Burger King
| Address: | 311 Sunset Blvd N, Renton, WA 98057, USA |
| Phone: | +1 425-271-6275 |
| Site: | bk.com |
| Rating: | 3.2 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 87
Reviews 27
KA
Kathryn Black
I was just there, when I got home I realized that theyd given me the wrong item after Id waited more than fifteen minutes in the drive through for my food. When I called in to complain the manager was rude, snappy, repeatedly interrupted me when I tried to explain the issue and was just generally an unhelpful pain in the ass. Its the smallest amount of power I have seen go to someones head ever. When I asked if there was a corporate line I could call since I was unsatisfied with his resolution, he told me that since this was a franchise he could not help me. I asked then if the owner had a number I could call he said he couldnt give out that information. Then he informed me the only way I could complain was by taking the survey on the back of the bag. What a poorly run location. I will not be back and I hope they close down. They also didnt give me a receipt. UPDATE: the chicken fries I ordered are cold in the middle despite being "fresh" and the coke tastes like they ran out of syrup. SECOND UPDATE: the fries are stale and in order to do their "survey" I have to download their app.
BC
BC Robbins
This was the most peasantly experience the King of Burgers could have mustered. They took 25 minutes to complete an order that I had to give three times. They screwed up the order the first time, and I paid $20.00!!! I was a Stellar f****** customer. Then, when we finally received our (lukewarm) order, it was incorrect again. However because other customers behind us were honking due to the incredible delay, we departed without fixing the problem. I would like a full refund. This was the least pleasant experience Ive ever had from fast food and I wish that I had gone to the 7-Eleven and microwaved a frozen burrito and dealt with the diarrhea the next morning.
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Jim JJ
Emily, who is the manager here, was very rude ,uneducated, and unprofessional. she was talking behind my back and treat me like an idiot. i was trying to order burger but she gave me wrong order while insist that i got the right one. she deserve doing something else but not in this store. i will keep calling coperate office untill she get kick out. if i went back there and see she is still working there. i will be starting to sue this store.
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Hannah Rogers
Worse place ever "manage" Emily shouldnt be working with the public. She asked a brand new employee only 2 or 3 days there "is your family as stupid as you" Im appalled by that. She was learning how to do drive thru right during dinner rush. I pray she is no longer employed there, if so I will continue contacting corporate till she is.
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Heidi Bujak
The drive through makes a lot of mistakes. They are slow. Also the customers throw their garbage out the window over the tracks. It looks like slum and this business is responsible for maintaing the grounds due to their customers litter. There is no garbage can anywhere there. Id give a 4 if it did not look like slumville.
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William S Finholm
While I watched, food was dropped on floor, put back in bag, handed to me while employee walked off. I was not given change. This Burger King has gone from bad to MUCH MUCH worse. I prefer Burger King generally for fast food, but this location should be shut down- they just cant get their act together.
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Nicolette Garland
I use to like burger King but I am done now I love onions in my burger, but when my husband brought my whopper home the onion was onion peels. Was hard to eat it. Dont know if the person that made the sandwich was new or didnt feel like working.
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Ranee Apple
Just not a big fan of this location. Tried a few times over the years. Decided to go to others. It could be the location. right hand turn in right hand turn out. If you miss it you have to do a long turn around route to come back to it.
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Calvin Osborn
I just think they are more worried about speed and convenience than actual customer service. Dont get me wrong they werent rude or anything however they werent very inviting either. A good place for a get in and get out food stop.
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Trinh Nguyen
4 stars only because fast food is never something to be proud about. BUT, I like going here because they are never cheap with their sauce packets. They give you good customer service and a good amount of dipping sauce. AWESOME.
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Jen Lackey
The drive thru takes FOREVER. I pull up to the window, the lady working doesnt say hi, how are you, have a good day, nothing. She didnt even look at me while taking my payment. So rude. And it took forever.
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DeQuan Watson
Pretty average for a Burger King. Sadly, the service has been slow, even when I stopped in when it was busy. Not much to say otherwise as Ive not been inside. Just used their drive through service.
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Scott Cronk
Very dirty store... floor was a mess with garbage and sticky to walk on. Tables were dirty as well, advised the mother/child sitting behind me to move to another table, they saw and thanked me.
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Nicole Amirkhanova
Best service in the world! Paul is amazing, cooks do it right in there, the new people are punctual and that Chris guy is pretty darn good lookin if I do say so myself. Gotta love this place.
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Jason Van Wey
Havent been happy with their breakfast since they changed their iced coffee and smoothies to only one size which appears to be smaller than a medium when I use to get a large every time
JA
Jamall White
Not that good tonight. Breakfast this morning was good. They messed up on my order tonight. Kind of frustrating. To hungry and tired to go back and complain about it.
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Sophie Kenswick
I LOVE this place. Customer Service deserves A++++ They always get our order right, and theyre always super friendly. Love it, cant say enough nice things.
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Duncan Fong
Good prices with coupons. But the food is generally not very fresh. And service is slow most of the times. Employees dont seem too motivated here.
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Richard Sipe
Got my very simple order wrong....twice. plus the food was cold even though they told me I waited 10 mins because it was cooking....ridiculous!
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Nemo Mose
Good service and food tastes great.. service with a smile.. thank you for great employees and good customer service.. keep up the good work..
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Lane Schinnell
Go here 2-3 times a week, they do whatever they can to make customers happy though sometimes they are busy. If its on the way its worth a stop
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Mike Cole
Its a BK. Its not the cleanest, its not the greatest neighborhood, but they server BK food, and theres worse things in the world than that.
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Michael Hoover
They say open 24 hrs but that is a lie. Missing out on all that revenue from the Boeing workers that work late. Great business decision.
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Kenton Koran
Fast service, good price, and good (for BK) food. The only issue was that a number of option on the drink machine were not available.
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Ave Martin
My favorite BK to go to because its in a convenient location. The food is good, the staff is great, and its kept pretty clean.
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Kerry Bergus
Food was ok since it is fast food. The POS system was down, so my friends gift card couldnt be used. Upsetting for him.
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Jason S
Pretty gross, see the pictures for items that dont belong in food or on their packaging. White stuff on top of the box?
