Address: | 690 3rd Ave, New York, NY 10017, USA |
Phone: | +1 646-783-5060 |
Site: | fiveguys.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
AL
Alberto Morel
Ive been a loyal Five Guys Burger advocate ever since they opened their store at 690 3rd Ave. I absolutely love their Cheeseburger with all the toppings. Today I must say I had the worst experience I had ever had at a fast food place. I ordered "Two cheeseburgers, all the way, and one order of regular fries and a regular sprite". When my food arrived, I had one cheeseburger all the way, and one plain cheeseburger. Honest mistake I thought, I looked at my receipt and sure enough that is how my order was listed, one cheeseburger all the way, and one cheesburger with no toppings. The cashier had made a mistake when taking my order. I approached the counter to let them know that a mistake had been made. In every other restaurant I have been to, whenever a mistake had been made, they simply took the incorrect order and prepared a new one. That is what I was expecting but was completely utterly surprised when the person at the counter said that "I had ordered incorrectly and that I needed to order correctly next time", in other words, the customer was wrong. They then proceeded to give me all the toppings on the side and told me that I had to add them to the burger myself. They said that they couldnt touch the burger after it had been prepared. WTF was that? They couldnt simply have taken the burger and prepared me a new one? This experience left me feeling completely disgusted with their customer service. I dont know if that was a policy of the Five Guys franchise as a whole, or simply that store. It will be a long time, if ever, that I return to that store. One Unhappy Customer. Store #: NY-1026, Order Number: 30, 3/21/14 2:24:17PM P.S. I was eating with my wife, both burgers were not for me.
A
A Private User
Five guys at 43rd and 3rd The burger was 6.39 with unlimited toppings, what two mushrooms??, 3 jalapeno peppers, 8 small grilled onions on top of a two standard fastfood sized burgers no med rare, no med, no med well, WELL COOKED only. The Fries were 3.59, not bad, alot of it and it was a little greazy of course. Unlimited med drink 2.19, i got the gold peak black tea and diet tea. pretty good though 12.17 sub total 1.08 tax 13.25 total The burger was ok, just like street burgers but cheaper. I asked about a combo deal, NONE. I could have gone to a place on 51st and lex, inside the taco bell for 5.95, with tax 6.46. One fat frozen patty, bigger than the two five guys had, with non-iceburg lettuce, two slices of tomatoes, and a wedge of pickle(when available) ONION RINGS, you heard me ONION RINGS, One can of soda, dr pepper or mountain dew anyone? I could have had two of these combos instead of one five guys meal. you decide.
FR
Francesco Fusaro
Hamburger ottimo, patatine forse un po troppo cotte, però andavano bene. Il personale è un po sbrigativo, ma essendo un fast food, ci sta. Il locale lo trovato un po poco pulito, ma con tutta la gente che ci va, può essere complicato tenerlo in ordine. Tutto sommato ci tornerei per un pasto veloce.
KE
Keli Foeller
Five guys is my favorite burger chain. I was in the city so I had to try this one out when I was going through times square. The place is clean and looks good. It is pretty busy though. The price is more expensive than other ive guys by a couple of dollars I think. despite that, it was good. The orders came out in regular time, which was about 8 minutes or so. it was decent time for the amount of people waiting for the orders. i ordered cajun fries and double burger without cheese. the cajun fries were great but needed a little extra cajun so i asked for it on the side. i would highly recommend this five guys though.
M
M R B
Increíbles hamburguesas! Además refill de muchos tipos de refrescos, y ¡¡Cacahuetes para picar e ir matando el hambre!!. Como curiosidad, te indican de donde viene vienen las patatas cada semana. Fuimos a dos diferentes en nueva York y ambas igual de ricas.
A
A Private User
Five guys is awesome, and I have been to many five guy locations. I went to this one on 3rd ave during a weekday. Maybe it was the lunch rush, but the quality did not seem up to par with the other five guy locations i have been to. Seating was minimal (i think all tables were 2 seaters); obviously in midtown space is limited so i didnt count it against them. Cajun fries for you noobies. Also free peanuts are accessible while you wait.
A
A Private User
Five guys is awesome, and I have been to many five guy locations. I went to this one on 3rd ave during a weekday. Maybe it was the lunch rush, but the quality did not seem up to par with the other five guy locations i have been to. Seating was minimal (i think all tables were 2 seaters); obviously in midtown space is limited so i didnt count it against them. Cajun fries for you noobies. Also free peanuts are accessible while you wait.
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김수정
다녀오신분들이 강추해서.두번이나갔는데. 다남김.한번은 넘배고팠는데도..그닥. 난선택을 다했지만 조화가 좀 짰다. 고기는 넘 질김. 쉑쉑이 훨나은듯. ㄴㅐ입맛엔 아니었음.
CA
Carla Antoni
Os atendentes são mega simpáticos, o preço é baixo e o lanche é bom, mas cuidado com as batatas Cajun Style, o tempero é picante pra valer.
EY
Eyal Erez
Excellent burgers and fries, for a good price. My only small comment is that you need to explicitly tell them what you want on your burger. This is a little bit of a hassle since you need to say: "Lettuce, tomatoes, ketchup, pickles, onions, etc.". They should have a basic set of toppings like every other place.
LI
Lindsey Best
Five guys is always a good choice. The person who took our order, Diego, was awesome and friendly. The only complaint we had was that there was someone panhandling inside for a few minutes. I get that its NYC & it happens all of the time, but while were eating? Eh. No one made an attempt to shoo him off either.
HA
Hayashi kentaro
美味しい。 量が多いので、普通の方はポテトsmall size, バーガーもsingleで充分かも。 肉厚なのでsingleでもマックのダブルバーガー並み。
SH
Shayma Saiyid
The food was incredibly good as always, but there was a problem with the bathroom and as a result customers werent able to use it which is why Im giving this location 4 stars intead of 5. The staff was great and it wasnt too crowded on July 4, 2016 (the day that I went)
DA
David Ledesma
Good burger and fries, but nowhere near Shake Shack. If you dont have too many days in NYC to try burgers, just stick to Shake Shack (amazing burger). But if you have lotsa time (and space in your tummy), Five Guys is still a good place for burger and fries
WI
Wilfredo Moorefield
Five Guys bomb at dagger. The employees are great. Their style goes well with the restaurant and music. I get the fat buffalo and it never lets me down. They also have some limited time sandwiches that you can see on their website. They are so good.
BR
Brice GOLFIER
Ici on mange un bon hamburger avec des frites croustillantes servies dans un gobelet en carton. Le very very fast-food.
TH
Thach Ho
A dingy little burger spot, but the service is good. A loaded burger for about 8 bucks is a good value. You can tell this is no burger king, thank god. Fries are good but not outstanding. Three peanut oil does make a difference.
GU
Guillermo González Márquez
Muy ricas las hamburguesas, cuidado con las papas ya que son muchas, las medianas son hasta para 2 personas
WO
Wouter Mugge
Als je echt Amerikaans fast food wilt, is het erg leuk om hier een keer te eten voor de ervaring.