Pizza Hut
| Address: | 1550 Crest View Dr, Hudson, WI 54016, USA |
| Phone: | +1 715-386-8812 |
| Site: | pizzahut.com |
| Rating: | 3.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 55
Reviews 18
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Steve Henzler
Absolutely will never go back to this Pizza Hut. I dont frequent them much anyways, but my son earned his Book it slip for a free personal pan pizza so I thought it would be fun to take my kids there. When we got there we were seated right away and I asked for a high chair for my littlest one. The host said no problem and went to get one. Well we waited for a bit and he came back and said they were all being used and that his manager was to look into it. OK, no big deal. So we waited for a bit longer, and no one came over, so I grab the host and said we will just take a booster seat in a booth. The host said OK, so he moved us to a booth and got us a booster seat. Worked out fine. But after he got us settled in, he never asked us if we wanted something to drink right away or crayons to go with the coloring papers he gave us for the kids like the other people were offered when they were seated. And when you are there with little kids thats helps them keep occupied. So we waited and waited. Finally way too much time went by and no one ever came to our table. I then went up to the front counter pretty angry and asked for someone to please come and help us, and said we had been sitting there for quite awhile and was offered nothing yet. At that time our waiter came out of the kitchen and said he was about to come. So he apologized and I understand it can get busy and the waiters get behind so I told him no problem. So we then order right away. We ordered our drinks and food. For food all we ordered was two little personal pan pizzas and a medium regular pizza. The waiter brings us our drink right away. So we wait and wait and wait for our food. While I am waiting I am watching other people coming and being served there food already. And they are ordering a lot more stuff then we did. And one point after waiting too long as is, the waiter came to tell us that the personal pan pizzas should be out soon. And I am thinking well what about the medium pizza as well? It should not take this long. But while he was at the table I asked him for a glass of water for my daughter because we waited so long she had already drank her chocolate milk. He said no problem. Well that never came. So as I watched another table that was seated way after us get there food before us again, I had enough. I told the kids we are leaving. We got our stuff on and told the staff (might have made a bit of a scene) we are leaving and I am not paying for the drinks and I want my sons book it slip back, which they gave back. I explained to them it had been the worst service Ive ever had and cant believe that our simple order was taking that long. I explained that I watched multiple tables get seated after us and get their food before us. They didnt have much to say. I dont know that Ive ever been that worked up in public. We were there for almost an hour and never once got our food. And think I am stupid for not saying anything sooner. I was pretty patient up until I had enough. Its unfortunate because I think the Book it program is great and its nice having that Pizza Hut so close for us, but I guess Ill have to go to the one in River Falls.
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jon hayes
Buffet is priced well but a waste of time, got food poisoning the last time I went on 02/02/17 and the pregnant waitress was the worst server Ive ever had in my life, not once but the last two times I went there I got stuck with her. If you decide to go, order a pitcher for your drink because youll never see her after she brings your first drink.
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Astro Gaming Network
Have had many different experiences with this particular Pizza Hut, quite consistently the service and food proves to be great. As with many restaurants in Hudson, the menus like to change. The only thing the slightly bothers me is to see many of my favorites go. This can be quite frustrating, but nonetheless a great place to go.
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Andrew H
After an hour and a half of waiting for my pizza, I talked to Rick (the manager) and he said he wouldnt be delivering my pizza because the roads were bad. I live 5 minutes away from Pizza Hut. I asked for his name and after he replied "Rick", he hung up on me. Needless to say Ive contacted Pizza Hut. Im now a Dominos customer.
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Steven Berling
Our go to for pizza. I have frequented here a few times in the last few months and everytime i go in they are incredibly friendly and professional. For a young squad this is refreshing to see. Keep up the good work! They go out of their way to make sure you are happy.
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Michael Traynor
The staff was super friendly and made sure everything was good, apologized for the lil bit of a wait and there was no need to. Love pizza hut and this place is clean and nice, and have great service and made sure a needs where met. :D THANKS
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yaroslav titov
Ordered at 9:00pm talked to Alex (manger) told me 30min for delivery. . Called them at 10:10pm they said place was closed and they said driver is outside cant find the place. Didnt get pizza bad costumer service. .
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malachi hudson
These guys are awesome. Best staff imaginable. Ive had them murder my pizza with cheese (successfully) and as of recently they made me a whole new pizza because of one tiny detail(square cut). UNREAL. Thanks guys!
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Desmond Bradford
Awesome service and great pizza. Truly the best Ive had in a while. The dining area makes it easy to sit down and place an order, and get a taste of your pizza nice and fresh only seconds after leaving the oven.
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A Private User
Ordered a pizza for delivery. After 4 phone calls and 2 hours I was told it was ready for pick up, didnt qualify for delivery. Marissa could have told me that on the first call.
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Joel lockbaum
No gluten free options available despite advertising as such. Called to confirm, ordered, got salad, then told not available. Poor service
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Jackson Webster
They suck no buffet took 3 days days for them to get my pizza delivered and I live only 25000 miles away from it and it was cold like wth
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Alex titov
Called this place placed an order waited 1hour 45 min no response called talk to alex manager/phone guy gave me bunch of bs. Place sucks
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A Private User
We always have a wonderful time dining in...the food is always great...and take out is always fast and friendly...
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Matt Howe
Pizza huts are disappearing. The crew here works hard to keep your experiences positive. Ill keep going back
JU
Justin Brewster
Very good service and awesome food, havent been let down at all yet. Competitive with dominoes price.
JU
Julie Markgraf
It was great. We eat at Pizza Hut. At least once a week. If you want something different just ask.
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Anders Nass
Bad service and no server refilled my drink the whole time Needs more workers. Terrible experience!
