Address: | 228 Segler Dr, Oak Grove, KY 42262, USA |
Phone: | +1 270-640-6408 |
Site: | facebook.com |
Rating: | 3.3 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–9PM |
JE
Jessika C
I thought i googled food but i must have accidentally googled colon cleanse. I know tmi but i am on the toilet as i write this for the fourth time today and its only 3:00. Im just glad we have two bathrooms or the situation would have been even shitier. we had the food delivered so i have no clue how there service is which even if it was magnificent the way my butt feels i could care less. Im just glad for there sake and my sons i fed him something else for dinner. as for the food itself Im glad it didnt taste good i cant imagine how i would feel if i would have ate more of it. next time Im craving fajitas i will remember dont be lazy and order out just make them yourself its not worth it unless Im looking to loose a few pounds i guess. sincerely two miserable people who ate the same exact thing and ended up with the same results. I wouldnt recommend eating unless you have more than one bathroom and are looking to cleanse your colon.
C
C Policastro
Lets start with the actual building, it was clean inside and the staff was nice. It was EMPTY inside, we were the only ones in there for the hour we were present, we went for dinner during the week. The dinner specials are $9, about $6 to much. The beef reminded me of chef boyarde, you know those canned pastas with the meatballs. Rice didnt have much flavor either. The other people I went with also said their food didnt taste good or had no real flavor. The complimentary chips you get when you sit down, the salsa left a weird after taste in all our mouths. But the chips were OK themselves. The food wasnt "garbage" but I would never eat here again. Ive had tons of better Mexican food and hotdog trucks that had better food than Don Pancho. Dont eat here.
SH
Shenea Andrews
I dont care much for Mexican food but I was attending a farewell for a coworker. I ordered the pizza and fries. The pizza was extremely doughy and the fries were room temperature warm. When I showed the manager how doughy the pizza was he informed me that they microwave it, and that the waiter should not have let me order from the kids menu. He was trying to be a wise guy and change the subject that his restaurant was serving half cooked food to their customers. I told him the point was that the pizza was basically raw and not to serve disgusting half-cooked food to their customers. I made sure to get a refund and I definitely wont be back here ever again.
ST
Stacy Schuler Patridge
Hands down, worst dining experience ever! We got to the restaurant at 8:10 and ordered a water and a Captain & Coke to drink. Our awful waiter, Victor, brought out a glass of Coke and a smaller glass of Jack Daniels...so had to make our own drink with the wrong alcohol. Then Victor came back to let us know that they didnt have any chips ready because they were closing...they didnt close until 9:00. Then more people came in and were seated. It made no sense, we were treated like we were imposing by coming in an hour before they closed. We paid for our incorrect weird drink and left. DO NOT waste your time!
A
A Private User
The only reason Im giving a star is because the manager gave us 50% off one of these disgusting meals. I ordered some tacos that were super dry and when I tried telling the waiter that I didnt want tomato he questioned me as to why?! My husband ordered the #6 and it was even more disgusting ! Beware of the beef its not shredded its ground beef. Overall if I ever come back it will only be for the margaritas not for this dry nasty food. DONT WASTE YOUR TIME or MONEY
BE
Bernie Kumiyam
The tables are always sticky, menus are never wiped down. We tried there delivery after an hour we had to go to the restaurant because they never showed when we arrived at there restaurant they handed us every excuse in the world we cancelled our order but was never refunded our money we ended up back at the restaurant trying to explain the situation but it took so long because the staff spoke half english half spanish. We will NEVER use or visit this place again
BE
Ben Dodd
The food was really good and the price was decent. Our waitress seemed a little incompetent. i get that its a mexican restraunt but she could barely understand us. we never got a refill and it took a while of us sitting there waiting to get our check. the other waiters and waitresses seemed fine. unfortunately we had one with short hair that kinda ruined it for us
KA
Kate Clifton
The food is always fresh from this restaurant. The carnitas are very delicious. I believe this location is under new management, and it shows. The place feels cleaner and the service received is always excellent. I recommend their horchata, tacos de carnitas, and their tamales. I also found out they source all their breads from a local Mexican bakery on 41A.
EL
Elizabeth Micik
I actually really enjoy the food. Coming from Los Angeles that is populated with Mexican food I am picky. I havent found many places near that I like. My husband took me here I truly enjoyed it. I come here whenever I crave Mexican food. They give good portions. I love the fajitas... plenty of shrimp and chicken.
A
A Private User
Im not one for terrible service or bad food and don ponchos had neither. The waiter was courteous and our food was prompt as well as very delicous. The margaritas were a plus (very authentic). Don Ponchos will most definently see me as well as my wife again.
MY
Myranda Schreiber
Food is so good. But there customer service sucks. We tried 4 times to place an order and theyd answer and we tell them what we wanted and the would just hang up in the middle of it. We finally went to the other one and got food there.
A
A Private User
Just ate at this restaurant, found a hair in my food. Their "Original" rating was a 77... they brought it up to a 99 on their re-inspection. This tells me that their "Standard" is a 77. I will never return to this place again.
BO
bob stuerke
Used to eat here regularly and love it. The food is great but the wait staff are a little lacking. They got both of our orders wrong today. They are friendly and helpful but spend too much time "BSing" with each other.
JO
jonathan lin
Mediocre food, dirty bathrooms, overall terrible dining experience. Will never go back. Manager was extremely rude and tried to rip us off by overcharging on menu items. Dont support criminals
RI
Richard Lestienne
Good food fast . Authenticity Mexican ... Good drinks made strong . The huge margarita top shelf is good but pricey .. I wish they would bring back buy one get one .. overall top notch place
GR
Greg Martin
Anyone who would consider this Mexican food hasnt ever had authentic Mexican food. The food tast like garbage, youre better off eating at Taco Bell and getting higher quality Mexican food.
A
A Private User
Well I would have given a decent review on this restaurant but once I was done eating I saw a roach crawling on the table. Gross my throat began to ich immediately
AL
alberto pazos
Ive been here 3 times already asking for horchata and nothing, what kind of mexican restaurant doesnt have it?! They sell it at walmart for crying out loud!
DE
Deanna Shipman
Went there last week and my husband found a live roach in his meal. Will not be returning. The staff did not charge me for the meal which was nice but yeah.