rice compared to other locations. Also, be to wait a good while if doing drive-thru.
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Gregory Rodil
Muy buena la comida, fresca, hecha casi al momento, y atencion especial
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Isabel Lawson
I love their food. I just dont understand how it is they are open til 10pm but you get to the drive thru at 9:20 and they are telling you they are OUT of just about everything.
JO
Joe Alvarez
Fresh & plentiful options. Ask for a to-go box, which they load up pretty good, in case you want to take a little home for later. Chow Mein & Sweet Fire Chicken my top pick.
A
A Private User
Every time I come here it takes 5-7 minutes to cook the pork. Am I the only one that eats pork? You would think that they would cook it like they do with everything else.
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K Winters
Ordered beef brocoli and mushroom chicken with fried rice for my little girls. There was 1 1/2 pieces of beef. Lots of Fried rice. Thanks... We wont be back.
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Bridget Thomas
Food is never fresh and when it is fresh its because youve waited 15 minutes for them to prepare it during peak lunch or dinner times.
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Francisco Chavero
At 9:35 already had doors locked, was asked to go through drive thru and discuss not have what I was trying to order...
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Nick Mahoney
The slowest Panda Express I ever been too. Waiting 30 mins in the drive thru and at the end the food was cold.
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Gabriela Ramos
Porque me gusta comprar comida de ahi
KA
Katie S
Food and service are on and off. Some times its good and other times orders are wrong and food seems old.
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Benjamin Adgate
Typically prompt and courteous service. They have a tenancy to be stingy with the condiments though.
CY
Cynthia Moorhead
I love Panda Express. I have to drive a little ways to get to this one. But its well worth it
JU
Julio Vasquez
Everytime Ive gone here Ive had to wait a while at the drive thru to get my food.
AX
Axexl3mm
The best pandas Ive been to. Staff is great and they dont underserve food.
MA
Marco Rodriguez
Tables were dirty and the food was meh. I guess you get what you pay for.