Pizza Hut
| Address: | 6020 Pacific Ave SE p, Lacey, WA 98503, USA |
| Phone: | +1 360-491-8000 |
| Site: | pizzahut.com |
| Rating: | 3.5 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
Location
Photos 23
Reviews 29
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Chris Roberts
I would like to start off by saying that my relation ship with this Pizza Hut did not start off on the wright foot on the day before Thanks Giving.. I will not get into detail but this place was crazy busy and there were a few upset customers in the store when I arrived. There were many mistakes by Pizza Hut on what I found to be one of the busiest day of the year for them but they made it all right with me. The front counter was amazingly calm in the mist of chaos and the manager was incredible. I realized that I would not be helping the situation by demonstrating my frustration while there so I explained my situation to the manager that started with an on line order. All is good and I would recommend buying pizza here not just because of the pizza but because of the way the staff handled and stressful situation and in general a crazy busy night.... Keep hiring people like your manager!!
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Kyle Kennemore
Switched to this location a few months ago and so happy we did! The staff is great and the food taste great. Orders are on time as well. Tonights experience is nothing shirt of awesome! Our order was incorrect due to an online error on our part and they remade our pizza in a very short amount of time to include the pepperoni we forgot. Thank you for food and making the kiddos happy!
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Darcy Goedecke
We have ordered pizza from the mobile site twice and both times it says it will take 45 minutes to get here, but always arrives over a half hour late. SO HUNGRY by this point. The drivers never even apologize or acknowledge they are super late. Pizza is good though. Pretty standard PH za. We just will be doing take-out from now on. It takes significantly less time.
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Mary Porreca
We ordered 4 medium size pizza at 6:00. It was delivered just before 7. EVERY ONE of them were COLD! There wasnt a lot of sauce and the crust was burnt on the edges. This was the first time I have had Pizza Hut Delivered but this will be the LAST time. I cant believe they think they can charge these prices for very poor food preparation and delivery.
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Glenn Brockett
If you order online for a future time, you may want to call to ensure the order read stayed on schedule. I placed an order for a 4 pm pickup at 3 pm. It was not ready and they did not even stay the wings. This location is takeout only. If you enter from behind the old Albertsons, look out for the delivery drivers, they speed through the alley.
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crissy benavente
2 days in a row ordered pizza. 1st day it was limp crust and gross so we got a credit ordered again tonight and the pepperoni pizza was gross cant even pick the slices up the crust is orange from the grease its nasty worst pizza ever never ordering there again. And Ive been a loyal customer for years.
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A Private User
I ordered a pizza for delivery when it arrived all the cheese was off to one side (like it was carried on its side) I called the store spoke with a manger Nicole who was very rude spoke to me real slow like I was stupid or something This is the worst place to order from !!!
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Gavin Oldaker
Im constantly getting mishaps; someone elses pizza, breaded bone-out wings rather than traditional bone-in wings, and last, a pan pizza rather than hand tossed. The taste of food is alright and the drivers are friendly enough, but the care to your order is poor.
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Susan Tennis
Three times since they changed to the "NEW" hand-tossed crust and added garlic to every one I have ordered all of my pizzas to come without it and every time it comes with the unwanted garlic seasoning. Im done with Pizza Hut, kids hate the garlic stuff.
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Eric Wright
Walked in for a med pizza... walked out with a large for less than the medium... and they were fast. Ok, in all fairness, its been years since Ive ordered at Pizza Hut... but tonight, Im glad I did
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Derek McCoy
Be warned that this is a take out and delivery only location. They may have a table or two to sit at while you wait but this is not a dine in "Red Roof" that has become so rare. Miss them.
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JK907
under new management. service has improved, food quality has improved. working on fixing all the delivery issues, thanks for the input. jk- manager at pizza hut
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Keith Cozart
I called this store told them I live in horizons pointe and they told me they dont deliver that far. Even though two months ago they did.....W.T.F?
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Russ Thurston
good food, we did delivery and that was very quick. and the pizzas were HOT and our drinks were COLD
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Byron Spear
Cant even go on the pizza hut app or online and order. I live like 2 miles away and have no car.
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Jackie Glover
Ordered online says pizza ready at 6:15 pm NO NOT READY and I was 7min late. ...REALLY! !!!!
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Lauren Thomas
Omg @cocoa brownies. Yaaas. Sweet coupons & theyve always been on time w/ deliveries.
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Jennifer Larkin
DELICIOUS! Cooked to perfection! Ready exactly when they said itd be.
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Amanda Snyder
Customer service was great....pizza however not a fan anymore
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Andrei Davis
So close by. Great pizza, but know that I love Pizza Hut.
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Daniel Baxter
Skimpy on toppings and does not honor national promotions
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Kurt Sukkr
Paul is an awesome employee, he holds that place down!
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Kelly David
Taking too long 15 minutes turning into 30.
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Lytrell Scott
Has been doing great under new managment
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Lita Bamba
Great Customer Service. Eat out only.
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David Hutchinson
Fast delivery, friendly service.
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A Private User
Service is BAD
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Timothy Parker
Good pizza
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Corrina Deans
Great pizza
