Buffalo Wild Wings
| Address: | 2101 S Oneida St #100, Ashwaubenon, WI 54304, USA |
| Phone: | +1 920-429-9464 |
| Site: | buffalowildwings.com |
| Rating: | 3.8 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
Location
Photos 100
Reviews 13
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Rosie Story
We ordered take out and had the worst service. What is worse is that after speaking to the manager about the experience they asked for my address to send me coupons and they never came. Im not one to be demanding free stuff after a bad experience but after being in customer service for 10+years I almost walked out. After we ordered the take out an hour ahead of time, got there and had to wait 20 mins. Longer than if we would have come in, sat down and ate, then the french fries were ice cold and soggy. They never apologized and we paid full price. After waiting a good 8 months for them to send anything in the mail I will not be coming back here and hopefully this helps from people expecting you are getting even remotely good service. One of the worst experiences Ive ever had. I would advise anyone not to go there and the owners should be ashamed of how that makes the franchise look. After reading some of the reviews it sounds like they need to update their management to someone who cares about their job.
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Tania Huycke-Phillips
Tends to be packed with people weekend evenings. Service is decent. Wings arent my favorite. The rubs dont tend be applied too long after deep frying so I end up with naked wings and a pile of lemon pepper seasoning at the bottom of the basket. However, I do like a lot of their other food, especially the fried pickles chips. A lot of the mixed drinks are tasty as well as the flavors lemonades. The tables seemed to be packed a bit too close together - it can be a little uncomfortable. We specifically choose to sit in the bar area to be with other adults. I dont appreciate when they seat families with small children in the bar area, especially when Im stuck on the shared bench seating with jumping 3-5 year olds while Im trying to relax and enjoy adult beverages. Bar should mean 21 and up only. My husband and I like doing the trivia and watching hockey there.
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Cybil Martin
Usually happy with this Buffalo Wild Wings until tonight. We called at 10:22 only to get placed on hold for over 10 minutes and then get told "we dont accept take-out orders after 10:30". We called back to speak to a manager who then proceeded to tell us that no one had called in over 20 minutes. We were not aware that they stop taking orders for carry out at 10:30 (when they close at midnight) otherwise we wouldnt have called so close to that time, but to put us on hold until after 10:30 so they wouldnt have to take our order is incredibly bad taste, and then to lie to us and say we hadnt called when we DID call more than once is bad business. Very disappointed.
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Mike Vaessen
Normally an ok place. Not today. It is out of our way for my work buddies to go to but we enjoy the variety of food and sauces. Today it was extremely slow. We have a one hour lunch. We sat for 50 minutes before our food came and we were there early. It was not crowded. Waitress lied and said they had a big order that took up a lot of time. BS. The food was lukewarm when we got it. She let it sit too long. The sliders were dried out. Gave us half off our bill. I didnt eat a 1/3 of what I had. Wont be going back. Too many other choices closer and with better service.
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Brookie B.
This used to be one of my favorite restaurants in town. Over the last few months I have stopped in (both to sit down and eat and to pick up to go orders) multiplw times, and it has been horrible. Every time I pick up a to go order, they get it wrong. Every time I go in to eat, they get the order wrong and the service is just terrible. The last two times Ive ordered the buffalo chicken salad, it has been downright disgusting, and this used to be my favorite menu item. I will not be returning.
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Emily Wood
Theis review is provided after my first & only visit to "BuffaloWings". I had the snack wings. Sauce was terrible, wings horribly OVERdone, so much so that they cut my gums when eating them. Asked the waitress whether their wings are always this "crispy" (trying to be polite). After she saw u could not put a fork thru them, she sent them back for a second try. THEY CAME BACK THE SAME. This was the most terrible food & dining experience I had. I WILL NEVER BE BACK.
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Andrew Schwalbe
I typically enjoy my visits here including my most recent visit. It was busy (first day of March Madness) and we were still served with 20-25 minutes with 9 people at our table. Food was pretty good. I have come here tines in the past though when they were very slow and bad service, which is why Im not rating 5 stars. I have noticed theyre trying to improve service levels so maybe theyre trying to make some positive changes.
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Alan Grill
Decent food. Usually have to wait longer than Id like getting my food. Waitresses come around fast asking you for your drink order, but dont come back for awhile asking about your food. Used to go here a lot. Scaled back quite a bit. Food is good. Service isnt great tho. Ask for your tab while you are still eating so you can get it by the time you are done tho. I hate waiting around 15 minutes just to pay
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Andrea Welton
Bad service, an hour for our food to come with one item (salad) incorrect - missing half the toppings - took a further 20 min to bring out "correct" although still missing one of the toppings because "I guess were out" also was supposed to be a balsamic dressing, was brought Italian twice and was told thats their balsamic. Manager clearly doesnt know the food on their menu or a basic salad dressing..
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Jean K
Went here after Packer Shareholder meeting today . They were packed, but amazingly, very organized. Wait was not too bad at all.Their lunch special of chicken tacos was great. Side salad is very large. Waitress was super nice. This is a very organized restaurant. I anticipate that they knew how many fans were going to want lunch at 1 pm. We will return to this particular location for sure.
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Tyler Bauer
My wings came out ice cold. Still frozen. I asked if they could heat them up better and they said that their microwave broke. After I paid for my meal my waitress asked if I would take her home right in front of my wide and kids. Also after I had my icy buffalo wings I took a large steamer in the bathroom and a rat crawled up my b hole.
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James meme
this place is going down hill. They run out of food. Never have the sauce of the month and claim it is because corporate doesnt send them enough. Food almost always comes out cold. Since the eastside opened up we havent been back. Probably only go back if family wants to go otherwise I will avoid this location at all costs.
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ed rebak
We came in at 1030 pm with a group of 20. Service was good. Wings were slow as heck but it was to be expected to be a little slow just not 45 minutes to get them. They were delicious as usual. Server was very good! We will come back. Dont order the salsa and chips. Chips rock. Salsa not so much.
